Wed.Apr 20, 2022

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The Permanence of Remote Work

LS Retail

©iStock/fulltimetraveller Deloitte's analysis through its Global State of the Consumer Tracker strongly suggests the shift to remote work will outlive the pandemic. Globally, half of all employed adults (53%) say they can do their job remotely. Among them, working from home represents most of the typical work week—an average of 2.7 days. In Canada, Australia, the United Kingdom, and the United States, people are spending closer to three or four days a week working from home.

Returns 95
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Why Two Cannabis Retailers are High on In-Store Tech and Innovative Design

Retail TouchPoints

The legal cannabis market was valued at $12.81 billion worldwide in 2020, and thanks to a 27.25% compound annual growth rate, the budding industry (no pun intended) is expected to reach $54.41 billion globally by 2026. To capitalize on this expected growth, cannabis retailers are focused on building trust and, most of all, standing out. For approximately two decades, Cookies and Dr.

Marketing 354
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Harvey Nichols Hong Kong launches world-first NFT retail space

Inside Retail

Harvey Nichols has introduced the world’s first blue-chip non-fungible tokens (NFT) retail concept space located inside a luxury department store dubbed ‘HN NFT Vault’ at the retailer’s Pacific Place store in Hong Kong. NFT collectors can access a selection of NFTs, a majority of which are exclusively available at Harvey Nichols Pacific Place, including CryptoPunks, Bored Ape Yacht Club, CloneX x Takashi Murakami, Azuki and Doodles.

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Batteries Plus Hires New Marketing and Merchandising Chief as it Plans 115 New Stores

Retail TouchPoints

Batteries Plus has hired Derek Detenber as its new Chief Marketing and Merchandising Officer. In the role of CMMO, Detenber will lead teams across omnichannel marketing, design, category and merchandising to tell the Batteries Plus story. . Batteries Plus is in expansion mode; the retailer expects to add 60 franchised stores and open an additional 55 stores by the end of 2022.

Marketing 321
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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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PAS Group, Brand Collective to merge into $600m retail powerhouse

Inside Retail

Apparel and footwear retail companies Brand Collective and PAS Group are to merge, creating Australia’s third-largest fashion retail group. The deal, effective April 26, will aggregate 26 brands and 15 character licences, operate in 300 retail locations across Australia and New Zealand and employ 3000 staff. The company will also run some 250 wholesale accounts both locally and internationally.

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The Home Depot Appoints New CIO, Creates Customer Experience Role

Retail TouchPoints

The Home Depot has tapped two technology veterans for high-level positions, naming of Matt Carey as EVP of Customer Experience, a newly created role, and Fahim Siddiqui as EVP and CIO. Carey will manage the vision, design and development of fresh solutions to create seamless experiences in-store, online and via mobile for Home Depot customers. Prior to The Home Depot, Carey joined eBay in 2006 where he served as the SVP and CTO, roles in which he managed product development, site operations, cyb

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The Evolution of Ecommerce for Considered Purchases

Retail TouchPoints

As the percentage of purchases consumers make online continues to grow exponentially, retailers are facing a challenge — how to educate online shoppers and close the sale for certain products traditionally bought in person. These “considered purchases” require highly personal consultations, where customers are looking for advice and guidance before committing to a purchase.

Boutique 299
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Redbubble sales fall despite Covid boosting online shopping

Inside Retail

Online marketplace Redbubble says its sales fell by 16 per cent in the third quarter, despite a high level of returning customers who first engaged with the brand during Covid lockdowns. In a trading update, the company said its third-quarter sales fell to $384 million with gross profit down by 22 per cent to $144 million. Operating EBITDA was $4.5 million.

Shopping 246
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Brooklinen Plans to Operate up to 30 Physical Stores by Late 2024

Retail TouchPoints

Luxury home brand Brooklinen is planning to triple its brick-and-mortar retail presence, first with the addition of four stores in new markets in 2022 and plans to reach 25 to 30 locations by the end of 2024. The brand also will expand its international presence with a warehouse in Canada and introduce a hospitality-grade collection for hotels and bed and breakfasts.

Planning 296
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Workers deal with the high cost of going back to the office

Retail Wire

Workers returning to their offices are finding that the costs associated with working outside their homes is much greater than it used to be. Travel, coffee and food costs are significantly higher today than they were at the beginning of 2020. “It’s a perfect storm,” said Becky Frankiewicz, U.S. president of ManpowerGroup. “We’re ready to get back to work, and now can you afford to get back to work?”.

Returns 189
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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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How Electric Vehicle Retail Enhances the Shopping Experience

Retail TouchPoints

Owning an electric vehicle (EV) is a matter of lifestyle, a smarter kind of lifestyle, more so than just simply owning a vehicle; therefore, the user experience should be at a premium level, as well as high-tech from the beginning. Understanding the buyer, their needs and why a consumer would choose owning an EV over a regular vehicle is the first step to engaging the customer.

Shopping 279
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Behind the scenes of Baby Bunting’s long-awaited digital transformation

Inside Retail

There’s a saying that when life gives you lemons, make lemonade. While this may not be the exact phrase Baby Bunting would use to describe its recent digital transformation, it is an apt one, given the ambitious project grew out of a major tech failure. In 2019, Baby Bunting relaunched its e-commerce site on a new platform that was intended to give the specialty retailer more digital features and functionality.

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Security Resilience in EMEA

Cisco Retail

What makes a successful cybersecurity program and how can organizations improve their resilience in a world that seems increasingly unpredictable? How do we know what actually works and what doesn’t in order to maximize success? These are the types of burning questions guiding Cisco’s Security Outcomes Study series. In the second edition of the study, Cisco conducted an independent, double-blind survey of over 5,100 IT professionals in 27 countries.

ATS 141
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Taking the wheel: How I became a forklift driver at Amazon

Inside Retail

When most people imagine a forklift driver working in a warehouse, they don’t normally picture a woman sitting behind the wheel, but Gail Lines at Amazon has enjoyed her 30-plus-year career operating machinery and believes there are plenty of other females who would jump at the chance to join the industry. Here, we chat with Lines about what it’s like working in the male-dominated sector and how more women can be supported to lead successful careers in fulfilment and logistics.

ATS 147
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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Helping build skilled professionals for the future

Cisco Retail

Governments of today harness digital technologies to improve resident services, security, and economic prosperity. To accomplish this the foundation for operations must be built on a secure platform from the edge to the cloud and across multiple domains. A digital networked infrastructure connecting people, devices and assets across a city, county or state enables critical infrastructure protections, seamless secure mobility and transportation intelligence, public safety, and security.

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What Gen Z wants to see from brands as metaverse attachments grow

Retail Dive

A new study finds a third of the group desires branded stores, while receptivity to in-game advertising ranked low.

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Cisco UCS Unified Fabric now 100Gb end-to-end for X-Series

Cisco Retail

Since 2009, Cisco UCS Unified Fabric has been one of the key differentiators between UCS servers and the rest of the industry. Unified Fabric is the combination of data, storage, and management traffic on a single cable. This greatly simplifies your server and networking infrastructure and provides both CapEx (adapters, cables, switches) and OpEx (warranty, power & cooling, management) savings.

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Public Speaking Courses You Can Take Online

Small Biz Trends

Making a sale, training employees, giving presentations, and communicating with teammates, all require one thing in common, speaking. Speaking and communication facilitate the day-to-day of every business. Public speaking skills are crucial for every business owner and leader. There are several offerings with online courses for public speaking. Popular Public Speaking Courses.

Marketing 130
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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Cisco Cloud Native Security – Part 4: Security Analytics and Threat Detection

Cisco Retail

In this blog post we will discuss how to add visibility, threat detection, security analytics, and alerting inside of your Kubernetes cluster using Cisco Secure Cloud Analytics (formerly known as Stealthwatch Cloud). This is the fourth blog post in a series. In case you have missed the first three parts, you can check them out here: Part 1 : Cisco Cloud Native Security – Going Up the Stack from Infrastructure to Application.

Checkout 137
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Meat subscription start-up Our Cow tramples $1.5m equity funding goal

Inside Retail

Whether it’s switching to a more sustainable brand, or supporting one that makes ethical sourcing decisions, Australians are increasingly looking for purpose in every purchase they make. And investors are beginning to realise it. Last week, rural NSW-based direct-to-consumer meat subscription Our Cow opened up to equity investment, and breezed past its target of $1.5 million with two weeks left.

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Lululemon expects to double sales by 2026

Retail Wire

Lululemon is focused on product innovation, customer experience and expanded store count to double its 2021 sales to $12.5 billion by 2026. “We remain early in our growth journey,” said Lululemon CEO Calvin McDonald. “I am excited about taking our growth strategies to the next level.”.

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Easing of isolation rules in Vic, NSW to help ease retail staff shortages

Inside Retail

Retailers have welcomed the announcement to change close contact isolation rules in Victoria and NSW this weekend as it will lessen the issue of staff shortages throughout the industry. It is expected that with the new rules, isolation will no longer be required for household contacts of Covid-positive people. Further details are to be expected later in the week.

Returns 130
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Akeneo’s PIM solution gives builders merchant, Bradfords, the tools for commerce success

Retail Focus

Builders’ merchant, Bradfords Building Supplies , has transformed the way it merchandises its products online using a solution from Akeneo, the global leader in product experience management (PXM) and product information management (PIM). With better, enriched product data, Bradfords has grown online conversions by 20% with Akeneo PXM Studio. Founded in 1770 in Somerset, Bradfords has been serving its community of building tradesmen for over 250 years.

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Gen ‘Re’: Here’s what the next gen of Aussie shoppers expect from retailers

Inside Retail

The world of retail is in a constant state of flux. With all that has happened in the world in the last few years – pandemics, climate crises, new technologies – it’s no wonder consumers’ expectations have dramatically shifted. According to a new trend report from Inside Retail and Slyp called The Rise of Gen ‘Re’ , these global influences have given birth to a new wave of Australian consumers redefining the entire customer experience.

Checkout 130
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Freelance Construction: a beginners guide

Retail Focus

Those that are good with their hands may have thought about starting their own freelance construction or repair business and this could be a fantastic way to earn. Being a freelance worker means that you are in complete control, plus construction or repairs roles like a plumber can be incredibly rewarding. There is a lot to consider, though, so keep reading for a few areas that you need to think about when starting a freelance construction or repair business.

ATS 130
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Two Australians make semifinals of Redress Design Awards

Inside Retail

The organisers of the Redress Design Awards 2022 have revealed the 30 semi-finalists in this year’s awards, who come from regions including Australia, New Zealand, Vietnam and Hong Kong. . Two Australian semifinal designers are Louis Boase and Ruth Hadinjoto, who both engage in the womenswear section. . Louis Boase studies fashion design at Curtin University.

Fashion 130
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Do You Need Ecommerce Business Insurance?

Small Biz Trends

Of all the different types of business insurance policies , E-commerce is a relative newbie. E-commerce businesses aren’t limited to sellers of merchandise, and online business can also include therapy, financial advice, instruction and more. If you’re conducting an online business, how do you know if you need E-commerce insurance coverage?

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Opinion: The danger of cute, woke marketing initiatives

Inside Retail

Turning the M in your brand logo upside-down so it resembles a W to celebrate International Women’s Day is a cute, attention-grabbing move. But it is just empty symbolism unless the brand can outline how it practises celebrating and empowering women during the other 364 days in the year. Posting a black square on Instagram during Blackout Tuesday is a cute move.

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OIG Says SBA Management of EIDL Program Had Contracting Flaws

Small Biz Trends

The Small Business Administration (SBA) didn’t follow proper procedures while managing Economic Impact Disaster Loan funds during the pandemic, according to a report from the Office of the Attorney General (OIG). Here’s where the SBA erred, according to the OIG report: The contractor awarded the EIDL contract in 2018, RER, met the contract-required small business size standard (no more than $15 million in annual revenue) but its subcontractor (Rocket Loans) did not.

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Glossier taps Olivia Rodrigo as first celebrity brand ambassador

Retail Dive

The partnership will see Rodrigo featured in Glossier campaigns and also contributing to product and content.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.