Mon.Jan 02, 2023

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Supply Chain Digitalization Challenges that Every Retailer Faces and how to Mitigate Them

Retail TouchPoints

The supply chain industry has changed a lot over the past couple of years. As the demand for digitalization grows in the retail supply chain, retailers often face multiple challenges in achieving the same. By understanding common challenges that other retailers have faced in the past, the retailer community can work toward managing these challenges better and build their supply chains for more resilience.

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Consolidation and live shopping: Four e-commerce trends to watch in 2023

Inside Retail

As we launch into the new year, we’ve rounded up our top e-commerce predictions for 2023. While we’re expecting this year to see an acceleration of many trends that took off in the pandemic years, the consumerisation of B2B e-commerce is the sleeper of the 2023 season. Without further ado, here are four major areas for retailers to focus on in 2023.

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5 Sales Email Templates

Small Biz Trends

When it comes to selling, email is still a powerful tool. But crafting the perfect email can be difficult, time-consuming, and frustrating. That’s where our five sales email templates come in handy! These free sales email templates will help you close more deals in less time. Let’s dive in! What Is a Sales Email Template? A sales email template is a pre-crafted set of messages used in cold email outreach campaigns.

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Eco-retailer Ecolateral collapses into administration

Inside Retail

Australian sustainable eco-friendly retailer Ecolateral has collapsed into voluntary administration after a “challenging 12-month period”. Jamie Stott, CEO of Ecolateral, said in a LinkedIn post that the current economic climate and future outlook have led to this “heartbreaking decision” to call in administrators. “I regret to announce following the closure of our Blackwood store two weeks ago that as of December 19, the other three stores have now closed permanently.

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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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5 Sales Follow-Up Email Examples

Small Biz Trends

If you’re like most sales professionals, you spend a lot of time crafting your initial email pitch. But what happens after that? Unfortunately, many sales reps simply stop communicating with their prospects, assuming that they’ve lost interest. However, this is often not the case! In fact, follow-up emails can be an extremely effective way to re-engage inactive leads and close more deals.

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Endeavour agrees to divest Adelaide bottle shop to appease ACCC

Inside Retail

Drinks and hospitality business Endeavour Group has agreed to divest the BWS Seaford bottle shop in Adelaide to appease the ACCC (Australian Competition and Consumer Commission). The Beach Hotel in Seaford includes a hotel and independent bottle shop operating under the Cellarbrations brand. ACCC noted that Endeavour already owns the nearby BWS bottle shop in Seaford Central and without the divestment, the proposed acquisition would monopolise the supply of takeaway liquor in the local area. .

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New stores, tailored suits: How Portugal’s Sacoor Group aims to grow in SEA

Inside Retail

In November, Portuguese fashion and lifestyle company Sacoor Group opened its first Sacoor Blue store in Southeast Asia at Kuala Lumpur’s Pavilion, followed by the launch of two more stores at IOI City Mall, capping off what the group’s COO for Southeast Asia Hugo Carriço said was the company’s best performing year in Malaysia. “We believe we have come out stronger than ever.

Fashion 130
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Retail sales grew 7.6% this holiday season

Mass Relators

PURCHASE, N.Y. — U.S. retail sales (excluding automotive) increased 7.6% year-over-year this holiday season, according to Mastercard SpendingPulse, which defines the season as the period running from November 1 through December 24. Mastercard SpendingPulse measures in-store and online retail sales across all forms of payment and is not adjusted for inflation.

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“Making it a priority”: How Fishbowl is supporting local with new store 

Inside Retail

Fishbowl is set to open its sixth Victorian store in the south-east suburb of Armadale, with the grand opening on 7 January. The healthy, quick service chain is working in partnership with Flying Fox – a Melbourne-based, youth-led organisation that – among other things –. hosts inclusive adventures for kids living with disabilities. Inside Retail speaks with Fishbowl area manager Molly Barron and people and culture lead Megan Ford about the new store and partnership, as well as the brand’s plans

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Ames Department Stores May Return in 2023: Reports

VMS

More than 20 years after the Ames department store chain closed all of its stores, the retailer is mounting a comeback. That’s according to an announcement on a website purporting to represent the long-defunct discount retailer, which says Ames is “returning in spring 2023.” According to NBC 10 News , the first locations will open in Connecticut, New York and Pennsylvania.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Today in Global Small Business: The World Ahead in 2023

LS Retail

©iStock/royyimzy What's affecting me, my clients, my colleagues and other global small business owners: Laurel Delaney's Global Trade Trends Report 2023 on 1/4/23 (n/c). The world ahead in 2023: global order continues to reshape. Quote of the week: "An optimist stays up all night to see the New Year in. A pessimist stays up to make sure the old year leaves." – William E.

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“Chicago Escape” Offers Immersive Hospitality Retail Experience

VMS

(PRESS RELEASE) CHICAGO — A Non-Agency (A/NA) and CEO and President Michelle Collins recently sponsored and hosted a trailblazing panel discussion at Volume 39, Chicago Kimpton Gray Hotel’s cocktail lounge, which shed light on the challenges the city’s fashion designers face and the changes needed to overcome some of them to prevent the continued exodus of great talent to other cities.

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5 Top Customer Service Articles of the Week 1-2-2023

Hyken

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. Customer Loyalty Is Your Holy Grail for Success. Here’s How to Cultivate It. by Matt Bertram. (Entrepreneur) Customer loyalty is an essential source of revenue for any business.

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Hy-Vee dietitians offering free Vitamin D screenings

Mass Relators

WEST DES MOINES, Iowa — Hy-Vee is offering several events in January to help people get a jumpstart on their health goals. With the start of the new year, Hy-Vee’s team of registered dietitians will offer 1,000 free Vitamin D screenings at nearly 60 stores throughout Hy-Vee’s eight-state region. Vitamin D is an essential nutrient that helps support strong bones, facilitate normal immune function and aid in the absorption of calcium.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Amazon Launchpad New Arrivals – January 2023

Retail Bound

2022 was a great year for innovation! There were so many great products launched on the Amazon Launchpad platform in 2022. Every month, our team checks out new arrivals on the Amazon Launchpad and highlight the products we feel that are innovative, solves a problem or issue, and has potential in retail someday. Here are our top picks for January. WAYBAND Haptic Smart Band.

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DC Shoes co-founder dies in snowmobile accident

Inside Retail

The co-founder of American footwear company DC Shoes, Ken Block, has died in a snowmobile accident in the US, at the age of 55. Block was a marketing executive who co-founded the skateboard fashion brand DC Shoes with his business partner, Damon Way in 1994. Together they launched several artist collaborations and limited edition releases in DC’s product line popularising its identity among athletes and creators in the nineties.

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