Retail TouchPoints

DECEMBER 4, 2024

You can’t advertise your way out of a pricing problem. Early this year, we were working closely with a premium nutrition brand that had launched into Amazon from a relatively successful DTC business. They were pouring dollars into advertising on Amazon but, despite their influx of ad dollars, topline sales didn’t seem to budge. Our platform confirmed this disconnect, reporting extremely low incremental return on investment (iROI).

Advertising 273

Advertising Promotions Marketing Returns 273

Inside Retail

DECEMBER 4, 2024

Prada and Miu Miu’s new partnership with Snapchat’s Bitmoji platform, allows customers to deck-out in designer threads for a fraction of the price. High-profile fashion collaborations are nothing new, but does making luxury accessible and marketing it to a younger audience come at a cost? Bitmoji, is a platform subsidiary of social media platform Snapchat, and there are over 2.7 billion Bitmoji avatars globally.

Fashion 277

Fashion Target Market Marketing Promotions 277

Retail TouchPoints

DECEMBER 4, 2024

When Edward and Judy Kwon founded Calpak 35 years ago, they modernized the luggage and travel goods sector by investing in innovative design and marketing. Over the past seven years, the brand’s VP of Marketing, Jeannie Shin, has witnessed and supported this evolution, especially as the brand built its direct-to-consumer (DTC) business online. But as many brands have learned, the major growth unlock for Calpak’s next phase was physical retail — especially given the highly visual and tactile natu

Wholesale 290

Wholesale Planning Accessories Marketing 290

Retail Focus

DECEMBER 4, 2024

Norwegian family-owned watchmaker Urmaker Bjerke has opened Europe’s largest luxury watch house at Eger quarter in Promenaden, Oslo’s Fashion District. Bjerke House, set over 2,965 sq. m. across three floors, will be home to brands such as Patek Philippe, Cartier, OMEGA, Tudor, Panerai, IWC Schaffhausen, Blancpain, Longines, Hublot and Breitling. The space will also act as the headquarters of Urmaker Bjerke , with six different entrances for the store’s most well-known brands.

Fashion 276

Fashion Department Stores Management Shopping 276

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Consumer

Retail TouchPoints

DECEMBER 4, 2024

DoorDash will offer on-demand delivery from Five Below, David’s Bridal and Sports Basement just in time for holiday shopping. The platform has been adding a wide range of retailers to its portfolio throughout the past year, including Vitamin Shoppe , JD Sports , Camping World, Lowe’s , H Mart , Aveda and Mattress Firm. Starbucks incorporated a DoorDash delivery option into its app last month.

Apparel 268

Apparel Consumer Location Shopping 268

Inside Retail

DECEMBER 4, 2024

Kmart Group MD Ian Bailey will retire from his role, effective in April, and will transition to chairman of another Wesfarmers subsidiary, Anko Global. Current Kmart CFO Aleksandra Spaseska will succeed Bailey as MD. She has been appointed as deputy MD of Kmart, effective today and assuming the MD role on April 1. Spaseska started her career at Wesfarmers as a business development analyst in April 2008. “Working with Ian, Aleks has played an important role in key strategic initiatives with

Department Stores 264

Department Stores ATS 264

Inside Retail

DECEMBER 4, 2024

Woolworths has applied with the Fair Work Commission, seeking orders to stop its striking workers from blocking access to its Melbourne South Regional Distribution Centre (MSRDC) and three other sites. Woolworths said that the application alleges a violation of the Good Faith Bargaining requirements stated in the Fair Work Act. The United Workers Union’s strike began on November 21., causing stock flow limitations and negative sales impact, which Woolworths estimates to be about $50 millio

Supermarket 264

Supermarket ATS 264

Retail Wire

DECEMBER 4, 2024

Chewy posted a somewhat mixed Q3 earnings report.

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259

Inside Retail

DECEMBER 4, 2024

The program for the PayPal Melbourne Fashion Festival 2025 has been, with the event scheduled from February 22 to March 8. The National Designer Award x David Jones will be showcased on the Premium Runway for the first time, followed by the National Graduate Showcase x Emporium Melbourne. Among features of the programme are the Opening Night Runway; Resort Glam Runway; Back in Blak Runway; F the Invisible Runway; New Again Runway; Block Party Runway; Australian Fashion Business Lunch; and Fashio

Fashion 262

Fashion Returns Consumer Location 262

Retail Wire

DECEMBER 4, 2024

After 20 years, Chi-Chi's Mexican restaurant chain will open up once again to the public after initially closing in 2004.

Returns 246

Returns 246

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Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

Fulfillment

Retail TouchPoints

DECEMBER 4, 2024

Verizon has teamed up with Office Depot for a shop-in-shop trial at four Office Depot and OfficeMax locations in California and Illinois. Aimed at serving both business customers and individuals, the kiosks will be staffed with authorized Verizon agents and will offer a selection of the telecom company’s services and products, including 5G business and home internet, multi-line phone solutions, smartphones, watches and tablets.

Kiosk 284

Kiosk Shopping Customer Experience Location 284

Retail Wire

DECEMBER 4, 2024

Subway is risking being "gobbled up" by Jersey Mike's.

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231

Retail Focus

DECEMBER 4, 2024

Space Copenhagen, the Danish design studio, has completed interiors for Aiayu’s latest showroom, marking the fourth store which Space Copenhagen has designed for the Danish luxury lifestyle brand. Located in Østerbro’s exclusive residential area in old Copenhagen, with grandiose views of The Lakes, Space Copenhagen has meticulously crafted the universe of Aiayu to be a peaceful, soft and calm retail experience.

Location 147

Location Consumer 147

Inside Retail

DECEMBER 4, 2024

The retail industry has been experiencing an intriguing wave of retail revival stories. Gap, Swarovski and J Crew are just a few of the aughts-favourite brands that have been making a comeback in recent years. Through a combination of strategic brand collaborations, such as Gap x Cult Gaia and J Crew x Christopher John Rogers, updated omnichannel operations and innovative new product developments, these brands have been climbing their way back up the retail ladder.

Jewelry 130

Jewelry Planning Consumer Marketing 130

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Planning

Retail Gazette

DECEMBER 4, 2024

The sector has had its fair share of collapses this year, which has resulted in some of the industry’s biggest acquisitions. As the year draws to a close, Retail Gazette takes a look back at the retailers that went bust over the past 12 months. Homebase Homebase became the latest casualty on the high street last month when it plunged into administration after failing to secure a new buyer.

Shopping 125

Shopping Beauty and Health Fashion Planning 125

Cisco Retail

DECEMBER 4, 2024

The Cisco and AWS integration is a radically new approach to ensuring the availability of modern apps today's multicloud, hybrid environments.

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143

Inside Retail

DECEMBER 4, 2024

The newly developed Woolworths Clarkson Shopping Centre in Western Australia has been sold to ISPT Retail Australia Property Trust. The 6466sqm neighbourhood shopping centre is home to a 4207sqm Woolworths supermarket , which secures 65 per cent of the gross lettable area (GLA) and 58 per cent of gross income. It also leases to other big brands including The Reject Shop and Revo Fitness, as well as to a pharmacy, a kiosk, and five other specialty tenants.

Shopping 130

Shopping Kiosk Supermarket ATS 130

Retail Wire

DECEMBER 4, 2024

Foot Locker took a substantial loss in the third quarter, blaming Nike and less spending by consumers.

Consumer 130

Consumer 130

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Customer Experience

Inside Retail

DECEMBER 4, 2024

PVH Corp continued to report decreasing sales for the latest quarter, but management said the results were better than previously expected. The companys revenue fell 5 per cent year-on-year to $2.255 billion in the third quarter, a softer rate compared to guidance of a 6-7 per cent decline and a 6 per cent fall in the second quarter. North America revenue was down 6 per cent.

Planning 130

Planning Management Consumer ATS 130

Retail Wire

DECEMBER 4, 2024

Domino's Pizza has joined forces with Netflix to usher in the second season of "Squid Game" with a fan engagement unlike any other.

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130

Inside Retail

DECEMBER 4, 2024

Foot Locker has reported a sales decline for the third quarter, which an analyst said was reasonable as the company’s reinvention is still in the early days. For the quarter ended November 2, sales fell 1.4 per cent year-on-year to US$1.958 billion (down 2.2 per cent in constant currency), driven by store closures as part of a program to rebalance operations.

Finance 130

Finance Promotions Returns Consumer 130

Retail Wire

DECEMBER 4, 2024

In the AI race, Amazon Web Services is trying to get ahead with new artificial intelligence models.

ATS 130

ATS 130

Advertiser: ZoomInfo

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

Marketing

Tokinomo

DECEMBER 4, 2024

Campaign Corner Christmas is just around the corner and brands have started to release their Christmas campaign and commercial.

Marketing 130

Marketing 130

Retail Wire

DECEMBER 4, 2024

A suspect remains at large after the murder of UnitedHealthcare's CEO Brian Thompson.

ATS 130

ATS 130

Retail Gazette

DECEMBER 4, 2024

Amazon has hailed a new record-breaking Black Friday Week and Cyber Monday period this year. The online giant said its seasonal sale event was its largest to date, compared to the same 12-day period ending on Cyber Monday in prior years. Running from 21 November 21 to 2 December, Amazon said it offered some of the biggest deals of the season across the 12-day period, resulting in record sales and a record number of items sold.

Shopping 116

Shopping Returns Accounting 116

Retail Wire

DECEMBER 4, 2024

Retail pharmacies have seen a steep decline in store numbers, particularly independents.

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113

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Retail Gazette

DECEMBER 4, 2024

Burberry has launched legal action against B&M in a trademark dispute. The luxury fashion brand launched High Court proceedings on Monday, claiming that the discount chain was falsely representing its goods as Burberry, Sky News reported. It is unclear what the specific claim relates to but B&M has sold a line of “furberry” branded pet accessories, including dog bowls, toys, animal blankets, mats and beds this year.

Accessories 119

Accessories Fashion Planning 119

Retail Dive

DECEMBER 4, 2024

Among the many advantages that stores like TJX, Ross and Burlington have over mainstream retail companies: some protection from protectionism.

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112

Retail Gazette

DECEMBER 4, 2024

Frasers Group has lowered its profit outlook for the year to a range of £550m to £600m as group sales fell 8% in the 26 weeks to October 27. The retail giant reported its pre-tax profit had dropped 33% to £207.2m during the period, down from £310.2m the year before, due to a decrease in foreign exchange and the material decline in the Hugo Boss share price.

Consumer 118

Consumer ATS Fashion 118

Retail Customer Experience

DECEMBER 4, 2024

Dr. Anora Morton, CEO and founder of The Nori Project, a pioneering "Food Equi-Tech" company, will be a keynote speaker at the upcoming Self-Service Innovation Summit, which brings together industry leaders, innovators and B2C brands to explore the future of self-service technology.

ATS 111

ATS 111

Advertiser: ZoomInfo

Sales and marketing leaders have reached a tipping point when it comes to using intent data — and they’re not looking back. More than half of all B2B marketers are already using intent data to increase sales, and Gartner predicts this figure will grow to 70 percent. The reason is clear: intent can provide you with massive amounts of data that reveal sales opportunities earlier than ever before.

Marketing