Wed.Mar 29, 2023

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Apple Launches Long-Awaited BNPL Offering

Retail TouchPoints

Apple has begun the pre-release of its new Pay Later offering, which was first announced at the company’s developers’ conference in June 2022. Pay Later — which will let users split purchases into four payments spread over six weeks with no interest and no fees — is now available for some randomly selected Apple Wallet users in the U.S., and will roll out to all users in the coming months.

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Online-only Eucalyptus eyes growth on the store shelves

Inside Retail

Health brand incubator Eucalyptus has unveiled plans to expand beyond its direct-to-consumer and service offerings and enter bricks-and-mortar retailers across the country. The business, which owns and operates the Pilot , Kin Fertility, Juniper, and Software brands, has entered into a partnership with Priceline Pharmacy which has already seen Software products on shelves.

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To Speed Expansion, Resale Marketplace GoodwillFinds adds Walmart, Office Depot Execs to C-Suite

Retail TouchPoints

GoodwillFinds — the new resale marketplace from nonprofit thrift store chain Goodwill — has added two retail veterans to its C-suite and onboarded three new Goodwill member organizations (representing more than 50 retail stores) to the platform. Launched in October 2022 , GoodwillFinds aims to bring the 120-year-old Goodwill mission and thrifting experience to digital shoppers.

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Endless aisles in Retail: How does it work?

Tokinomo

After the Pandemic changed the way we shop, customers are expecting a lot more from retailers. A lot of consumers got used to online shopping. However, brick-and-mortar is not dead and many shoppers still prefer to buy in-store. One of the biggest issues when shopping in-store is the low stock of products. Due to the finite space, retailers need to have a smaller stock of products compared to eCommerce retailers.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Belk Expands Outlet Concept with New and Discounted Items

Retail TouchPoints

Belk will open five additional Belk Outlet locations as part of a new concept launched at the start of 2023. Each Belk Outlet stocks discounted items from larger Belk stores across the retailer’s footprint, including new products as well as high-end and designer brands the locations may not have carried in the past. The first Belk Outlet concept store opened in Greenville, Tenn. on Jan. 30.

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From Brisbane, Milton Rum Distillery aims to reimagine rum for Aussies

Inside Retail

Brisbane-headquartered Milton Rum Distillery has a mission: to “Reimagine Rum” for Australians by replicating the world’s best styles and changing the population’s perception of the spirit. The company has partnered with the Brisbane Economic Development Agency’s Future Food Initiative since 2021, an association that has helped the business access a network of mentors, investors and other businesses to scale and export to new markets.

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Melbourne Central continues revamp with 14 more stores slated to open

Inside Retail

In the next three months, Melbourne Central is set to welcome 14 new stores, offering a diverse retail mix in the CBD. The expansion includes nine brand-new stores and five refurbishments. Fashion retailer Glassons has opened a revamped store on level one and a pop-up warehouse store on the ground floor. Koko Black and Bath and Body Works are open on level one and the ground floor while Comebuy Tea and Chemist Warehouse will open in April and June respectively.

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Macy’s Names Gennette’s Successor as CEO Plans 2024 Retirement

Retail TouchPoints

Jeff Gennette, Chairman and CEO of Macy’s since 2017, plans to retire in February 2024 after a total of four decades with the retailer. He will be replaced in the top spot by Macy’s EVP and Bloomingdale’s Chairman and CEO Tony Spring, who has been named Macy’s President and CEO-elect and gained a seat on the board of directors. Jeff Gennette As part of the leadership transition, current CFO Adrian Mitchell’s responsibilities have been expanded to include the role of COO.

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Retail job vacancies plunge after seasonal peak

Inside Retail

New data shows Australian retail job vacancies have declined 27 per cent since November last year as the labour shortage crisis eases. Australian Retailer Association (ARA) CEO Paul Zahra welcomed the reduction but warned it could merely reflect seasonal trading. “During Christmas, retail vacancies are typically abundant due to the high volume, fast-paced nature of trading and the need for additional staff,” he said.

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How RFID is Powering Perry Ellis’ Customer Operations, from Inventory Planning to Checkout

Retail TouchPoints

As the industry has learned over the past three-plus years, the stakes in maintaining a strong supply chain are high. Retailers need to ensure shoppers always have access to the product they want, where they want it, or else they risk losing loyalty in a difficult environment. Perry Ellis is managing this challenge through the rollout of RFID technology, in partnership with Mojix , that will help the retailer manage its supply chain from the store level all the way through broader inventory plan

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Expansion costs eat into Toys ‘R’ Us profit

Inside Retail

Children’s goods retailer Toys ‘R’ Us has reported a slip in half-year profits impacted by its expansion in the UK and setting up of its Australian operations. The company – which operates the Toys ‘R’ Us store networks across Australia and New Zealand, selling toys, baby and hobby products – also has an online presence in the UK. For the six months to January 31, wholesale revenue fell 27.8 per cent to $5.2 million, reducing total group revenue by 4.6 per cent to $22.3 million.

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Policing Your Brand on Online Marketplaces: an Intellectual Property Guide for Retailers

Retail TouchPoints

Given the rapid growth of online retail over the past few years, brand owners have become increasingly vigilant about the distribution of their products, in many instances by third-party resellers, on these online platforms. This article offers a quick review of common brand policing challenges that brand owners face on online platforms. Then, we discuss solutions based on trademark and copyright laws for addressing these issues.

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Inside Scoop : The story behind the homegrown Malaysian ice-cream brand 

Inside Retail

When it comes to a uniquely Malaysian success story, Inside Scoop certainly fits the bill. The company, the brainchild of Edmund Tan and his wife, Lim Shiew Li, started as a dream to make genuinely fresh ice cream for Malaysians. Noticing a gap in the premium ice cream market where it was predominantly served by international chains, they set out to make ice cream that was made fresh locally, creating imitable natural flavours and smooth, ultra-creamy textures unlike mass produced ones.

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Apple Faces Unlawful Firing Charges, Chipotle Reaches Settlement as Labor Disputes Continue

Retail TouchPoints

Retailers are continuing to face challenges from organized labor after the Communications Workers of America (CWA) filed two unfair labor practice charges with the National Labor Relations Board (NLRB) on behalf of Apple retail workers, including those at a Kansas City store who the union claims were fired for their organizing activities. Additionally, Chipotle has reportedly agreed to pay $240,000 to former employees of an Augusta, Maine, location as part of a settlement for closing the restaur

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Adidas drops its opposition to Black Lives Matter use of stripes

Retail Wire

Adidas has withdrawn its opposition to the Black Lives Matter Global Network Foundation’s use of three yellow stripes on its merchandise. The athleticwear brand had initially claimed the use of the stripes would create confusion in the minds of consumers. Its decision suggests that it no longer sees that as an issue.

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The Ultimate Guide to Intelligence Node’s Competitor Price Monitoring Solution

Intelligence Node

Table of Contents: What is a Competitor Price Monitoring Solution Working with Competitive Pricing Data Modernizing Your Pricing Strategy Analyzing Competitor Prices Set Pricing Rules Based on Business Needs Get. The post The Ultimate Guide to Intelligence Node’s Competitor Price Monitoring Solution appeared first on Blog.

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FDA approves Narcan to be sold over the counter

Retail Wire

The Food and Drug Administration has given approval for Narcan, a nasal spray that reverses opioid overdoses, to be sold over the counter. The drug, which was previously available with a prescription, could begin showing up on store shelves this summer.

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Madewell Men’s store opens in Washington, DC

Retail Dive

The retailer has been carrying men’s products since 2018 with dedicated sections in select stores, ultimately expanding to a number of stand-alone locations.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Tech leaders want to hit pause on ChatGPT

Retail Wire

Artificial intelligence experts and technology leaders in the hundreds of have signed an open letter calling for a pause on further development of AI tech more powerful than OpenAI’s GPT-4 so that the risks associated with its use can be accurately assessed. Signatories to the letter include Yoshua Bengio, an AI pioneer, Skype cofounder Jaan Tallinn, and Twitter CEO Elon Musk.

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E.l.f. enters the fashion space with a beauty collection for American Eagle

Retail Dive

The blue-hued cosmetic collection — “Beauty Is In Your Jeans” — features eyeshadow, color-changing balm, a clay mask and a signature tote bag.

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Macy’s CEO Jeff Gennette to retire in February

Retail Wire

Jeff Gennette will retire in February 2024 after nearly seven years leading Macy’s. He will be replaced by Tony Spring, CEO of Bloomingdale’s since 2014. Mr. Gennette has spearheaded turnaround efforts at Macy’s under the company’s Polaris strategy, which has included introducing new store formats and shuttering unprofitable locations.

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SVN | J. Beard Real Estate Arranges Sale of 92,724-Square-Foot Shopping Center in Magnolia, Texas

Shopping Center

Magnolia, Texas — SVN | J. Beard Real Estate has arranged the sale of Renaissance Center, a 92,724-square-foot shopping center located in Magnolia, roughly 44 miles northwest of Houston. Tenants at the 95 percent-occupied property include Brookshire Brothers, Woodforest National… The post SVN | J. Beard Real Estate Arranges Sale of 92,724-Square-Foot Shopping Center in Magnolia, Texas appeared first on Shopping Center Business.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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GameStop’s digital push led it focus more on stores

Retail Wire

Chewy founder and former CEO Ryan Cohen’s vision of turning GameStop into a digital juggernaut did not turn out as planned as the video game retailer saw its online sales decline and its losses grow. GameStop last year began refocusing its attention on its stores and cutting costs. That combination enabled the chain to post a profit last quarter, its first in two years.

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Instant payment solutions hold the key to the retailer refund conundrum

A1 Retail

Tom Pope, Head of Payments and Platforms at Tink talks to A1 Retail about how retailers can overcome the refund conundrum with payment solutions. Slow refunds are never ideal, let alone against an ongoing cost of living crisis, where the need for cashflow has become crucial in helping consumers navigate this difficult climate. With purse strings tighter than ever, delays in refunds have become a major point of contention for consumers.

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Howard Schultz to testify about Starbucks’ labor practices at Senate hearing

Retail Wire

Former Starbucks CEO Howard Schultz will appear today at a hearing before the Senate Health, Education, Labor, and Pensions committee. Mr. Schultz will be asked about Starbucks’ labor practices that have led to charges that it has engaged in illegal union-busting activity. Workers at around 300 Starbucks have voted to join the Starbucks Workers United union since the beginning of the pandemic, amid complaints that the company was not doing enough to support them.

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Brits opting for lower cost F&B options, but still determined to socialise, CACI’s Brand Dimensions finds

A1 Retail

CACI, the consumer and location intelligence specialist, has revealed a significant trend towards lower price point hospitality venues performing well, in the midst of consumer cost pressures. These findings come from CACI’s latest data platform, Brand Dimensions, which tracks spending across 300 of the best-known brands in the UK. CACI has found that from November 2021 to November 2022, the vast majority (83 percent) of F&B brands with a sub £15 average transaction value (ATV) saw strong ma

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Lululemon is confident in its prospects

Retail Wire

Lululemon Athletica offered an outlook that was better than expected by analysts as the yoga-inspired retailer sees demand for its activewear remaining strong. The company sees sales growing 15 percent this year as it continues to try to rid itself of excess inventory. Lululemon’s inventory levels are up 50 percent over last year.

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Lululemon revenue surges 30% in 2022, but Mirror drags down results

Retail Dive

The retailer took a $443 million impairment charge on the home workout business in Q4 as it pivots to an app-focused content model.

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Pepsi debuts new logo ahead of 125th anniversary

Retail Wire

Pepsi’s new logo pays homage to its heritage as the brand nears its 125th anniversary. The new logo replaces the existing one, which has been in place since 2008. Pepsi’s new logo is intended to communicate “great energy and confidence and boldness,” according to PepsiCo chief design officer Mauro Porcini.

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Lovesac net sales up 22% in Q4 amid industry pressures

Retail Dive

The DTC furniture brand has been strengthening its wholesale presence, opening 33 new in-store pop-ups at Costco.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio