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Ghalia BOUSTANI. Senior Retail Consultant at Univers Retail | Published Author | Visiting Lecturer. In the ever-evolving landscape of luxury retail, traditional brick-and-mortar boutiques are no longer the sole representation of opulence. Luxury brands are progressively expanding their horizons by venturing into unconventional spaces such as hotels, coffee kiosks, bakeries, restaurants, spas, and gyms.
J.Crew Group has appointed former Intermix and Ann Taylor executive Adrienne Lazarus as President of Madewell , effective September 2023. Lazarus will report to J.Crew Group CEO Libby Wadle. Throughout her more than 30 -year career, Lazarus has led high-growth, well-established brands in the luxury and contemporary space, including vertical, multi-brand and direct-to-consumer retail.
Aldi Australia has named Anna McGrath as its new CEO, succeeding former local chief Tom Daunt who became the business’ joint MD in May. McGrath has been with the company for 17 years in various leadership roles and was the former group MD for both US and Australian businesses. Of her appointment, McGrath said she is “honoured” to lead the business, adding that Aldi has always been focused on price leadership, but “it has never been more important than now” “We have a responsibi
Insider Intelligence predicts that mobile commerce sales will account for 43.4% of total U.S. retail ecommerce sales — and 6.5% of all U.S. retail sales — in 2023. Although standard m-commerce sites offer ease and convenience, more consumers are spending more time in mobile apps, especially those that offer seamless and immersive brand experiences. In fact, a survey of more than 600 consumers found that nearly 90% have at least one mobile shopping app installed on their phone, and half of those
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Brands are going green. With customers demanding more sustainable products, retail businesses are starting to explore and use more environmentally friendly materials in their supply chains, and in some cases, they’re even investing in the research and development to create their own. Cloud Corn Bedding brand Sheet Society is set to launch a new line of pillows and quilts made from a proprietary material fashioned out of cornstarch, rather than duck down, in order to provide customers with a bio
With the help of ChatGPT and Bard, the hype around generative AI has soared over the past few months, with experts shouting daily from the mountaintops about its potential to revolutionize the retail industry. From generating product descriptions and dynamic pricing to improving data quality and automating redundant tasks, AI has been monikered as the magical fix-it-all technology that promises to slash time-to-market, quadruple employee productivity and deliver larger-than-life customer experie
Trans-Tasman retailer Baby Bunting says tax-paid profits fell nearly 50 per cent for the full year, reflecting soft consumer spending. In the year-to-date data to July 2, the company says total sales improved 1.7 per cent to $515.8 million while comparable store sales fell 3.6 per cent. Online sales contributed $103 million and represented 20 per cent of turnover.
Trans-Tasman retailer Baby Bunting says tax-paid profits fell nearly 50 per cent for the full year, reflecting soft consumer spending. In the year-to-date data to July 2, the company says total sales improved 1.7 per cent to $515.8 million while comparable store sales fell 3.6 per cent. Online sales contributed $103 million and represented 20 per cent of turnover.
Tapestry , the parent company of brands including Coach , Kate Spade and Stuart Weitzman , will acquire global fashion luxury group Capri Holdings , owner of the Versace , Jimmy Choo and Michael Kors brands. The transaction, which is valued at approximately $8.5 billion , has been unanimously approved by the boards of both Tapestry and Capri and is set to close in 2024.
With over 460 million people using social media platform Pinterest each month, there are countless opportunities for savvy retailers to capitalise on this engagement, and convert traffic into sales. Pinterest uses a combination of machine learning and human curation to offer tailored recommendations and search results based on the interests of users.
For the first three-month period following its March 2023 corporate restructuring into six distinct businesses, Alibaba Group increased Q2 revenue 14% year-over-year to $32.3 billion. The ecommerce giant also saw growth in its Taobao and Tmall group, with revenue increasing 12% to $15.8 million for Q2. Additionally, daily active users (DAU) of the Taobao app grew 6.5% year-over-year during the month of June.
Aldi Australia names Anna McGrath as CEO By Rakshnna Pattabiraman Aldi Australia has named Anna McGrath as its new CEO, succeeding former local chief Tom Daunt who became the business’ joint MD in May. McGrath has been with the company for 17 years in various leadership roles and was the former group MD for both US and Australian businesses. Of her appointment, McGrath said she is “honoured” to lead the business, adding that Aldi has always been focused on price leadership, but “it has never bee
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Lyft will be bringing more personalized ads to users in the U.S. and Canada. Through a new partnership with Rokt , the ridesharing company has added in-app advertising to its Lyft Media advertising product suite to help brand partners drive engagement and conversions. Lyft customers check their phone nearly nine times during a typical ride, according to a company blog post.
As PR and influencer manager at outdoor apparel brand Kathmandu, Gabrielle Godfrey is responsible for keeping the business top-of-mind with customers and superfans. It didn’t happen overnight, however. Here, we speak with Godfrey about her journey in the PR sector, how she stays on top of her demanding schedule, and why her dad gives the best advice.
The recovery of China’s luxury market is slower than expected, which could impact U.S. luxury brands like Capri and Estee Lauder, leading to a hit on their sales. Companies had anticipated a stronger rebound in China’s demand after pandemic restrictions eased, but the cautious spending behavior of Chinese consumers during reopening has affected the market.
US specialty retailer Pacsun has expanded its partnership with Australian online fast fashion boutique Princess Polly stocking a dedicated fall capsule collection in 100 US stores. The fall collection features boyish shapes, silhouettes and oversized designs. It incorporates trending elements like cargo, quilting, asymmetrical cuts and dark denim as well as faux leather jackets, knits and ‘pointelle fabrications’ Abbie Hutzler, buying director at Pacsun, said the collaboration “exemp
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
The beauty industry is experiencing three significant trends that will shape its future. Firstly, the way marketing is conducted has changed, with a focus on engagement and entertainment through short videos that tell a story, correlating directly with higher sales. Secondly, technology is impacting product formulation, personalization, and marketing, with a surge of startups focused.
Coffee chains like Starbucks and Tim Hortons are witnessing a growing trend among customers, particularly from the younger generation, who are favoring cold drinks and iced coffees over traditional hot options. Cold beverages account for a significant portion of sales for these chains, with Starbucks reporting that cold drinks make up 75% of its beverage.
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! High-street retailer Wilko has today (August 10th) collapsed into administration after failing to find rescuers or emergency investment, putting more than 12,000 jobs at risk. The privately-owned company, which sells a wide range of branded goods at reduced prices, secured a £40 million lifeline at the beginning of the year from Hilco UK, but has spent r
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Beyond Meat’s stock fell over 20% after the company reported weak sales, revised down its full-year revenue forecast, and postponed its goal of achieving positive cash flow in the second half of the year. The company’s struggle with declining U.S. consumer interest in its meat alternatives has led to efforts to cut costs and become.
Retailers are raising concerns about organized retail theft affecting their profits, but there’s a lack of concrete data to validate these claims. Many companies have cited shrink, which refers to lost inventory from theft, as a reason for reduced profit outlooks. However, retailers are not required to disclose losses from stolen goods, and the difficulty.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
DoorDash is experiencing a rise in orders from new customers seeking non-restaurant items such as groceries and flowers, with CEO Tony Xu noting that the company attracts more first-time non-restaurant customers than any other platform. The company’s expansion into the grocery sector has led to a surge in total orders, reaching 532 million in a.
Wilko has formally collapsed into administration, appointing PwC to lead the process, as 12,000 jobs are put at risk. The retailer had been trying to broker a solvent rescue deal since it filed a notice of its intention to appoint an administrator last Thursday. The chain said it had “a significant level of interest, including indicative offers”, however it was unable to complete the deal within the necessary timeframe. “Given the cash position, we’ve been left with no choice b
Wilko looks likely to fall into administration today as hopes of a solvent rescue deal for the retailer fade. The chain is expected to appoint PwC as administrator today, according to Sky News. Wilko had been in talks with private equity firms Laura Ashley-owner Gordon Brothers, Bensons for Beds-owner Alteri and OpCapital as well as a rival retailer as it sought a rescue deal.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
The mushroom biofiber firm’s 136,000-square-foot facility, set to begin operating in September, could supply millions of square feet of its Reishi leather alternative.
Majestic has partnered with Uber Eats to accelerate its on-demand delivery service. Customers can now shop the retailer’s expansive range of wines through the delivery app, with orders set to arrive in as little as 20 minutes. The partnership has initially launched in eight stores – Birmingham, Brighton, Cambridge, Clapham, Esher, Notting Hill, St John’s Wood and Westbury-on-Trym – and will be rolled to a total of 177 stores by the end of October.
When implemented properly and appropriately, AI can transform the way retailers operate and give merchants intelligent tools for streamlining their operations and improving the customer experience.
The constant evolution of the digital world has not only presented an abundance of opportunities, but also raised an equal amount of security challenges, ransomware being one of the most sinister.
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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