Retail TouchPoints
OCTOBER 22, 2024
Customers have different expectations for businesses of different sizes, requiring companies to tailor customer experience (CX) strategies to match their current growth stage. While tactics differ, all businesses must consider each customer’s lifetime value (LTV) and how that will be affected as they scale. How can companies avoid alienating customers as their business grows?
Inside Retail
OCTOBER 22, 2024
Amazon is preparing to launch a low-cost storefront as it ramps up its fightback against Chinese deep-discounting rivals Temu and Shein. The US retail giant is imposing price caps for the first time in its history, regulating how much vendors can charge for their items in order to be featured on the new portal. “We are always exploring new ways to work with our selling partners to delight our customers with more selection, lower prices and greater convenience,” an Amazon spokesperson
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Retail TouchPoints
OCTOBER 22, 2024
Costco will be the official retail partner for Peloton ’s first seasonal offer. Beginning Nov. 1, Costco will sell an exclusive Peloton Bike+ bundle in 300 U.S. stores and online through Feb. 15, 2025, or while supplies last. Costco has recently focused on expanding its service portfolio; in April 2024 the retailer added weight loss care to its partnership with Sesame.
Inside Retail
OCTOBER 22, 2024
Jeanette Fenske, director of stores at Woolworths Supermarket, was this year’s distinguished recipient of the Women Leaders in Retail scholarship, supported by the Australian Retailers Association (ARA) and Chief Executive Women. As part of the scholarship, she will attend the Women’s Leadership Forum at Harvard Business School, a five-day short course, and have her tuition and travel expenses paid, valued at $25,000.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail TouchPoints
OCTOBER 22, 2024
Active and lifestyle fashion brand Fabletics is expanding into Mexico through a partnership with Liverpool , an omnichannel retail group that has more than 177 years of operating experience in the country. Through the partnership, Liverpool will manage all of Fabletics’ retail locations, ecommerce and wholesale operations across the region, starting in Q2 2025.
Inside Retail
OCTOBER 22, 2024
Michael Hill International enjoyed higher sales in the first 14 weeks of the fiscal year amid better performance in Australia and Canada. The group’s same-store sales grew 4 per cent year over year as same-store sales increased 6.3 per cent in Australia and rose 4.7 per cent in Canada. New Zealand same-store sales, however, fell 4.2 per cent. “As we prepare for the all-important Christmas trading period, the positive momentum we have seen in the first 14 weeks is very encouraging,
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
OCTOBER 22, 2024
Tupperware has entered into an agreement with its lenders to turn around the business after filing for bankruptcy last month. The company intends to structure the transaction as a private sale of all intellectual property related to its brand and products, as well as operating assets in the US and other foreign subsidiaries. According to president and CEO Laurie Ann Goldman, Tupperware has created a “digital-first, technology-led and asset-light” strategy over the past year. “We’ve m
RETAIL MANAGEMENT SOFTWARE
OCTOBER 22, 2024
In today’s data-driven world, retail businesses face an increasing demand to streamline operations, improve customer experience, and stay ahead of the competition. One of the most effective ways to achieve these goals is by implementing a centralized database. A centralized database acts as a single source of truth for all business data, allowing retailers to manage information from multiple channels and locations efficiently.
Inside Retail
OCTOBER 22, 2024
Melbourne Metro Tunnel has attracted several high-profile retail brands including IGA, People’s Coffee, Sushi Sushi, Starbucks, KFC and 7-Eleven to open stores next year. “To meet the needs of the anticipated commuter traffic, we are providing high quality retail amenities across each station, featuring some of Melbourne’s favourite retailers to enhance the passenger experience,” said Tom Larwill, associate director of retail leasing at Colliers.
A1 Retail
OCTOBER 22, 2024
39 percent considering quitting their jobs or leaving the retail industry altogether as 48 percent say they don’t get enough support from their employer Shaken staff speak out: “The last few weeks have been horrendous”/“I’m left open-mouthed in shock” Shop workers urged to take part in free training to protect themselves against abuse this Christmas Shop staff have warned they feel unsafe and are looking to quit the retail industry, as new research reveals one in three face weekly abuse from sh
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Inside Retail
OCTOBER 22, 2024
Timing is everything and knowing when to launch in a new market can make or break a brand’s success in a new region. US-based teen skincare brand Bubble burst into Australia’s beauty scene this month through a partnership with Priceline and is reportedly already one of the pharmacy retailer’s top-selling brands. With such a saturated beauty and skincare market, why was it the right time for Bubble to expand and how did it do so successfully?
Theatro
OCTOBER 22, 2024
78% of Holiday Shoppers Concerned about Store Safety This Year, New Theatro Survey Shows Despite safety concerns, one in four shoppers say they plan to shop more in-person for holiday gifts–but with higher expectations, lower patience, and delayed purchases as economic pressures and tech annoyances loom large. Purpose of this Study 2024 has been a tough year for many.
Inside Retail
OCTOBER 22, 2024
It is not by accident that Paul Smith has become one of the most recognised names in the apparel industry today. The British-born fashion brand has been dressing celebrities and 1 per cent shoppers, ranging from David Bowie and Jenna Ortega, for the past 54 years. After starting with a single, quaint location in Nottingham, England, in 1970, Paul Smith now has 130 stores in over 60 countries.
Retail Wire
OCTOBER 22, 2024
Patrons will be rewarded for their loyalty with an abundance of deals.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Inside Retail
OCTOBER 22, 2024
Creating community hubs that facilitate local sub-cultures is the driving force behind Foot Locker’s decision to plant its feet firmly in Australia’s basketball culture. Inside Retail spoke with Natalie Ellis, vice president and GM for Foot Locker Asia Pacific about why the global retailer selected Melbourne Central as the location for its first new-concept flagship store in Australia, and fourth globally.
Retail Wire
OCTOBER 22, 2024
Patrons will be rewarded for their loyalty with an abundance of deals.
Inside Retail
OCTOBER 22, 2024
Starbucks Australia has appointed Braeden Lord as its new CEO, effective November 25. Lord, who is currently CEO of Gelatissimo, formerly held leadership positions at major retail brands such as 7-Eleven, Grill’d, and Bakers Delight. He has had a close relationship with Starbucks since 2004 and has been a member of its board since 2015. He succeeds Chris Garlick, who has been CEO since 2014 and will now take up the role as CEO of Retail Zoo.
Retail Wire
OCTOBER 22, 2024
Walt Disney Company is preparing for a new head mouse to run its operations.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Retail TouchPoints
OCTOBER 22, 2024
Jennifer Wilson has been SVP and Chief Marketing Officer of Lowe’s for less than six months, but her nearly two-decades-long career at the home improvement retailer puts her in a unique position to push the business to the next level. “Being at a brand for 18 years, people might think I would do what we’ve always done or what’s safe,” Wilson said during Shoptalk Fall.
Retail Wire
OCTOBER 22, 2024
Disney is preparing for a new head mouse to run its operations.
Theatro
OCTOBER 22, 2024
FOR IMMEDIATE RELEASE 78% of Holiday Shoppers Concerned about Store Safety This Year, New Theatro Survey Shows Despite safety concerns, one in four shoppers say they plan to shop more in-person for holiday gifts–but with higher expectations, lower patience and delayed purchases as economic pressures and tech annoyances loom large. DALLAS–October 22, 2024–As the 2024 holiday shopping season kicks off, budget constraints, tech annoyances, and safety concerns are driving sky-high expectations for w
Retail Wire
OCTOBER 22, 2024
More than a year after the retailer filed for bankruptcy, the partnership returns Bed Bath & Beyond to brick-and-mortar stores.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
A1 Retail
OCTOBER 22, 2024
The Metrocentre Partnership has announced the signing of two iconic Newcastle-born institutions at top 5 super regional mall, Metrocentre. Greggs and Newcastle United are set to open in Upper Town Square later this year, underscoring the destination’s commitment to working with local hero businesses and bringing forward the latest store formats to continue to drive footfall.
Retail Wire
OCTOBER 22, 2024
Wendy's aims to create a festive atmosphere for families during the Halloween season, offering thematic Boo! Bags. Find out what's included.
Retail Times
OCTOBER 22, 2024
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! British heritage brand Denby Pottery has launched direct-to-consumer (DTC) ecommerce capabilities into 29 European markets, in partnership with ESW, ending years of post-Brexit trading challenges. Denby Pottery prides itself on the strength and craftsmanship of its stoneware, which it has made on-site in Derbyshire, England, for more than 200 years.
Retail Wire
OCTOBER 22, 2024
Consumers will have greater control over who has access to their financial information and how it can be used.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail Bound
OCTOBER 22, 2024
Starting a product-based startup is no easy feat. In addition to having a great product, you need to build a strong brand, create a smooth customer experience, and generate enough buzz to get people talking. And that’s just the beginning. Once you’ve got all of that sorted, you still need to actually get your product into the hands of customers.
Retail Wire
OCTOBER 22, 2024
By the end of the year, Target will have slashed prices on over 10,000 products.
Retail Gazette
OCTOBER 22, 2024
Shoe Zone has posted a decline in both revenue and profit as weak consumer demand and rising costs impact the budget footwear retailer during a revamp of its physical stores. For the year ending 28 September, revenue fell by 2.7% to £161.3m, down from £165.7m in the previous year. Pre-tax profit at the retailer dropped 42% to £9.5m, attributed to unseasonably wet weather and year-on-year increases in costs related to energy, depreciation, the National Living Wage, and container prices.
Retail Times
OCTOBER 22, 2024
Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Waitrose has been awarded the Sustainable Food and Farming Award for its groundbreaking “Farming for Nature” initiative at the Compassion in World Farming (CiWF) 2024 Good Farm Animal Welfare Awards.
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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