Retail Focus
NOVEMBER 2, 2022
MUJI, the Japanese retail company specialising in household and consumer goods, has refurbished its Angel Central store. The improved 2,624sq ft space allows MUJI to bring its sustainability focus to the forefront of its Angel Central offer by championing ‘recycle and repurpose’ initiatives. The revamped store is the first of its kind for the brand in the UK.
Retail TouchPoints
NOVEMBER 2, 2022
The fashion industry has been questioned a lot about its environmental impact. It’s no secret that the production steps include high usage of scarce resources such as water. Now, the pressure is on companies to provide true transparency into the extended supply chain — commonly referred to as Tier 1-4 level of reporting, Scope 3, or Cradle-to-Gate. Many companies claim to be sustainable and ethical, but can they prove it?
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Inside Retail
NOVEMBER 2, 2022
Online South Australian apparel brand ORTC Clothing Co has opened its first physical location in Norwood, Adelaide. . Under the partnership with Adelaide-based interior designer, Georgie Fried of Alchemists ID, the store is located on The Parade and boasts three open-plan spaces. It is designed with warm colour tones such as wood and white and features locally made art and furniture items.
Retail TouchPoints
NOVEMBER 2, 2022
Among Americans planning to shop for the holidays, 43% are looking for deals and sales more than last year, according to a new Ipsos study commissioned by Google. To serve those holiday bargain hunters, Google has made several upgrades to its search experience designed to make it easier for shoppers to find deals and compare prices right on Google.com.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Tokinomo
NOVEMBER 2, 2022
When shoppers step foot inside a store thinking about buying a certain product is your brand top of mind? Can people spot your brand in supermarkets? Does your brand stand out from the crowd? In this article, we are going to focus on brand recognition. We’ll talk about what brand recognition is and how it impacts your business. Also, we will give you some of the best strategies to try out to increase brand recognition and awareness.
Retail TouchPoints
NOVEMBER 2, 2022
When thinking about your retail space, a lot of work goes in to capturing your customers’ attention via their senses. There are deliberate choices in lighting, artistic displays and the visual feel of the space using different design materials, color tones and décor textures. Even music choices are intentionally planned to give off a specific vibe. Customers should see, feel, touch and hear a unique experience every time they walk into your retail space so that your products and brand stand out.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
NOVEMBER 2, 2022
Bath & Body Works has named Gina Boswell CEO and member of the Board, effective December 1, 2022. Interim CEO Sarah E. Nash will remain Executive Chair through the end of the Company’s fiscal year, January 28, 2023, at which time she will transition back to Chair of the Board. Boswell brings more than 30 years of experience in sales, marketing, brand building, business development and strategy to the role.
Inside Retail
NOVEMBER 2, 2022
Online fashion marketplace The Iconic took its first step into the metaverse on Wednesday, with the launch of an NFT at the conclusion of its 2022 Runway X event. The NFT is being auctioned off on The Iconic’s website, and will give the purchaser an exclusive digital portrait by NFT artist, model and influencer Bianca Beers, as well as styling sessions and wardrobe refreshes twice a year for the next decade to the tune of $20,000.
Retail TouchPoints
NOVEMBER 2, 2022
SaaS ecommerce platform BigCommerce has teamed up with Snap, Inc. to allow its merchants to directly integrate their online store with Snapchat in order to easily sync product catalogs and create ad campaigns on the popular social platform. “Shopping on Snapchat is all about having fun with and sharing with your real friends, which Snapchatters say are 4X more influential than celebrities or influencers on their purchasing decisions,” said Sid Malhotra, Senior Director of Small and Mid-Si
Inside Retail
NOVEMBER 2, 2022
Mirvac, one of Australia’s leading property groups, recently announced a new partnership with Wing, Alphabet’s on-demand drone delivery service, that will see it transform underutilised retail real estate into fulfilment hubs. The partnership is kicking off with a trial at Orion Springfield Central, Mirvac’s retail property in Ipswich, Queensland, in 2023, and will be expanded to other Mirvac-operated retail properties in urban areas, where drone delivery can create added value for customers, ov
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
NOVEMBER 2, 2022
Photo courtesy of Discount Tire. Photo courtesy of Discount Tire. Photo courtesy of Discount Tire. Photo courtesy of Discount Tire. When Discount Tire unveiled its Atlanta Pit Pass concept store in early October 2022, it officially completed its transformation from a traditional tire retailer into a strong omnichannel leader in the automotive category.
Inside Retail
NOVEMBER 2, 2022
Telegram Co co-founder and chief executive Scott Druce believes the company, which specialises in stationery and lifestyle products, owns retail chain Milligram, is in a strong growth phase. Milligram is launching its sixth store in Melbourne, on Bourke Street, next week, as part of a five-year strategic plan, which will see more store openings in major cities across Australia. .
Retail TouchPoints
NOVEMBER 2, 2022
Disney+ will make shopDisney merchandise available first to its U.S. subscribers via a pilot program timed for the busy shopping holiday season. Subscribers can visit shopDisney.com/DisneyPlusSpecialAccess or scan QR codes on the Shop tab within the details pages of select movies, series and shorts. The Shop tab will be available to U.S. Disney+ primary profiles that have been verified as subscribers 18 years of age and older.
Inside Retail
NOVEMBER 2, 2022
Woolworths Group sales rose 1.8 per cent in the first quarter to $16.36 billion, but turnover in its retail food business fell on both sides of the Tasman. Across its Australian food division, sales during the 14 weeks to October 2 fell 0.5 per cent to $12.2 billion while comparable sales declined 1.1 per cent. In Woolworths Retail (both stores and e-commerce), sales fell 0.6 per cent impacted by a decline in items as well as supply chain challenges.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Retail Wire
NOVEMBER 2, 2022
CVS and Walgreens have agreed to pay more than $10 billion to settle a group of lawsuits brought against them by governments and Native American tribes for failing to take actions to curb the spread of opioids in communities across the U.S. CVS will pay $4.9 billion to states and municipalities and $130 million to tribes over the next 10 years beginning in 2023.
Inside Retail
NOVEMBER 2, 2022
As an eco-conscious consumer, Phoebe Yu, founder & CEO of Ettitude, wanted robust, sustainable products made from materials with minimal environmental impact. This desire to reduce her carbon footprint led Phoebe to create Ettitude, “a portmanteau for eco and attitude” which produces and sells products made with its proprietary, patented CleanBamboo fabric. .
Retail Wire
NOVEMBER 2, 2022
Starbucks first rolled out its holiday cup designs in 1997 and this year it is offering four new versions to put customers in the seasonal spirit. The coffee giant’s revenues grew 20 percent year-over-year during the 2021 holiday season.
Small Biz Trends
NOVEMBER 2, 2022
There’s never a bad time to receive some extra business funding. However, the end of the year can be an especially critical time for many companies. As we head into the holiday season, there are many grant opportunities that can help small businesses achieve their end-of-year goals. Read on for several opportunities that are due in November. The Miami Foundation Grants and Funding Opportunities.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail Wire
NOVEMBER 2, 2022
Rafeh Masood, chief customer and technology officer at Bed Bath & Beyond, has resigned, effective Dec. 2. Mr. Massood’s departure marks another significant change in the retailer’s c-suite that saw CEO Mark Tritton ousted in June and CFO Gustavo Arnal die by suicide in September. Interim CEO Sue Gove last week was given the job on a permanent basis.
Small Biz Trends
NOVEMBER 2, 2022
Mastercard recently announced an expansion of its commitment to small and medium-sized businesses in the form of a new program in its award-winning global start-up engagement program, Start Path. Mastercard Opens Applications to Small Businesses for Start Path Program. Start Path is specifically designed for companies supporting the digital needs of small and medium enterprises (SMEs).
Retail Dive
NOVEMBER 2, 2022
Brands from Walmart to Peloton are now able to access more personal customer data, including biometric identifiers, as they expand their digital capabilities. Where does that leave them legally?
Retail Wire
NOVEMBER 2, 2022
Amazon.com said it will increase the number of songs available to Prime members without advertising from two million to more than 100 million. It also plans to offer more ad-free podcasts. “Prime members can discover more new music and podcasts based on their likes; shuffle play any artist, album, or playlist in the catalog; stream a collection of All-Access playlists tailored to personalized listening preferences on demand and download them for offline listening,” the company said i
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Hyken
NOVEMBER 2, 2022
An important goal of a good customer experience is to make the customer feel special. That special feeling can come in many different forms. I was reading an article about customer retention, and it prompted me to start a list of ways to make customers feel special, want to come back, and even want to share their experience with friends, family, and colleagues.
Retail Wire
NOVEMBER 2, 2022
Bob Ferguson, the attorney general for Washington state, yesterday filed a suit against a court to stop Albertsons from paying a $4 billion dividend to shareholders as part of its proposed merger deal with Kroger. “Paying out $4 billion before regulators can do their job and review the proposed merger will weaken Albertsons’ ability to continue business operations and compete,” said Mr.
Retail Dive
NOVEMBER 2, 2022
The retailer worked with vendors to introduce new products — most priced at $10 or less — as consumers search for bargains this holiday season.
Retail Wire
NOVEMBER 2, 2022
A commercial egg-laying facility in Wright County, IA, will destroy 1.1 million chickens after the highly contagious avian flu was found to have infected birds within the flock. Iowa poultry producers have destroyed 13.4 million birds this year as a result of bird flu.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Retail Dive
NOVEMBER 2, 2022
Some analysts would like to see the mall REIT provide more details about the retailers it owns, given the volatility they’ve introduced to its business.
Retail Wire
NOVEMBER 2, 2022
Michael Hsu, CEO of Kimberly-Clark, says that his company hasn’t seen a marked change in consumer behavior despite higher prices although there is some “bifurcation in demand” with lower-income shoppers purchasing less or looking to trade down to less expensive options.
Retail Dive
NOVEMBER 2, 2022
Along with the discount, the retailer has recently added Paramount+ streaming and rewards to try to lure in new members.
Retail Wire
NOVEMBER 2, 2022
Up to 60,000 factory workers at the largest iPhone production plant in China ran away from the facility to avoid getting caught in a forced quarantine mandated by the government’s “zero tolerance” policy for COVID-19. Foxconn, which operates the plant in Zhengzhou, is struggling to keep workers who believe the company is not doing enough to protect their safety.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
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