Retail Focus
MAY 4, 2021
The 100-sq.m FREITAG store is divided into two zones: the sales area, and the Sweat-Yourself Shop, where DIY-minded consumers can assemble and put the final touches to their own unique items using semi-finished products and tarp remnants from the Factory in Zurich. The interior architecture and store design, an amazing mix of customer-friendly heights and upcycled elements, were created in collaboration with local Supermachine Studio.
Retail TouchPoints
MAY 4, 2021
Retailers sometimes move at a near-glacial pace, planning out huge builds with extreme precision — and sometimes years in advance. With costs being what they are, it only makes sense to map out every aspect of a project down to the finest detail. . The challenge is that this approach to retail lacks agility, and COVID-19 has certainly revealed its additional lack of sustainability.
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Inside Retail
MAY 4, 2021
Fashion firm Ted Baker will, for the month of May, accept pre-worn coats in its NSW, VIC, QLD and SA stores as part of a partnership with Vinnies. Accepted coats will be resold through Vinnies to raise money in support of a range of community services such as soup vans for the homeless and needy, crisis accommodation, and rental assistance for families struggling financially.
Retail TouchPoints
MAY 4, 2021
Bobbi Brown Cosmetics is bringing its hallmark one-on-one beauty consultations online in a new partnership with Perfect Corp. The interactive digital experience uses augmented reality and AI-powered mobile web tools to allow Bobbi Brown customers in the U.S. to try on products virtually and receive personalized product recommendations while consulting live with a Bobbi Brown makeup artist.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Inside Retail
MAY 4, 2021
Fashion business Zara has today unveiled it will launch its own cosmetics line, which will be available to buy online and in select Zara stores from 12 May. ‘Zara Beauty’ will be available throughout Australia, New Zealand, Japan, China, South Korea, Europe, the US, Canada and Mexico online, with more regions to come down the line. The Zara Beauty range will be available to be shopping instore at 22 stores across the world, including Melbourne’s Chadstone Shopping Centre, China’s Wangfujing Aven
Retail TouchPoints
MAY 4, 2021
When FTD was founded in 1910, it represented the absolute cutting edge in technology (the “T” in the name stood for the “telegraph” connecting a network of 13 florists). But a lot can happen in 111 years; in fact, as we’ve seen during the pandemic, a lot can happen in 111 days. Matt Powell. Even though FTD continued to innovate — it first went online in 1994 — and was an early mover as the internet gained steam, CTO Matt Powell admitted that “the company didn’t keep moving.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Retail TouchPoints
MAY 4, 2021
Family-owned department store chain Boscov’s is upgrading its ecommerce ecosystem through an expanded partnership with unified commerce platform Kibo. The retailer already is using Kibo’s order management and personalization products. Now, Boscov’s plans to expand its use of Kibo solutions to unify its mobile and web commerce sites and to upgrade its technology to be more intuitive, responsive and flexible.
Inside Retail
MAY 4, 2021
Travel retailer Flight Centre has warned of an incoming $500 million underlying net loss as the lasting impact of Covid-19 continues. “Nothing is certain in this market except [that] we will not be paying a dividend in 2022,” Flight Centre managing director Graham Turner told the Macquarie Australia Conference on Tuesday, according to SMH. “We feel we’re in a reasonable space considering the difficulty of travel and tourism market [but] it’s going to be a reasonably long road back.”.
Retail TouchPoints
MAY 4, 2021
eBay has partnered with digital payments solution provider Payoneer to simplify cross-border sales and streamline the payment experience for its sellers in select countries. Through this partnership, eBay is able to offer its sellers faster access to funds, greater flexibility managing multi-currency payments and expanded reach by enabling sellers to list on multiple international eBay sites.
Retail Focus
MAY 4, 2021
Following an announcement in December of last year, bespoke fine jewellery brand Vashi will unveil its new flagship store in London’s iconic Covent Garden Piazza on 27th May. As the opening draws near, the brand has revealed more details of how the new store will further Vashi’s mission to transform the fine jewellery shopping experience through key features including an in-store bar and an interactive installation of customer’s love stories.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
MAY 4, 2021
Zurich-based bag manufacturer Freitag will open a new store in Bangkok where customers can create their own products, choosing from 1,200 one-off bags and accessories made from used truck tarps. The approximately 1,000-square-foot store is divided into two zones: the sales area and a Sweat-Yourself Shop, where DIY-minded consumers can assemble and put the final touches on their own unique items using semi-finished products and tarp remnants from the F-actory in Zurich.
Inside Retail
MAY 4, 2021
Despite a burgeoning petcare aisle at its supermarkets, Woolworths Group is hoping to carve out a greater slice of the $2.9 billion petcare market with the launch of a new standalone business, Pet Culture. The online pet care business, launched last month, is a joint venture between Woolworths and Hollard Group’s PetSure, the country’s biggest pet insurance provider which has underwritten Woolworths’ pet insurance offer for several years.
Retail Wire
MAY 4, 2021
More workers are returning to their offices as a growing number of states lift restrictions intended to prevent the spread of COVID-19. Three Texas cities — Dallas, Houston and Austin — had the highest percentage of workers visiting their offices the week of April 21, while New York and San Francisco had the fewest.
Wiser
MAY 4, 2021
To win on Amazon means to win on price. Did you know that 80 percent of Amazon sales go to the Buy Box winner? And that your prices are a major factor in getting that Buy Box placement? You’re nodding your head if you already sell on Amazon. So, you also know how important it is to be able to reprice quickly and effectively on this eCommerce marketplace.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Mike Anthony
MAY 4, 2021
What happens when you have a super cool consumer insight, but don’t consider the shopper? Or if you think about the shopper but don’t think about the consumer? A high chance of failure or at best, average. Why? Because we need to win with both consumers and shoppers to be successful. Activating a consumer insight needs more than just a powerful consumer insight!
Retail Focus
MAY 4, 2021
Retail design agency UXUS have announced the details of Clinique Laboratories, a new retail concept developed in collaboration with globally renowned skincare and cosmetics brand Clinique. For over 50 years, Clinique has created skincare and beauty products that are powered by scientific research and innovative technology. The new retail concept which launched in Shenzhen in December 2020, illustrates the science behind every Clinique product.
Mike Anthony
MAY 4, 2021
What happens when you have a super cool consumer insight, but don’t consider the shopper? Or if you think about the shopper but don’t think about the consumer? A high chance of failure or at best, average. Why? Because we need to win with both consumers and shoppers to be successful. Activating a consumer insight needs more than just a powerful consumer insight!
Retail Wire
MAY 4, 2021
A growing number of retailers are using livestream shopping events in an attempt to drive sales in a format that appeals to consumers. Success in this arena remains far from certain as American consumers have, by and large, not taken to shopping via livestreams.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Cisco Retail
MAY 4, 2021
The Shift From Remote Work to a New Hybrid Work Environment. It’s exciting to see more organizations start to make the shift from remote work to a new hybrid work environment, but it’s a transition that comes with a new set of questions and challenges. How many people will return to the office, and what will that environment look like? Increasingly, we’re hearing that teams are feeling fatigued and disconnected – what tools can help to solve for that?
Talking Retail
MAY 4, 2021
HMRC has introduced new checks on the codes that are given to retailers to ensure that they are registered properly for the UK track and trace system. Businesses that are involved in the tobacco supply chain have an economic operator ID (EOID) code for their business, and a facility ID (FID) code for each site. This story continues at HMRC introduces new checks on tobacco track and trace codes.
Nvidia
MAY 4, 2021
Major tech conferences are typically hosted in highly industrialized countries. But the appetite for AI and data science resources spans the globe — with an estimated 3 million developers in emerging markets. Our recent GPU Technology Conference — virtual, free to register, and featuring 24/7 content — for the first time featured a dedicated track on AI in emerging markets.
Talking Retail
MAY 4, 2021
Ferrero is bringing back its limited edition Coca-Cola flavoured Tic-Tac’s, in a move designed to support retailers in “capitalising on the huge success of last year”. The launch is rolling out now in 18g (62p), 49g (£1.41) and 98g (£2.70) packs. Ferrero said that 2.6m packs of Coca-Cola Tic-Tac’s were sold last year, equating to. This story continues at Ferrero supports impulse sales with Coca-Cola Tic Tac’s.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Retail Wire
MAY 4, 2021
Under Armour raised its sales and profit outlook for the year following a 35 percent jump in first-quarter sales. The athletic wear brand is expecting to see further gains as COVID-19 restrictions are lifted and social and economic activity returns to some approximation of pre-pandemic normality.
Talking Retail
MAY 4, 2021
Morrisons is bringing back its refillable container service at its fresh fish and meat counters. The supermarket giant originally introduced the refillable container scheme in 2018, but it has been put on hold during the pandemic. Employees working on Morrisons’ butchers, fishmongers and deli counters will now ask customers if they have brought their own.
Retail Wire
MAY 4, 2021
CVS posted earnings of $2.04 a share, ahead of Wall Street’s $1.72 consensus, as the company’s pharmacy sales rose 3.8 percent and retail sales improved 2.3 percent. “We delivered strong first quarter results and improved our outlook for the year,” said CEO Karen Lynch. “We continue to execute on our strategy while simultaneously managing through a pandemic, helping the country on the road to recovery.
Retail Dive
MAY 4, 2021
The big-and-tall specialist's sales shrank by nearly a third in 2020 as offices went dark and events were nixed. Executives discuss how they navigated the turmoil.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Retail Wire
MAY 4, 2021
Pandora, the largest jewelry maker in the world, has announced that it is phasing out diamonds mined from the earth and moving to those created in laboratories. The new diamond jewelry collection, known as Pandora Brilliance, is rolling out in the United Kingdom before going global next year. Pandora said the lab-created diamonds have the same “optical, chemical, thermal and physical characteristics” as those coming from mines.
Talking Retail
MAY 4, 2021
The Association of Convenience Stores has responded to a Ministry of Housing Communities and Local Government call for evidence on commercial rents and Covid-19, urging the government to support businesses in their recovery from the pandemic. The outcome of the call for evidence will determine the government’s next steps after existing pandemic-related support measures for.
Retail Wire
MAY 4, 2021
Amazon.com will acquire exclusive rights to “Thursday Night Football” starting in the 2023-24 seasons, a year earlier than expected, after Fox Corp. said it would exit its deal early. “This expedited deal is an immediate differentiator for us as a service, as it gives Prime members exclusive access to the most popular sport in the United States,” said Marie Donoghue, Amazon’s vice president of global sports video.
Talking Retail
MAY 4, 2021
The rise of the top-up shopper appears to have been halted by the Coronavirus pandemic, new data reveals. Research by consumer insights specialist Shoppercentric shows a 60% increase in a ‘main shop only’ approach and a similar decrease in the number of consumers rarely or never doing a main shop. The 2021 Stock Take Report, This story continues at Pandemic halts rise of top-up shopper, research shows.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
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