Wed.Mar 29, 2023

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Apple Launches Long-Awaited BNPL Offering

Retail TouchPoints

Apple has begun the pre-release of its new Pay Later offering, which was first announced at the company’s developers’ conference in June 2022. Pay Later — which will let users split purchases into four payments spread over six weeks with no interest and no fees — is now available for some randomly selected Apple Wallet users in the U.S., and will roll out to all users in the coming months.

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Online-only Eucalyptus eyes growth on the store shelves

Inside Retail

Health brand incubator Eucalyptus has unveiled plans to expand beyond its direct-to-consumer and service offerings and enter bricks-and-mortar retailers across the country. The business, which owns and operates the Pilot , Kin Fertility, Juniper, and Software brands, has entered into a partnership with Priceline Pharmacy which has already seen Software products on shelves.

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To Speed Expansion, Resale Marketplace GoodwillFinds adds Walmart, Office Depot Execs to C-Suite

Retail TouchPoints

GoodwillFinds — the new resale marketplace from nonprofit thrift store chain Goodwill — has added two retail veterans to its C-suite and onboarded three new Goodwill member organizations (representing more than 50 retail stores) to the platform. Launched in October 2022 , GoodwillFinds aims to bring the 120-year-old Goodwill mission and thrifting experience to digital shoppers.

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How Quad Lock is growing through ambassadors, sponsorships and the F1

Inside Retail

Australian tech accessory brand Quad Lock has partnered with the Grand Prix, investing more that $250,000 on consumer-facing events, as it seeks to transition from a specialisation in smartphone mounts to an expanded outdoor lifestyle offering. The brand has created the Quad Lock Box – a 40-foot, former shipping container that will be used to promote the full range of Quad Lock products, including phone mounts for bicycles, motorcycles, cars, marine vehicles and off-road vehicles, at the Grand

Outdoor 147
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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Belk Expands Outlet Concept with New and Discounted Items

Retail TouchPoints

Belk will open five additional Belk Outlet locations as part of a new concept launched at the start of 2023. Each Belk Outlet stocks discounted items from larger Belk stores across the retailer’s footprint, including new products as well as high-end and designer brands the locations may not have carried in the past. The first Belk Outlet concept store opened in Greenville, Tenn. on Jan. 30.

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From Brisbane, Milton Rum Distillery aims to reimagine rum for Aussies

Inside Retail

Brisbane-headquartered Milton Rum Distillery has a mission: to “Reimagine Rum” for Australians by replicating the world’s best styles and changing the population’s perception of the spirit. The company has partnered with the Brisbane Economic Development Agency’s Future Food Initiative since 2021, an association that has helped the business access a network of mentors, investors and other businesses to scale and export to new markets.

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Melbourne Central continues revamp with 14 more stores slated to open

Inside Retail

In the next three months, Melbourne Central is set to welcome 14 new stores, offering a diverse retail mix in the CBD. The expansion includes nine brand-new stores and five refurbishments. Fashion retailer Glassons has opened a revamped store on level one and a pop-up warehouse store on the ground floor. Koko Black and Bath and Body Works are open on level one and the ground floor while Comebuy Tea and Chemist Warehouse will open in April and June respectively.

Fashion 130
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Macy’s Names Gennette’s Successor as CEO Plans 2024 Retirement

Retail TouchPoints

Jeff Gennette, Chairman and CEO of Macy’s since 2017, plans to retire in February 2024 after a total of four decades with the retailer. He will be replaced in the top spot by Macy’s EVP and Bloomingdale’s Chairman and CEO Tony Spring, who has been named Macy’s President and CEO-elect and gained a seat on the board of directors. Jeff Gennette As part of the leadership transition, current CFO Adrian Mitchell’s responsibilities have been expanded to include the role of COO.

Planning 264
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Retail job vacancies plunge after seasonal peak

Inside Retail

New data shows Australian retail job vacancies have declined 27 per cent since November last year as the labour shortage crisis eases. Australian Retailer Association (ARA) CEO Paul Zahra welcomed the reduction but warned it could merely reflect seasonal trading. “During Christmas, retail vacancies are typically abundant due to the high volume, fast-paced nature of trading and the need for additional staff,” he said.

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How RFID is Powering Perry Ellis’ Customer Operations, from Inventory Planning to Checkout

Retail TouchPoints

As the industry has learned over the past three-plus years, the stakes in maintaining a strong supply chain are high. Retailers need to ensure shoppers always have access to the product they want, where they want it, or else they risk losing loyalty in a difficult environment. Perry Ellis is managing this challenge through the rollout of RFID technology, in partnership with Mojix , that will help the retailer manage its supply chain from the store level all the way through broader inventory plan

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Expansion costs eat into Toys ‘R’ Us profit

Inside Retail

Children’s goods retailer Toys ‘R’ Us has reported a slip in half-year profits impacted by its expansion in the UK and setting up of its Australian operations. The company – which operates the Toys ‘R’ Us store networks across Australia and New Zealand, selling toys, baby and hobby products – also has an online presence in the UK. For the six months to January 31, wholesale revenue fell 27.8 per cent to $5.2 million, reducing total group revenue by 4.6 per cent to $22.3 million.

Wholesale 130
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Policing Your Brand on Online Marketplaces: an Intellectual Property Guide for Retailers

Retail TouchPoints

Given the rapid growth of online retail over the past few years, brand owners have become increasingly vigilant about the distribution of their products, in many instances by third-party resellers, on these online platforms. This article offers a quick review of common brand policing challenges that brand owners face on online platforms. Then, we discuss solutions based on trademark and copyright laws for addressing these issues.

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Inside Scoop : The story behind the homegrown Malaysian ice-cream brand 

Inside Retail

When it comes to a uniquely Malaysian success story, Inside Scoop certainly fits the bill. The company, the brainchild of Edmund Tan and his wife, Lim Shiew Li, started as a dream to make genuinely fresh ice cream for Malaysians. Noticing a gap in the premium ice cream market where it was predominantly served by international chains, they set out to make ice cream that was made fresh locally, creating imitable natural flavours and smooth, ultra-creamy textures unlike mass produced ones.

Consumer 130
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Apple Faces Unlawful Firing Charges, Chipotle Reaches Settlement as Labor Disputes Continue

Retail TouchPoints

Retailers are continuing to face challenges from organized labor after the Communications Workers of America (CWA) filed two unfair labor practice charges with the National Labor Relations Board (NLRB) on behalf of Apple retail workers, including those at a Kansas City store who the union claims were fired for their organizing activities. Additionally, Chipotle has reportedly agreed to pay $240,000 to former employees of an Augusta, Maine, location as part of a settlement for closing the restaur

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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Adidas drops its opposition to Black Lives Matter use of stripes

Retail Wire

Adidas has withdrawn its opposition to the Black Lives Matter Global Network Foundation’s use of three yellow stripes on its merchandise. The athleticwear brand had initially claimed the use of the stripes would create confusion in the minds of consumers. Its decision suggests that it no longer sees that as an issue.

Consumer 130
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The Body Shop expands refill program to include makeup

Retail Dive

The retailer now has refill stations in half of its U.S. stores and 800 of its locations globally.

Shopping 122
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FDA approves Narcan to be sold over the counter

Retail Wire

The Food and Drug Administration has given approval for Narcan, a nasal spray that reverses opioid overdoses, to be sold over the counter. The drug, which was previously available with a prescription, could begin showing up on store shelves this summer.

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Lovesac net sales up 22% in Q4 amid industry pressures

Retail Dive

The DTC furniture brand has been strengthening its wholesale presence, opening 33 new in-store pop-ups at Costco.

Wholesale 116
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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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Tech leaders want to hit pause on ChatGPT

Retail Wire

Artificial intelligence experts and technology leaders in the hundreds of have signed an open letter calling for a pause on further development of AI tech more powerful than OpenAI’s GPT-4 so that the risks associated with its use can be accurately assessed. Signatories to the letter include Yoshua Bengio, an AI pioneer, Skype cofounder Jaan Tallinn, and Twitter CEO Elon Musk.

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Lululemon revenue surges 30% in 2022, but Mirror drags down results

Retail Dive

The retailer took a $443 million impairment charge on the home workout business in Q4 as it pivots to an app-focused content model.

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The Ultimate Guide to Intelligence Node’s Competitor Price Monitoring Solution

Intelligence Node

Table of Contents: What is a Competitor Price Monitoring Solution Working with Competitive Pricing Data Modernizing Your Pricing Strategy Analyzing Competitor Prices Set Pricing Rules Based on Business Needs Get. The post The Ultimate Guide to Intelligence Node’s Competitor Price Monitoring Solution appeared first on Blog.

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Madewell Men’s store opens in Washington, DC

Retail Dive

The retailer has been carrying men’s products since 2018 with dedicated sections in select stores, ultimately expanding to a number of stand-alone locations.

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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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Macy’s CEO Jeff Gennette to retire in February

Retail Wire

Jeff Gennette will retire in February 2024 after nearly seven years leading Macy’s. He will be replaced by Tony Spring, CEO of Bloomingdale’s since 2014. Mr. Gennette has spearheaded turnaround efforts at Macy’s under the company’s Polaris strategy, which has included introducing new store formats and shuttering unprofitable locations.

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E.l.f. enters the fashion space with a beauty collection for American Eagle

Retail Dive

The blue-hued cosmetic collection — “Beauty Is In Your Jeans” — features eyeshadow, color-changing balm, a clay mask and a signature tote bag.

Fashion 105
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GameStop’s digital push led it focus more on stores

Retail Wire

Chewy founder and former CEO Ryan Cohen’s vision of turning GameStop into a digital juggernaut did not turn out as planned as the video game retailer saw its online sales decline and its losses grow. GameStop last year began refocusing its attention on its stores and cutting costs. That combination enabled the chain to post a profit last quarter, its first in two years.

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Bloomingdale’s CEO to replace Macy’s chief Jeff Gennette next year

Retail Dive

Gennette spent most of his 40-year career working his way up the ranks, and Tony Spring has had a similar tenure at the company’s upscale banner.

ATS 98
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Howard Schultz to testify about Starbucks’ labor practices at Senate hearing

Retail Wire

Former Starbucks CEO Howard Schultz will appear today at a hearing before the Senate Health, Education, Labor, and Pensions committee. Mr. Schultz will be asked about Starbucks’ labor practices that have led to charges that it has engaged in illegal union-busting activity. Workers at around 300 Starbucks have voted to join the Starbucks Workers United union since the beginning of the pandemic, amid complaints that the company was not doing enough to support them.

ATS 100
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Foot Locker plans app, website revamp as it aims for $2.5B in digital sales

Retail Dive

The retailer is “trailing the broader market” when it comes to digital penetration, and hopes to grow the channel to 25% of sales by 2026.

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Lululemon is confident in its prospects

Retail Wire

Lululemon Athletica offered an outlook that was better than expected by analysts as the yoga-inspired retailer sees demand for its activewear remaining strong. The company sees sales growing 15 percent this year as it continues to try to rid itself of excess inventory. Lululemon’s inventory levels are up 50 percent over last year.

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Banana Republic unveils new home categories

Retail Dive

BR Home features rugs, bedding and decor priced between $40 and $7,550 as the retailer pushes to become more of a lifestyle brand.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.