Retail TouchPoints
FEBRUARY 23, 2023
Activist investor Daniel Loeb will launch a boardroom challenge against Bath & Body Works through his hedge fund Third Point. The retailer recently added two new directors in an effort to address Loeb’s concerns regarding the direction of the company, including how it is handling governance, capital allocation and executive pay, but the investor is seeking even more action.
Inside Retail
FEBRUARY 23, 2023
Identifying a niche in the market for bright, colourful and mismatched socks, founder Tanja Filipovska established Madmia with a silent partner in 2016, after noticing that her friends were losing socks in a pair, and were sometimes bored of wearing two of the same socks. Originally operating from her garage and kitchen table, the business has exploded in popularity, having expanded overseas and collaborated with brands including Nickelodeon, Mattel and MGA Entertainment.
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Retail TouchPoints
FEBRUARY 23, 2023
Aldi has entered a partnership with DoorDash to offer on-demand grocery delivery from nearly all 2,278Aldi locations across 38 states. Customers can shop for fresh produce, meat, seafood, dairy, bread, household essentials and even home goods through the ALDI Finds collection. Shoppers can place their orders through the DoorDash app or website. All participating Aldi stores will be available on DashPass, DoorDash’s membership program, which will offer subscribers free delivery on orders of $35 o
Inside Retail
FEBRUARY 23, 2023
Last December, Levi’s unveiled its largest store in Southeast Asia with the opening of its flagship store in Singapore’s Ion Orchard shopping complex. Nuholt Huisamen, Levi’s managing director and senior vice president for APAC, said the store was a major milestone for the global denim label, which marks the 150th anniversary of its iconic 501 fit jeans and 170th anniversary of its brand this year.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Retail TouchPoints
FEBRUARY 23, 2023
The AI revolution is here, and customers already expect to benefit from the convenience it promises to deliver. Widespread interest in and acceptance of AI in all of its forms — particularly among younger shoppers — means that it’s not a matter of when customers will accept the technology but how retailers should react to it. Even though 45% of consumers expressed a lack of understanding of how AI technology is being implemented, 75% believe there is potential for AI to have an impact on custome
Inside Retail
FEBRUARY 23, 2023
The Good Guys has reached out to 1.85 million members of its Concierge loyalty program advising them of a data breach via a former third-party partner, Pegasus Group, now known as My Rewards. An unauthorised user gained access to the My Rewards database back in August 2021, accessing information about Concierge members such as the encrypted password and in some cases their date of birth.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
FEBRUARY 23, 2023
Coffee giant Starbucks has unveiled a new line, Oleato, in Italy – an olive-oil-infused coffee range, which the company describes as a “revolutionary” Already on sale in two locations in Italy, the coffee giant plans to introduce it into Southern California this spring. Later this year, it will launch in the UK, Japan, and the Middle East. Starbucks said it sources extra-virgin olive oil from Partanna, an Italian company with a 100-year history of cultivating and producing superior extra-v
Retail TouchPoints
FEBRUARY 23, 2023
Party City Holdco, parent company of Party City , will close 22 underperforming stores as part of its Chapter 11 reorganization. The retailer’s plans were revealed in court documents filed with the U.S. Bankruptcy Court for the Southern District of Texas earlier this month, and the move could presage additional store closings as the retailer seeks to right-size its brick-and-mortar footprint.
Inside Retail
FEBRUARY 23, 2023
Leah Weckert named new CEO of Coles; Steven Cain to retire By Rakshnna Pattabiraman Leah Weckert has been appointed as Coles’ new MD and CEO, effective May 1. Outgoing CEO Steven Cain has announced his retirement and will remain with the company for an interim period to facilitate an easy transition of executive responsibilities. “I would like to thank the Coles board, team and our many partners for their support, insights and resilience – particularly during Covid, bushfires and floods.
Retail Wire
FEBRUARY 23, 2023
Adidas and Major League Soccer have agreed to a multiyear deal valued at $830 million. The athletic wear manufacturer will continue to supply the league with its apparel, footwear, training gear and official match ball.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Inside Retail
FEBRUARY 23, 2023
Stockland Piccadilly has teamed up with First Nations artist Janelle Burger to install inclusive art illustrations across its shopping centres and workplace tower as part of Pride festivities. In line with Sydney’s first WorldPride celebrations, customers can see rainbow decals decked on the centre’s CBD staircases and pillars, as well as life-size installations of the illustrations on the upper ground floor, food court, and elevators.
Retail Wire
FEBRUARY 23, 2023
A ransomware attack on Dole Food Company’s systems throughout North America appears to have resulted in a shortage of that company’s packaged salads. Grocery customers received a memo from Emanuel Lozopoulos, senior vice president of sales and marketing at Dole Fresh Vegetables, on Feb. 10. “Our plants are shut down for the day and all our shipments are on hold.
Inside Retail
FEBRUARY 23, 2023
After almost 30 years in the retail industry, Officeworks general manager of merchandising Jim Berndelis has gained plenty of experience and life lessons. Here, he speaks with Inside Retail about his career progression and highlights, why he prioritises bringing his true self to work and why he isn’t an email-warrior. Inside Retail: Tell me about your career journey.
Retail Wire
FEBRUARY 23, 2023
Rising food prices have left consumers with fewer dollars to buy other products. U.S. food prices were 11.4 percent higher in January than a year earlier. “Food inflation has been the most stubborn of all the categories,” Walmart’s U.S. CEO John Furner said.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Inside Retail
FEBRUARY 23, 2023
Home fragrance retailer Dusk Group says it has delivered a “solid” result in its December half despite what it describes as a challenging trading environment. For the 26 weeks to January 1, sales grew 7.6 per cent to $86.1 million despite the company recording a 29 per cent decline in foot traffic during peak Christmas trading. Online sales fell 37.8 per cent to $4.8 million and represented 5.6 per cent of total revenue.
Retail Wire
FEBRUARY 23, 2023
Third Point, an activist investor with a six percent stake in Bath & Body Works, is planning to launch a proxy fight against the retailer to put directors on the board that will address executive pay and company performance issues.
Inside Retail
FEBRUARY 23, 2023
Footwear retailer Accent Group says a continued focus on customers, new products, full-margin sales and a return to investments have yielded strong first-half results. The company owns and operates retail businesses including Platypus, The Athlete’s Foot, Subtype, The Trybe, HypeDC, Pivot and 4 Workers, and distributes global brands including Dr Martens, Skechers, Vans and Merrell in Australia.
Retail Wire
FEBRUARY 23, 2023
The Food and Drug Administration has filed a complaint against four e-cigarette makers for failing to get government authorization to sell their products in the U.S. The four companies, BAM Group LLC, Great American Vapes LLC, The Vapor Corner Inc and 13 Vapor Co LLC, are facing fines for their actions. “Holding manufacturers accountable for making or selling illegal tobacco products is a top priority for the FDA,” said Dr.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Inside Retail
FEBRUARY 23, 2023
Last week, retail leaders from across the country gathered in Sydney to attend the Australian Retailers Association’s Retail Leaders Forum. And, for a conference broadly focused on the opportunities and challenges the industry will face this year, the continuing pressure on businesses and customers from inflation was top of mind. Wesfarmers’ managing director of data and digital and ARA president Nicole Sheffield noted that much of the country is going to be “doing it tough” in the months ahead
Retail Wire
FEBRUARY 23, 2023
Brooks Running CEO Jim Weber expects that more people will go jogging in 2023, continuing a trend that began with the start of the novel coronavirus pandemic in 2020. “I think running has a good shot of muddling through this economy with all of the ups and downs we see,” he said. “Over the last 30 years it’s been more or less recession resistant.
Inside Retail
FEBRUARY 23, 2023
After announcing plans to open in Vietnam three years ago, Japanese premium coffee chain % Arabica finally landed there this month. Located inside Ho Chi Minh City’s popular ‘Cafe Apartments’ building in the city’s bustling Nguyen Hue pedestrian zone, the design features a subtle Vietnamese influence, but its focus remains on local expatriates, international visitors and locals ‘in the know’ about the unique brand.
Retail Wire
FEBRUARY 23, 2023
The National Labor Relations Board has ruled that companies, in most cases, can not require workers to sign confidentiality and non-disparagement agreements as part of severance packages. “It’s long been understood by the board and the courts that employers cannot ask individual employees to choose between receiving benefits and exercising their rights,” Lauren McFerran, chair of the NLRB, said in a statement.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Retail Dive
FEBRUARY 23, 2023
Under a new CEO and amid a tussle with an activist investor, the retailer has hired outside advisers to find ways to expand margins and boost earnings.
Retail Wire
FEBRUARY 23, 2023
Around 21,000 Amazon.com employees have joined an internal Slack channel that advocates for remote work. The workers are expressing disagreement with CEO Andy Jassy’s directive that they begin spending the “majority of the time” working at the company’s offices beginning May 1. Many, particularly those hired with the expectation that they would be allowed to continue working remotely, felt blindsided by the policy.
A1 Retail
FEBRUARY 23, 2023
A momentous moment as the iconic nursery brand beco mes the first within retail to make this change Continuing its mission to reduce its environmental impact, Kit & Kin, the sustainable, B Corp certified nursery brand co-founded by Spice Girl Emma Bunton, is proud to announce that its multi-award-winning eco nappy range will be moving entirely to paper packaging.
Retail Dive
FEBRUARY 23, 2023
The online home goods retailer saw its customer base contract even further despite increased advertising spend during the period.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Dezeen
FEBRUARY 23, 2023
Architecture practice Snøhetta stuck to natural materials for the fit-out of the Holzweiler boutique in Copenhagen , incorporating subtle references to the fashion brand's Norwegian heritage. Snøhetta is a long-term collaborator of Holzweiler 's, having designed the company's flagship store and showroom in Oslo , as well as a number of its pop-up shops, runway sets and its digital identity.
Retail Dive
FEBRUARY 23, 2023
Finding sustainable materials for the furniture retailer’s products, however, remains a stubborn challenge.
Kuusoft
FEBRUARY 23, 2023
Digital signage is a game-changer for cell phone stores looking to enhance the customer experience, boost sales, and… The post Digital Signage: A Game Changer for Cell Phone Stores appeared first on The Official Kuusoft Blog.
Retail Dive
FEBRUARY 23, 2023
The DTC beauty brand will enter 500 of the retailer’s stores, allowing it to expand access to its “clean beauty” products.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
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