Retail TouchPoints
JUNE 12, 2023
T&T Supermarkets , a Canadian grocery chain specializing in Asian products, will open its first U.S. store in the Seattle suburb of Bellevue, Wash. in summer 2024. Located in the Marketplace at Factoria, the 76,000-square-foot supermarket will be the largest Asian supermarket in the state and a flagship store for T&T, which is owned by Loblaw Companies Ltd.
Inside Retail
JUNE 12, 2023
Pangaia is expanding its footprint in Australia through an exclusive agreement with David Jones. The brand has launched in David Jones’ stores and online, with a colourway, Wollemi Pine Green, inspired by one of Australia’s rarest and oldest trees. The collection is exclusive to David Jones and includes the brand’s signature hoodie, sweatshirt, track pants and an organic cotton t-shirt.
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Retail TouchPoints
JUNE 12, 2023
Parfums Christian Dior , the perfumery and cosmetics division of LVMH Group ’s Christian Dior, has debuted a live online consultation service for its beauty customers. The new offering allows customers to “try on” makeup virtually with AR while getting live advice from a Dior salesperson, using tech from virtual try-on solution Perfect Corp. and live shopping solution Bambuser.
Inside Retail
JUNE 12, 2023
Domino’s is to close up to 70 of its corporate-owned stores across its global network and exit the Danish market as part of a wide-ranging efficiency review. In a stock exchange filing, the company said the right-sizing plan will incur between $80 million and $93 million in one-off costs but save the business $53 million to $59 million annually moving forward.
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail TouchPoints
JUNE 12, 2023
AI in retail is everywhere. Walmart uses it to analyze what customers are buying and adjust inventories and supply chains automatically. Amazon’s legendary machine learning algorithms drive revenue by recommending products based on customers’ behavior. And the fashion brand Gucci, with the recently launched “Gucci Assistant,” chats up users as they move through the customer journey.
Inside Retail
JUNE 12, 2023
Ikea has purchased a 12.5 per cent stake in Nilo, a deep-tech business that has created and patented a plastic waste-derived adhesive for use in the manufacturing of wood-based boards. As part of this arrangement, Andrew McIntosh, innovation partnership leader at Ikea Innovation Ventures, has joined Nilo’s board of directors. Ikea says its investment in Nilo demonstrates the company’s dedication to collaborating with innovative businesses that can support and accelerate the Ikea mat
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
JUNE 12, 2023
Penny Weber, an Australian entrepreneur, fashion designer and disability advocate, has produced the country’s first ‘Seated Jeans’ as part of an adaptable clothing line, The Shapes United. The Seated Jeans are intended for those with restricted movement, with the concept born from a conversation Weber had with a client at a Melbourne Disability Expo.
Retail TouchPoints
JUNE 12, 2023
Walgreens Boots Alliance has agreed to pay New Mexico $500 million to settle a 2017 lawsuit that claimed the pharmacy chain helped fuel opioid addiction in the state by failing to stop illegal pill sales, according to numerous media reports. In May, Walgreens reached a $230 million settlement with San Francisco. The New Mexico settlement, the largest obtained by the state against a single company over opioids, came after a non-jury trial held in 2022.
Inside Retail
JUNE 12, 2023
Toys ‘R’ Us has chosen an experienced e-commerce executive Penny Cox with extensive international experience to take over as CEO. She will replace Louis Mittoni, the controlling shareholder, who has taken a step back in the organisation as part of a strategic plan for the expansion of the ASX-listed business announced in March. Cox has held roles with companies including Ocado, Coles, Redmart, Alibaba and Carousell across the UK, Australia, and Southeast Asia.
Retail TouchPoints
JUNE 12, 2023
Nike products will once again appear on store shelves and websites at DSW and Macy’s starting in fall 2023, according to executives on DSW and Macy’s earnings calls. The selections will include items from multiple apparel types across the men’s, women’s and kids categories, and marks the return of Nike to wholesale after it began slashing third-party offerings in late 2021.
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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Inside Retail
JUNE 12, 2023
Renowned Australian footwear business Munro Footwear Group (MFG) recently acquired the popular but beleaguered New Zealand kids’ footwear brand Bobux, as part of a plan to consolidate its presence in the children’s market. It forms part of a transformation genda for MFG – which owns more than a dozen retail and wholesale brands including Williams, Midas, Ziera, Diana Ferrari, Colorado, Mountfords and Mathers – focused on strategic acquisitions, investment in new technologies, facilities and omni
Retail TouchPoints
JUNE 12, 2023
Chico’s FAS has appointed David Oliver, SVP – Finance, Controller and Chief Accounting Officer, to the role of EVP – CFO and Chief Accounting Officer, effective June 24, 2023. Current EVP – CFO Patrick Guido has resigned to accept a position at another company where he can be located closer to his family. Oliver has been with Chico’s since 2012 and served in multiple roles, including VP – Finance and Controller and Interim CFO and SVP – Controller.
Retail Wire
JUNE 12, 2023
J.Crew’s new app gives users 48 hours advance notice on new merchandise launches, personalized recommendations and faster checkout. “We launched our J.Crew Passport loyalty program in the last couple of years, and we have seen a lot of success there,” said CMO Derek Yarbrough.
Retail Focus
JUNE 12, 2023
Today, SKIMS has announced the opening of its first-ever European pop-up experience at the iconic Corner Shop at Selfridges London. The brand continues to create one of a kind, viral retail activations for its customers and the latest immersive pop-up experience brings SKIMS Swim to Europe for the first time, allowing visitors the chance to shop the best-selling collection exclusively at Selfridges just in time for summer.
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Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Inside Retail
JUNE 12, 2023
In the past decade, Korean cosmetic companies have become formidable players in the beauty industry. Famed for the latest in product development and cutting-edge formulations that can rival the West, K-beauty products are now renowned worldwide. In 2021, South Korea became the third-largest exporter of cosmetics, after France and the US. During the peak of the pandemic, when most of the beauty industry was suffering major losses, South Korea’s beauty exports surpassed 10 trillion won ($11.5 bill
Retail Wire
JUNE 12, 2023
The new J Crew app gives users 48 hours advance notice on new merchandise launches, personalized recommendations and faster checkout. “We launched our J.Crew Passport loyalty program in the last couple of years, and we have seen a lot of success there,” said CMO Derek Yarbrough.
Inside Retail
JUNE 12, 2023
Last week, Apple launched its first ‘spatial computer’ with the release of its Vision Pro headset. Spatial computing refers to the fusion of augmented reality (AR), virtual reality (VR) and mixed reality (MR), and it provides the foundation for experiences in the metaverse. The device features visionOS, Apple’s first spatial operating system, and two ultra-high resolution displays that can transform any space into a personal movie theatre with a screen that feels 100 feet wide and an advanced Sp
Retail Wire
JUNE 12, 2023
The Rowing Blazers catalog includes page after page of preppy clothing for men and women. Fast Company says the entire catalog shoot looks like it could have taken place “at a prep school in the 1950s. Except for one thing: There’s not a white person in sight.
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Inside Retail
JUNE 12, 2023
Earlier this year, Wendy’s, the world’s third-largest burger chain, announced its return to Australia for the first time since 1986. It’s naturally a household name in its native US and dozens of countries worldwide, including across the ditch in New Zealand, where they’d often top the rankings of many “which fast-food place makes the best fries” debates.
Retail Wire
JUNE 12, 2023
Signet Jewelers, which owns the Jared, Kay and Zales jewelry chains, said it has seen a sales slowdown in engagement rings because people were not able to meet who could have been their fiancés in 2020 due to lockdowns brought about by the novel coronavirus pandemic.
Inside Retail
JUNE 12, 2023
Last week, us-based retail charity Good360 kicked off a new local program aimed at both helping businesses to hit their zero-waste targets, as well as delivering donated goods to those who need them most. The Inner Circle program enables Australian businesses to pass on unsold products to the charity, which will then be distributed across the charity sector to be delivered to people in need.
Retail Wire
JUNE 12, 2023
The Rowing Blazers catalog includes page after page of preppy clothing for men and women. Fast Company says the entire catalog shoot looks like it could have taken place “at a prep school in the 1950s. Except for one thing: There’s not a white person in sight.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Retail Dive
JUNE 12, 2023
Even hard-hit restaurants have bounced back faster, with areas dependent on tourists and office workers in the worst shape, according to a new report.
365 Retail
JUNE 12, 2023
Lidl GB has announced that it will be incorporating Prevented Ocean Plastic into its water bottles – becoming the first UK supermarket to make this change. Appearing in store throughout July, Lidl’s 1 litre San Celestino Italian Sparkling Mineral Water bottles will contain a minimum of 30% Prevented Ocean Plastic – plastic which would have otherwise ended up in the ocean.
Retail Dive
JUNE 12, 2023
The beach house experience features six themed rooms for shoppers to browse, and includes a quiz, a scavenger hunt and former catalog images.
RETAIL MANAGEMENT SOFTWARE
JUNE 12, 2023
To succeed in today’s digital world, retailers have to stand out in the crowded online marketplace. With the rise of e-commerce, traditional brick-and-mortar stores are finding it increasingly difficult to engage customers and boost sales. That’s why digital merchandising is more important than ever. Effective digital merchandising can increase sales, boost customer engagement, and enhance the customer experience.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail Dive
JUNE 12, 2023
The move is becoming increasingly common among large, complex companies and those growing rapidly, according to an expert on corporate leadership.
Retail Wire
JUNE 12, 2023
Baristas say they avoid eye contact to avoid making customers feel pressured to give tips when placing orders. Some admit, however, to feeling demoralized when working on customized drinks for customers and not getting a tip for their efforts.
Retail Dive
JUNE 12, 2023
Inventories at the department store retailer were down 7% as it keeps its budget open to buy in-demand product.
Retail Wire
JUNE 12, 2023
The 7-Eleven convenience store chain has a redesigned logo and cups for its Slurpee beverage. “About two-thirds of the trips to our stores are driven by a beverage. Customers come to our stores looking for something to drink,” said Marissa Jarratt, CMO at 7-Eleven.
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When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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