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The associate experience is a top-of-mind topic for today’s retailers. The frontline is the part of your team that customers interact with the most, so enabling them to handle their jobs in an enjoyable and efficient manner pays off by helping them create great experiences. The Home Depot is achieving these goals through Sidekick, an in-house mobile app designed to empower associates to make the most of their time.
The Food and Drug Administration yesterday said that products infused with CBD do not meet federal safety standards and require stricter regulations. The use of products with CBD has grown in recent years and the FDA’s announcement is likely to have a negative impact on businesses manufacturing and selling them. The FDA has asked Congress to give it the authority to oversee the burgeoning industry.
Pacsun has appointed President Brie Olson to the role of Co-CEO alongside Co-CEO Mike Relich, effective March 9, 2023. Current Pacsun Co-CEO Alfred Chang will step down after 17 years with the company to join Fear of God as CEO. Chang will stay with Pacsun in his current capacity until March 8 to facilitate the transition and will remain a member of the Pacsun Board of Directors after he leaves the company.
CVS plans to reduce pharmacy hours in roughly two-thirds of its drugstores beginning in March. Walmart in the same month will begin closing its pharmacies at 7 p.m. instead of 9 p.m. at most of its stores. A shortage of pharmacists and techs has forced many retailers to alter their hours of operation in recent years.
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Williams-Sonoma, Inc. has appointed Day Kornbluth as President of its West Elm brand. She will report directly to Williams-Sonoma President and CEO Laura Alber when she joins the company on April 3, 2023. Kornbluth is a veteran of home retail, having held leadership positions at One Kings Lane and Restoration Hardware before her most recent role as Global Brand President of Ralph Lauren Home.
Bed Bath & Beyond yesterday warned that it does not have sufficient cash to pay down its debts. The retailer defaulted on a credit line with JP Morgan and said in a securities filing that it is considering “all strategic alternatives, including restructuring its debt under the U.S. Bankruptcy Code.
David’s Bridal is expanding into event planning with the debut of a new all-in-one wedding planning platform and vendor marketplace called Pearl by David’s. The Pearl platform enables brides to plan their wedding and connect with thousands of local vendors across the U.S., all in one place. The platform’s vendor management feature allows couples to not only find florists, caterers, photographers and other wedding vendors but also to book and manage their vendor relationships.
David’s Bridal is expanding into event planning with the debut of a new all-in-one wedding planning platform and vendor marketplace called Pearl by David’s. The Pearl platform enables brides to plan their wedding and connect with thousands of local vendors across the U.S., all in one place. The platform’s vendor management feature allows couples to not only find florists, caterers, photographers and other wedding vendors but also to book and manage their vendor relationships.
Courtesy of Luis Guillén for Saks Courtesy of Luis Guillén for Saks Courtesy of Luis Guillén for Saks Courtesy of Luis Guillén for Saks Courtesy of Luis Guillén for Saks Courtesy of Luis Guillén for Saks Saks Fifth Avenue has redesigned the seventh floor of its iconic New York City flagship store to house an expanded menswear assortment and showcase top brands.
People visit websites to learn about products and efficiently buy them. Standard ecommerce platforms have limitations that cause challenges in the buyer’s process. If you’re hearing the word “headless,” your customer’s online experience has room for improvement and could be limited by your current ecommerce platform’s capabilities. These limitations can apply to any significant platform depending on your needs: Shopify, Adobe, Salesforce, etc.
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Bed Bath & Beyond doesn’t have enough cash to pay down its debts and has defaulted on its credit line with JPMorgan Chase & Co., according to a securities filing. The shortfall could push the retailer closer to filing for bankruptcy even as it pursues strategic alternatives, which it warned “may not be successful.” “The Company is undertaking a number of actions in order to improve its financial position and stabilize its results of operations including but not limited to, cost cutting,
Grupo Coppel, which operates one of Mexico’s largest department stores, Coppel , as well as a major banking network in the country, has launched Coppel Access — a mobile wallet designed to provide millions of unbanked and underbanked Mexican consumers in the U.S. with mobile financial services. Developed with Grupo Coppel’s U.S. affiliate, Appriza Pay, and financial solution provider Alviere , services include payments, physical and digital debit cards, free checking and remittances to Mexico.
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Schroders Capital’s UK Real Estate Fund (SCREF) has successfully completed a notable retail letting with Amazon Fresh, who have opened a store at One Ruskin Square in Croydon. The new Amazon Fresh store occupies one of the retail units at the scheme adjacent to East Croydon station and Boxpark, reinforcing Croydon’s growing reputation as a hotbed for the tech sector and Ruskin Square’s role as the gateway to the town.
The Fairtrade Foundation has been awarded ‘Superbrand’ status for 2022/2023 in recognition of the strength of the ethical movement’s brand and public perception in the UK.
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Oreo is known for coming up with a variety of different flavors and colors to keep its fans hooked. The newest intro will be an Oreo-stuffed Oreo that comes with more creme filling and ground-up Oreo cookies mixed in. The limited edition cookies will begin showing up in stores on Jan. 30.
Addie’s, a drive-up-only grocer, has opened its first concept store southwest of Boston, in Norwood, Mass. Its opening comes on the heels of the concept receiving $10.1 million in seed funding led by the Disruptive Innovation Fund, the venture capital arm of the Rose Park Advisors founded by the late Clay Christensen. (Christensen authored several high-profile business books, including “The Innovator’s Dilemma.
McDonald’s has begun testing lids in some cities that do not require straws. “These lids help optimize our packaging and eliminate the use of small plastics, just one example of the many solutions we’re reviewing as part of our ongoing global commitment to reduce waste,” a company spokesperson said in a statement.
The Bestway group this morning reported that it has taken a £193m stake in Sainsbury’s and might buy more shares in the supermarket. Bestway, which operates Costcutter, Best-one and Bargain Booze in the independent convenience sector, now has a 3.45% stake in Sainsbury’s. It has indicated that this is purely an investment and is not.
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Chipotle Mexican Grill yesterday said it plans to add 15,000 workers ahead of its busiest part of the year running from March through May. “We will continue bringing in new crew to support Chipotle’s aggressive growth plans,” said Scott Boatwright, Chipotle’s chief restaurant officer. Chipotle currently operates more than 3,000 restaurants in North America.
Many in the fashion industry have called skinny jeans DOA, but Levis Strauss & Co CEO Chip Bergh disagree. The brand’s 311 and 721 skinny jeans were its best sellers in the most recent quarter, for which the company posted sales and profits ahead of Wall Street’s expectations.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Sam’s Club plans to open 30 new locations over the next few years, the first new clubs since 2017. The new locations will measure about 20,000 square feet larger than existing clubs and feature amenities such as sushi islands, full-service floral areas and optical centers. Sam’s also plans to open five new supply chain fulfillment and distribution centers.
Bed Bath and Beyond (Union, N.J.) has defaulted on its debt and found it can’t repay some of its lenders, according to the embattled retailer’s latest filing with the Securities and Exchange Commission. “At this time, the company does not have sufficient resources to repay the amounts under the credit facilities and this will lead the company to consider all strategic alternatives, including restructuring its debt under the U.S.
Consumption of plant-based dairy and meat alternatives looks set to hit the mainstream in Ireland in 2023 as new research commissioned by Oatly, the world’s original and largest oat drink company, reveals one third of shoppers are buying more meat and dairy alternatives than they did three years ago.
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
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