Retail TouchPoints
JUNE 21, 2023
Target has opened a Target Last Mile Delivery (TLMD) extension near its store in Smyrna, Ga. The new facility puts next-day delivery within reach of 500,000 additional customers for a total of more than 3 million in the Atlanta market. The facility already is delivering up to 1,500 packages per day, and Target plans to ramp up its capabilities further in the coming months.
Retail Wire
JUNE 21, 2023
Dollar General plans to expand its DG Market format, which sells fresh produce, meat and dairy products, to 5,000 stores by the end of the year. The chain asserts that many of these stores are in food deserts and need what it sells.
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Retail TouchPoints
JUNE 21, 2023
Staples has launched tiered Total Support Plans to provide customers with access to 24/7/365 computer support. The new plans were developed to protect customers from viruses, identity theft, crashed laptops, accidents and other problems with a live agent available at any time of day. Customers who purchase a new computer at Staples or have an existing computer can select from one of three plans that all include varying levels of hardware and software protection and daily maintenance.
Inside Retail
JUNE 21, 2023
TMG Developments, led by Robert Magid, has exchanged contracts for the $80 million sale of Manly Wharf to the proprietors of Brisbane’s Howard Smith Wharves (HSW). The destination was listed for sale in December and was expected to pique interest among both international and domestic buyers. The heritage-listed Manly Wharf was built in 1855 as a passenger terminal for the Sydney to Manly Ferry.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Retail TouchPoints
JUNE 21, 2023
Bed Bath & Beyond has reportedly said in court papers that it will run a separate sale process for BuyBuy Baby as it moves forward with the auction for its namesake chain, according to CNBC. Running a separate sales process could help bring in more bids for BuyBuy Baby, which has been attracting more attention than its parent company, in order to maximize its offer price.
Inside Retail
JUNE 21, 2023
Outgoing CEO of The Iconic Erica Berchtold will no longer take over as chief executive of Best & Less Group in September, as the struggling discount apparel retailer had previously announced. Instead, Ray Itaoui, a co-investor and long-time partner of BBRC, whose takeover offer for BLG is set to close at the end of this month, will continue as CEO of the business, after assuming the responsibilities of chief executive earlier this month.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
JUNE 21, 2023
Cost of living pressures aren’t slowing down iconic workwear brand Hard Yakka, which has just teamed up with Australian fast bowling legend Scott Boland as part of a new collaboration aiming to enhance audience engagement and brand loyalty. In the latest feature of the Meet the Legend series, Boland meets with Kookaburra bat builder Lachie, and discusses his passion for cricket, and his efforts to make the sport more popular and accessible within Aboriginal communities.
Retail TouchPoints
JUNE 21, 2023
Parents and caregivers are always on the lookout for activities to keep their kids engaged during the summer months, and Michaels has tapped into this need — and not coincidentally, creating new opportunities to build customer loyalty — through Camp Creatology. The program is celebrating its 10th year this summer, and one reason for its success is that its omnichannel structure lets parents and kids participate when and how they want.
Retail Wire
JUNE 21, 2023
Target is testing an expansion facility in Smyrna, GA, to make next-day deliveries to customers in communities farther from its stores. More than 90 percent of Target’s online and app orders are filled in stores. Target Delivery Driver Expansion Currently, being a Target delivery driver entails a contracted position similar to Instacart or Uber.
Retail TouchPoints
JUNE 21, 2023
Amazon has announced the dates of its annual member sales bonanza, Prime Day, which this year will kick off at 3 a.m. EDT on July 11 and run through July 12. As always, Amazon is touting the vast slate of deals that will be available to Prime members on both Amazon products and other brands, including Lancôme , Peloton , Sony and Victoria’s Secret (which recently expanded its Amazon assortment), among many others.
Speaker: Steve Worthy, MBA
The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.
Inside Retail
JUNE 21, 2023
Premium Canadian outerwear brand Arc’teryx launched its third store in Australia on Thursday, and is bringing a more guided hand to the next phase of its expansion across the region. Arc’teryx aims to build a local store network across Australia and New Zealand in the next four years, and has flown staff in from the business’ Vancouver operations to lead the rollout.
Retail Wire
JUNE 21, 2023
UPS workers have authorized a strike against the delivery service if negotiations between the Teamsters and the company fail to produce a deal on a new five-year labor contract. Workers are seeking better working conditions and a more significant cut of the company’s profits. UPS’s profits have risen $11.
Retail Focus
JUNE 21, 2023
Josh Bunce, founder and CEO of the iuf Group The retail sector is fighting hard to survive thanks to the knock-on effects of the covid pandemic and now the cost-of-living crisis. The economic uncertainty is creating a great deal of pressure on high-street firms, which is why the time is right to invest in technology. Why Invest In Technology Now? By investing in technology, bricks and mortar businesses give themselves the best possible chance to survive and even thrive during these economicall
Retail Wire
JUNE 21, 2023
Domino’s Delivery program “Pinpoint” enables customers to place a pin on a map location to have their orders delivered to places other than their homes, such as parks.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Retail Focus
JUNE 21, 2023
The current skills shortage has hit the retail sector hardest. That’s because of a lack of available people, workers making career changes, a lack of correctly skilled people, salary expectations being too competitive and employees experiencing burnout or poor mental health due to the Covid-19 pandemic. Because the industry has traditionally been viewed as low-paid and low-skilled, in the past it has struggled to attract the best talent.
Retail Wire
JUNE 21, 2023
Domino’s Pinpoint Delivery program enables customers to place a pin on a map location to have their orders delivered to places other than their homes, such as parks.
Inside Retail
JUNE 21, 2023
Niessing, a pioneering German jewellery brand with a rich heritage dating back to 1873, has opened a new flagship store at the Elements shopping mall in Hong Kong , as it seeks to expand its presence in the Asia-Pacific region. While the brand has always been about quiet, understated luxury, the boutique store aims to reflect the innovative and contemporary spirit that is evident in its ready-to-wear collections, which include bespoke pieces that are carefully crafted to embody the customer’s pe
Retail Wire
JUNE 21, 2023
The current inflation rate is about half what it was last year, but it’s far from under control. The Federal Reserve Bank last week forecast core inflation growing at 3.9 percent, higher than its previous expectations of 3.6 percent. “Big picture: We are making progress, but the progress is slower than expected,” said Kristin J.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Inside Retail
JUNE 21, 2023
Retail property was put to the sword in 2020, but now it is surging back across Southeast Asia. While retail is glamorous, many industry professionals will admit that retail property is kind of a boring necessity. Retail products and services cover the whole spectrum of human needs and wants, and those humans can be engaged, turned off, turned on and bewitched in all sorts of different ways.
Retail Dive
JUNE 21, 2023
Both red-letter events are exclusive to members. Target Circle is free to join, while Amazon Prime costs $139 annually.
Inside Retail
JUNE 21, 2023
Retailers are increasingly working with the LGBTQIA+ community. However, when faced with conservative backlash, their response can be a crucial test of their brand values and principles, as well as whether their commitment goes beyond just pinkwashing. In May, Target Corporation, a US-based discount department store chain, scaled back its collection for Pride Month, with the retailer pulling products and merchandise, and citing threats to staff and customer safety.
Retail Dive
JUNE 21, 2023
The e-commerce giant “duped millions of consumers” into enrolling in its Amazon Prime membership, the FTC alleges in its complaint.
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Inside Retail
JUNE 21, 2023
Payments company Mastercard on Wednesday launched a global project to recycle credit and debit cards as part of a plan to save the billions of cards in circulation across the industry from landfill. Initially partnering with British lender HSBC Holdings Plc in eight branches in Britain, Mastercard said banks across the world, some of which have launched local initiatives, would be able to join the programme and help build economies of scale. “We are inviting all card issuers around the wor
Retail Dive
JUNE 21, 2023
The DTC activewear brand released the gender-neutral capsule on Tuesday, about two months after naming four new C-suite executives.
Retail Wire
JUNE 21, 2023
Savers Value Village, one of the largest secondhand merchandise retailers with 317 stores in the U.S. and Canada, plans to sell up to 18.8 million shares to raise up to $320 million in an initial public offering. Ares Management Corp., a private equity firm, owns the retailer. Savers Value Village’s sales totaled $1.
Retail Dive
JUNE 21, 2023
Greg Unis will oversee the namesake and Pink brands, while former Torrid executive Anne Stephenson will become the company’s chief merchant.
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Retail Wire
JUNE 21, 2023
The Senate Committee on Health, Education, Labor and Pensions, has launched a website asking Amazon.com warehouse workers to share their stories as it investigates the retail and logistics giant’s workplace safety practices.
Retail Dive
JUNE 21, 2023
The discount retailer announced a long-term succession plan, which includes Rentler serving as a senior adviser after exiting the top role.
Retail Wire
JUNE 21, 2023
Bed Bath & Beyond has scheduled a separate auction for its Buy Buy Baby business. The auction scheduled for June 28 will give the retailer more time to discuss deals for the chain for parties interested in Buybuy Baby’s assets.
Retail Dive
JUNE 21, 2023
Online shoppers receive 15% off when they use a specific code — but doing so makes the entire purchase final.
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