Retail TouchPoints

FEBRUARY 18, 2021

Count appointment-based selling as another existing trend that was supercharged by COVID-19. Retailers such as Best Buy and Apple were two of the first to implement the model at scale, showing the value for businesses outside of luxury and specialty retail. And as COVID-19 volatility continues to put retailers and consumers in a frustrating holding pattern, more retail brands are turning to appointments to minimize store traffic and keep social distancing guidelines in place.

Beauty and Health 311

Beauty and Health Consumer Shopping Clienteling 311

Tokinomo

FEBRUARY 18, 2021

We are bombarded with ads, promotions, and banners every day. Open the browser, you get 3 ads, open the email, 5 cold messages. Of course, due to the massive amount of ads, customers are no longer paying attention.

Marketing 182

Marketing Promotions 182

Retail TouchPoints

FEBRUARY 18, 2021

At its 350+ stores in 11 countries, Crocs has implemented customer engagement and merchandise management solutions for POS, merchandising, audit and operations management and analytics. The Aptos cloud-based retail platform will help Crocs enhance the customer experience and offer the brand deeper insights into each customer and their shopping preferences.

Payment Services 147

Payment Services Customer Experience Checkout Management 147

Kuusoft

FEBRUARY 18, 2021

Ice cream parlors, bakery stores, pizza shops - which are the most profitable food businesses amongst all the QSRs? Check out this blog! The post Which Are the Most Profitable Food Businesses? appeared first on The Official Kuusoft Blog.

Shopping 52

Shopping 52

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

FEBRUARY 18, 2021

Searchspring , a site search and merchandising provider, has launched its Personalized Recommendations feature to increase personalization options. This AI-powered tool aims to help online retailers optimize the digital journey by delivering an intuitive and connected shopping experience through enhanced personalization capabilities. Personalized Recommendations utilizes machine learning to provide retailers with insight into behavioral data, while automatically curating product recommendations

Returns 147

Returns Shopping 147

Retail TouchPoints

FEBRUARY 18, 2021

Ordergroove , a relationship commerce platform, has launched an automated extension for Magento Commerce, designed to reduce the time it takes for a retailer to deploy an Ordergroove subscription program. The software can automate subscription creation, recurring order placement, development and the syncing of product feeds and customer updates. The extension aims to create smoother adoption and integration of Ordergroove for Magento customers.

Promotions 147

Promotions Shipping 147

Retail TouchPoints

FEBRUARY 18, 2021

After the unprecedented challenges retailers have navigated over the past 12 months, margins are tight and few can afford any kind of sales disruption. This is especially true for the small- and mid-size retailers that have shifted to ecommerce platforms to capture sales lost during the pandemic. Unfortunately, many of these new online channels have not implemented proper safeguards, and cybercriminals are changing their attack methods to capitalize.

Merchant Services 147

Merchant Services Payment Services Management Accounting 147

Retail TouchPoints

FEBRUARY 18, 2021

Walmart reported 69% online sales growth and an 8.6% same-store sales bump in the U.S. during Q4 2021, which ended Jan 31, 2021. Total revenue for the full fiscal 2021 was $559.2 billion , up 6.7% from fiscal 2020. The retailer will build on this momentum by accelerating investments in services across the company and increasing wages for 425,000 frontline workers.

Planning 233

Planning Advertising Customer Experience Location 233