Thu.Aug 08, 2024

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CVS Reveals Multi-Year Plan to Save $2B Amid Healthcare Benefits Challenges

Retail TouchPoints

CVS Health has identified a “multi-year opportunity” to deliver $2 billion in savings, said President and CEO Karen Lynch during a call discussing the retailer’s Q2 financial results. The cuts will come from a combination of streamlining and optimizing operations, rationalizing its business portfolio and accelerating the use of AI and automation across the enterprise.

Planning 221
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Nick Scali’s net profit plunges amid Fabb Furniture acquisition

Inside Retail

Furniture retailer Nick Scali’s net profit plunged 20.3 per cent year over year to $80.6 million in the 12 months ended June 30. Revenue fell 7.8 per cent to $468.2 million, which Nick Scali said reflects the previous year benefiting from increased deliveries with lead times returning to pre-Covid levels. The group’s written sales orders totalled $454.2 million, which includes Fabb Furniture UK’s written sales orders of $6.8 million.

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Macy’s Expands Media Network with Post-Purchase Offers

Retail TouchPoints

Macy’s has partnered with Rokt to provide shoppers with post-purchase offers via non-endemic ads delivered during the checkout and transaction experience. The partnership, which initially launched in summer 2023, uses the Rokt ecommerce network’s AI and machine learning capabilities to leverage intelligence informed by more than 5 billion transactions across hundreds of businesses.

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Drew Barrymore, Aussie retailers and Bridge unite to fight youth homelessness

Inside Retail

Australian charity Bridge It has attracted the attention and support of some of Australia’s most high-profile retail brands, including Mecca, Decjuba, Merry People and Wanderlust. The Melbourne-based charity is on a mission to end youth homelessness and has been backed by Richard Branson. Last week, supplements brand Wanderlust invited Carla Raynes, Bridge It’s founder and CEO, to be interviewed by America’s sweetheart Drew Barrymore in a series of couch discussions as part of the brand’s True N

Marketing 271
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How To Drive Retail Results With Integrated Tech And UX Design

Speaker: Jennifer Wright and Nick Barron

Navigating the complexities of e-commerce requires more than just the right technology - It demands a holistic strategy that aligns platform capabilities with customer- centric design and marketing. This webinar will provide a roadmap for building a robust e-commerce strategy, guiding you through key decisions from platform selection to creating user experiences that convert, and leverage digital marketing to reach and retail customers.

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Bloomingdale’s Brings 3,000+ Pre-Loved Luxury Goods from Rebag Online and into Stores

Retail TouchPoints

Heritage luxury department store Bloomingdale’s is staking a claim in the resale market by partnering with luxury resale platform Rebag. The companies have collaborated on a “meticulously curated selection” of more than 3,000 pre-loved designer handbags, watches and fine jewelry. While more than 2,500 of these items will be for sale on Bloomingdales.com, the remaining goods will be featured (and for sale) in five Bloomingdale’s stores nationwide.

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‘Dismal numbers’: Under Armour is ‘struggling for relevance’ says analyst

Inside Retail

Sports apparel company Under Armour has reported a rocky start to fiscal 2025, with revenue down 10 per cent to US$1.2 billion, and an operating loss of $300 million. In North America, sales were down 14 per cent to $709 million, and internationally by 2 per cent to $473 million. Sales in EMEA (Europe, the Middle East, and Africa) remained the same, down 10 per cent in Asia-Pacific and up 16 per cent in Latin America.

Apparel 246

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Archie Rose’s new pop-up concept allows customers to customise their liquor

Inside Retail

Craft distillery Archie Rose has launched Tailored Spirits Live, a unique pop-up activation where consumers can customise their own gin or whisky. The event –which made its debut at the Queen Victoria Building (QVB) – aims to provide shoppers with a personalised gifting experience. Patrons can choose from two distinct gin or whisky liquid blends and further customise their purchase by adding a personalised label featuring a customised background colour, name, and message on the back.

Consumer 246
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Ace Hardware Shifts To Using Digital Shelf Labels

Retail Wire

Ace Hardware has recently announced a strategic partnership with VusionGroup to start utilizing advanced digital shelf label (DSL) technology across its stores, with goals to enhance both operational efficiency and customer service.

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Lessons from the Edge: Steve Dennis on the Balancing Act Between Risk Management and Taking Bold Chances

Retail TouchPoints

Steve Dennis has worked for some of the world’s most well-known retail companies — in-house with Sears and Neiman Marcus and as a consultant for various others. And in all these experiences, he has found that they all had one thing in common: they struggled to keep pace with the disruptive forces specifically impacting business and retail. “I was always asking some version of the same question, which is, ‘If the world has changed so much, why have you changed so little?

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Disney’s Theme Parks Are Struggling as Operating Profit Declines

Retail Wire

Disney blames slower demand and higher prices for a drop in profit at its theme parks.

ATS 264
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How to Maximize Amazon Sales and Crush the Competition

With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

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ARA, SDA union’s Retail Employee Safety Council convenes

Inside Retail

Retailers and employee unions have reaffirmed their commitment to protecting retail workers from workplace assaults and harassment with the inauguration of a safety council which is now active. The Shop, Distributive and Allied Employees Association (SDA) and the Australian Retailers Association (ARA) agreed to establish a Retail Employee Safety Council (RESC), following an industry roundtable last October. “Customer abuse and aggression is an epidemic that the industry has been wrestling

Shopping 162
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Costco Members Could See Card Scanners at Store Entrances

Retail Wire

These scanners should stop those who do not have a membership from entering the store.

ATS 260
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Capri posts sales plunge, blames softening demand for loss

Inside Retail

Capri’s sales have plummeted for the first quarter, with management attributing the decline to softening demand for luxury goods. However, GlobalData MD Neil Saunders said the company cannot pin all the blame for its poor numbers on the market, as the slowdown is not anywhere near the margin of Capri’s 13.2 per cent drop in sales. Compared to the same period in pre-pandemic 2019, sales have fallen 20.7 per cent, an erosion seen in very few other retailers, Saunders continued.

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Monster Beverage’s Sales Fall Short of Expectations, Blames Convenience Stores

Retail Wire

Higher food prices and consumers weary of inflation are taking a toll on Monster's profits.

Consumer 245
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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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The Mercers’ Company welcomes over 11,200 sq ft of leading Retail brands to Covent Garden

Retail Focus

The Mercers’ Company has announced a flurry of leasing activity in Covent Garden , with leading fashion and beauty brands, Nobody’s Child, SpaceNK, Whisltes, and Lipault, committing to over 11,200 sq ft of prime retail space on Long Acre and Neal Street. Responsible womenswear brand, Nobody’s Child, has selected 3 Neal Street to house its new London flagship.

Fashion 147
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Wendy’s Piloting Spanish AI Drive-Thru Capabilities in Select Ohio and Florida Markets

Retail Wire

Wendy's is adding another level to its AI offerings.

Marketing 285
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Biggest outdoor store in Europe is coming to York

Retail Focus

The biggest ever outdoor store in Europe will be opening on 23rd August 2024. The brand new GO York store will officially open at Vangarde Shopping Park, with a grand opening weekend on 7th and 8th September. The store will officially be opened by GO Outdoors brand ambassador and TV star Helen Skelton, and celebrations will last all weekend. With demonstrations from brands such as Weber and Campingaz and the opportunity to meet with brand experts from Garmin, Adidas Terrex, Hunter, Montane, The

Outdoor 147
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Melbourne’s Green Cup expands into salad space

Inside Retail

Victorian healthy cafe concept Green Cup has launched its first salad location, Green Cup Canteen, located in the heart of Armadale. Inspired by Hawksburn Village and designed by interior design firm Hecker Guthrie, the store uses raw elements such as lumber, steel, concrete, and fibreglass to create a modern and sophisticated atmosphere. The store design features a “nourish bowl salad bar” for consumers to enjoy an interactive experience but with only 13 seats.

Location 147
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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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The EL&N Deli & Bakery opens in Shaftesbury Capital’s Covent Garden

Retail Focus

Shaftesbury Capital has announced the opening of The EL&N Deli & Bakery, a brand new concept from the globally renowned café, EL&N. Located in Covent Garden’s heritage-listed Market Building, the launch marks the creation of EL&N’s first-ever sub-brand, reinforcing Covent Garden’s status as an iconic London destination for world-renowned brands to open new concepts.

Location 147
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Ralph Lauren Reports Q1 Fiscal 2025 Results, Beating Estimates

Retail Wire

Ralph Lauren recently reported its Q1 fiscal 2025 results, topping analyst forecasts.

Fashion 221
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Evolve Estates announces new tenants for The Grosvenor Centre, Northampton

Retail Focus

Evolve Estates , part of commercial property and investment collective M Core, has announced the arrival of two new tenants at The Grosvenor Centre in Northampton. Leading fashion retailer H&M has exchanged on a substantial 29,160 sq ft unit on The Parade at the prominent retail and leisure destination. Adding to the existing diverse tenant mix, new coffee shop, Bewiched, is now open to customers in a 4,359 sq ft unit on Newland Walk.

Fashion 147
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Taco Bell Reigns Supreme as KFC Stumbles on the Yum! Brands Q2 Earnings

Retail Wire

Taco Bell is making the most money for Yum! Brands.

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Optimizing Frontend Delivery in Composable Commerce: The Buy vs Build Decision

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Major UK Health and Beauty Retailer Bodycare Enhances Store Experience with TRILUX Lighting Solutions

Retail Focus

Bodycare, a leading health and beauty retailer with over 130 stores across the UK, has chosen TRILUX lighting solutions as part of its ongoing store improvement programme. Bodycare, renowned for its competitive prices and quality brands, faced the challenge of upgrading its store lighting to create a vibrant shopping atmosphere while keeping costs down and ensuring a speedy installation process.

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What Dolce & Gabbana’s puppy perfume says about the luxury pet market

Inside Retail

We’ve all heard the expression that dogs are “man’s best friend”. Well, now, they can be treated like a king. Recently, luxury Italian brand Dolce & Gabbana went viral with the release of a new perfume product dubbed Fefè. Fefè “marks the brand’s inaugural alcohol-free fragrance mist tailored specifically for dogs,” Dolce & Gabbana stated about the launch.

Marketing 130
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Exciting Days Out and Experience Gifts for Friends

Retail Focus

Looking for the perfect way to celebrate a special occasion or simply treat your friends to an unforgettable adventure? Experience gifts and exciting days out offer a unique opportunity to create lasting memories and share incredible moments together. From thrilling sports experiences to relaxing culinary treats, there’s something for everyone.

Location 130
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What luxury brands should know about the rise of South Korean affluent customers

Inside Retail

Since the beginning of this year, South Korea has seen a significant influx of investment from global luxury brands. This trend started to gain momentum when the French handbag brand Polene made its entry into the market. Following closely on Polene’s heels, the Spanish luxury house Loewe entered the country just last month, making a grand statement with the opening of a flagship store in Seoul’s bustling Gangnam Apgujeong district.

Fashion 130
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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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It’s Pumpkin Spice Season as Starbucks Fan-Favorite Flavor Enters Stores

Retail Wire

It may not officially be fall, but the flavors of the season have already hit store shelves.

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Exclusive: Poundland to cut head office jobs in cost-cutting drive

Retail Gazette

Poundland is restructuring its head office in Walsall as it looks to cut costs across the business. The discount chain is understood to have placed around 60 jobs under consultation across its supply chain, finance, IT and property teams, Retail Gazette has learnt. It is thought the business is still in conversations with some of the impacted staff.

Finance 119
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New CEO Promises To Restore Boeing’s Public Image

Retail Wire

Boeing has named Robert "Kelly" Ortberg as its new President and CEO.

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Deliveroo back in the black as retailer tie-ups boost orders

Retail Gazette

Deliveroo has returned to profitability as it’s growing partnerships with supermarkets and retailers helped to boost orders through the app. The delivery platform reported a profit of £1.3m in the half to 30 June, up from the £82.9m loss it racked up the year before, which it attributed to “a good top-line performance driven by execution on strategy in a stabilising consumer environment” It said gross transaction value (GTV) was up 6% to £3.7bn and sales were up 2% to £1.02bn i

Returns 117
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Composable Commerce Reference Architecture 2024 Edition

Achieve more with your commerce with the help of Orium’s Composable Commerce Reference Architecture 2024 Edition. Presented in partnership with commercetools, Contentstack, and Google Cloud, this edition is packed with new insights and practical examples to help you navigate changes in digital commerce and construct an adaptable tech stack optimized for efficiency and scalability.