Retail TouchPoints
SEPTEMBER 14, 2022
Walmart and P&G have joined forces to offer free in-store recycling collection for beauty packaging at 25 Walmart locations across Pennsylvania, New Jersey, Oklahoma and Arkansas. The program is being run in partnership with TerraCycle , which offers recycling solutions for products not typically collected by curbside programs, and is free to customers through sponsorship from Walmart and P&G.
Inside Retail
SEPTEMBER 14, 2022
The US Wendy’s burgers brand is heading to Australia and is on the hunt for a master franchisee. The iconic brand is reportedly the world’s third largest quick service restaurant burger chain, with about 7,000 outlets worldwide. Founder Dave Thomas opened the first Wendy’s restaurant in 1969. His mission was to serve well-priced, good quality food in a comfortable environment.
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Retail TouchPoints
SEPTEMBER 14, 2022
Olympia Sports has filed for Chapter 11 bankruptcy protection, seeking an orderly wind-down of its operations. The retailer plans to close its 35 remaining brick-and-mortar stores by Sept. 30, 2022, according to a filing with the U.S. bankruptcy court in Delaware. In 2019, RSG Acquisitions bought Olympia’s intellectual property, online stores and 75 of its then 152 stores.
Inside Retail
SEPTEMBER 14, 2022
To remove barriers to employment, The Body Shop Australia says it will fill all seasonal roles in-store through its inclusive Open Hiring Program. Following last year’s success, the retailer says its Open Hiring initiative removes traditional barriers and bias to employment and provides experience, skills and training to participants. Partnering with local charities such as Launch Housing, Little Dreamers and APM Employment services, the retailer has encouraged First Nations Australians, young c
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail TouchPoints
SEPTEMBER 14, 2022
One could argue that few, if any industries have been impacted more by the pandemic, and now by inflation, more than retail. The pandemic not only dramatically altered the way consumers shop, it altered the way retailers operate. Now, inflation is adding yet another wrinkle both in terms of costs to the consumer as well as suppliers. It is now more crucial than ever for retailers to rethink the way they are looking at user experiences and customer journey mapping in order to drive personalizatio
Tokinomo
SEPTEMBER 14, 2022
Every retail professional wants to stay on top of his game. Constantly learning about shopper behavior is a must in this competitive industry. Shopper behavior and trends change at a rapid pace, making it hard for professionals to keep up with these changes.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Cisco Retail
SEPTEMBER 14, 2022
I am consistently asked by our customers: How can manufacturers contain customer satisfaction without excessive overstock? How can manufacturers better predict the output of manufacturing? What is the impact of manpower, materials, and methods on OEE? Could there be a link between IT-OT infrastructure and manufacturing visibility and resiliency? Manufacturers are meeting these challenges by adopting a digital first model and many plan on accelerating their technology transformation to power real
Retail TouchPoints
SEPTEMBER 14, 2022
[Editor’s Note: For a deeper dive into the current state of livestream shopping in the U.S., check out this recent feature ]. When it comes to digital commerce trends, livestreaming is one of the buzziest. But despite the format’s incredible success in China, brands (and social media platforms) are struggling to find traction with their livestream efforts here in the West.
Cisco Retail
SEPTEMBER 14, 2022
This is the second blog in a three-part series on application resource management. Also see “ How IT can become a better business partner through application resource management ” and join us next week for “What to look for in an application resource management solution.”. Today’s digital economy runs on applications that are fueled by resources from a diverse set of environments, distributed technologies, architectures, platforms, and tools.
Retail TouchPoints
SEPTEMBER 14, 2022
Ahead of the holiday season, Walmart is adding new tools to support its mobile and online shopping with enhancements including: New styling features; Expanded Spanish-language search; An updated registry platform; and Inclusive functions for shoppers using SNAP and EBT. Walmart also has improved the search functions on its website and app, making the online shopping process more personalized.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Cisco Retail
SEPTEMBER 14, 2022
We hear and over again that security resilience is the ability to protect the integrity of every aspect of your business in order to withstand unpredictable threats or changes – and then emerge stronger. You may wonder how this is any different from plain old ‘resilience’, and you’ll find the answers in The 5 dimensions of security resilience.
Retail TouchPoints
SEPTEMBER 14, 2022
Starbucks is preparing for the future with Starbucks Odyssey, a new experience that will be powered by Web3 technology, and the release of its Reinvention plan, a three-year financial roadmap that aims to deliver 7% to 9% comparable store sales growth and 10% to 12% revenue growth annually. The retailer also expects to grow its global store portfolio by roughly 7% annually to reach 45,000 locations by the end of 2025 and keep the chain on track to reach approximately 55,000 locations by 2030.
Cisco Retail
SEPTEMBER 14, 2022
Contributing author: Annie Li, Product Marketing Specialist Intern. Experience can be defined as, “having been affected by direct observation or participation.” It’s no secret that the business world is becoming intensely user-focused and experience-driven. If we look at most technological advancements of recent times, they all have one thread in common – creating and delivering greater unified experiences.
Retail TouchPoints
SEPTEMBER 14, 2022
Reebok licensee SPARC Group has promoted Todd Krinsky, SVP of Reebok Design Group (RDG) and a 30-year veteran of the brand, to the role of CEO. Reebok parent company Authentic Brands Group (ABG) has appointed current CEO Matt O’Toole to the role of ABG Executive Vice Chairman, a position that he will assume in 2023. In his new role, Krinsky will lead the brand’s growth strategy with a focus on its heritage, collaborations and activations, reporting to SPARC Group CEO Marc Miller.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Retail Wire
SEPTEMBER 14, 2022
Starbucks has unveiled a new automated cold beverage system that will cut the time it takes to make drinks. The system can make a mocha frappuccino with whipped cream in 37 seconds. It takes 87 seconds with a barista alone. “We will never replace our baristas,” said Deb Hall Lefevre, Starbucks chief technology officer. “Rather, our job is to automate the work and simplify it so that their job is easier.”.
Retail TouchPoints
SEPTEMBER 14, 2022
Hydroponic greenhouse network operator and plant-based food provider Gotham Greens has raised more than $310 million in new capital, which brings the Certified B Corporation’s total financing to $440 million. The proponent of indoor farming will use the funds to decentralize agricultural production by establishing local operations. Additionally, Gotham Greens will seek to increase access to produce grown in greenhouses and plant-based fresh food to regions across the U.S. through: Channel and ge
Retail Wire
SEPTEMBER 14, 2022
Extreme weather events such as droughts have become more common in the U.S. and the result has been lower crop yields and higher prices. “The prolonged droughts that we’re seeing [present] some increased risk that inflation remains higher for a longer time,” said Charlie Dougherty, a Wells Fargo economist.
Inside Retail
SEPTEMBER 14, 2022
Starbucks Corp projects profits to grow between 15 to 20 per cent per share over the next three years, a significant increase from previous guidance based on spending plans of US$2.5 to $3 billion over the same period on technology, new stores and renovations, the coffee chain said. The company is introducing technology to speed up production of its increasingly popular cold beverages and send digital orders away from busy locations as it seeks to prevent US cafes from being overwhelmed by order
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Retail Wire
SEPTEMBER 14, 2022
Consumers shopping for secondhand apparel and other products aren’t simply doing it for the savings as many cite environmental factors and the thrill of the hunt as the why’s behind their buys.
Inside Retail
SEPTEMBER 14, 2022
Over the course of the last nine years, coffee-scrub brand Frank Body has become one of the leading skincare brands in Australia, combining an irreverent sense of humour with quality products to reach its target consumer. Now, following its recent expansion into China off the back of a $100 million investment from Chinese private equity firm EverYi Capital, the business is preparing to broaden its reach in Asia.
Retail Wire
SEPTEMBER 14, 2022
Labor Secretary Marty Walsh is expected to meet with railroad company officials and union representatives of rail workers in the nation’s capital today. About 60,000 union members, primarily represented by the Brotherhood of Locomotive Engineers and Trainmen and SMART Transportation Division, are set to go on strike after midnight on Friday unless a deal is reached or the federal government steps in to force striking members to return to work.
Inside Retail
SEPTEMBER 14, 2022
Construction of the $50 million District Outlet Centre (DOC) in Adelaide’s north has commenced, within the commercial precinct of Parafield Airport. High-profile brands including Puma, Sketchers and Timberland have been confirmed in the initial list of tenants. . The 15,000sqm development will be the city’s only under-cover outlet shopping centre, home to 45 local, national and international brands on a single floor. .
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Dive
SEPTEMBER 14, 2022
The retailer is offering Ikea Family members a 5% discount on eligible in-store purchases and discounts on select delivery methods for online orders.
Inside Retail
SEPTEMBER 14, 2022
New research for CommBank has revealed a robust, positive outlook among Australian businesses, more than two years after the onset of Covid-19. An online survey of more than 800 key decision-makers found almost half were actively planning to innovate and adapt in the year ahead to increase their revenue. And one in three anticipated growth in profits during the next 12 months.
Mulesoft
SEPTEMBER 14, 2022
That magical time of year is upon us: it’s almost time for Dreamforce! Whether you attend in person or on Salesforce+, the Dreamforce magic will reach across physical and digital spaces, spotlighting our customer heroes and inspiring everyone to learn, connect, have fun, and give back. As a trusted partner, you’ll have endless opportunities to […].
Retail Dive
SEPTEMBER 14, 2022
From here on out, “every dollar that is not reinvested back into Patagonia will be distributed as dividends to protect the planet,” the company said.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Mulesoft
SEPTEMBER 14, 2022
We are excited to announce the collaboration between MuleSoft, Red Hat, and IBM for Anypoint Runtime Fabric on Red Hat OpenShift to help organizations grow and innovate at scale with standardized integration solutions that provide flexibility without compromising security. MuleSoft’s Anypoint Runtime Fabric and Red Hat OpenShift allow customers to quickly create modern containerized solutions […].
Retail Dive
SEPTEMBER 14, 2022
In its latest report, the credit card company anticipates shoppers will want discounts this holiday season to combat rising inflation.
Small Biz Trends
SEPTEMBER 14, 2022
Halloween is an ideal opportunity for businesses to connect with customers in festive, special ways. There are lots of different ways to show your Halloween spirit with various marketing campaigns. The following Halloween promotions may spur unique ideas that you can use to market your business this fall. What Is Halloween Marketing? Halloween marketing can include any activity that helps your business appeal to customers throughout the Halloween season.
Retail Dive
SEPTEMBER 14, 2022
The DTC shoe companies have been in court since April, and Rothy’s on Wednesday vowed to continue to vigorously defend its intellectual property.
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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