Retail TouchPoints

MARCH 14, 2022

Bipartisan members of the House Judiciary Committee sent a letter to Attorney General Merrick Garland alerting the Department of Justice to potentially criminal conduct by Amazon and its senior executives. The letter states that Amazon engaged in a “pattern and practice” of misleading conduct reportedly designed to “influence, obstruct or impede” the committee’s 16-month investigation into competition in digital markets.

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Accounting Marketing ATS 304

Inside Retail

MARCH 14, 2022

Fashion retailer Cue is among the first brands to offer a new same-hour delivery service through a partnership between logistics platform Shippit and tech business Uber. Utilising the two business’ supply chain and logistics systems, fashion retailers around the country will soon be able to fulfil orders at a speed the industry hasn’t yet tapped into in Australia, bringing it up to par with customer expectations, according to Cue’s chief information officer Shane Lenton.

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Fashion Fulfillment Shipping Accounting 246

Retail TouchPoints

MARCH 14, 2022

On the NBC sitcom Superstore , set inside a fictional Midwest big-box store, the manager, Glenn, is portrayed as an eternal optimist who usually manages to get it wrong while trying to do right by his employees. He may get points for effort (and laughs from viewers at home), but in the real retail world, good intentions don’t keep employees fulfilled, engaged and connected to their work.

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Fulfillment Management Returns Customer Experience 276

Inside Retail

MARCH 14, 2022

Luxury eyewear brand Maui Jim has been acquired by Kering Eyewear. This acquisition is deemed as a ‘major milestone’ in the company’s broader expansion strategy, which seeks to reinforce the label as a major high-end brand. . “Our companies share similar values, along with a strong commitment to our people and our customers, leading to a remarkable strategic fit,” said Walter Hester, CEO of Maui Jim.

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Consumer Marketing Accessories Fashion 245

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Retail TouchPoints

MARCH 14, 2022

Just how much did the COVID-19 pandemic change people’s worldview? The short answer is a lot : 37% of consumers responding to the Culture Rising: 2022 Trends Report by Facebook IQ said the pandemic spurred them to reevaluate their purpose and priorities in life. Meta looked at some of the top trending hashtags and community behaviors across its platforms and uncovered ways for retailers to create meaningful interactions even as their expectations and attitudes are changing. “ People haven’

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Advertising Shopping Fashion Marketing 261

Inside Retail

MARCH 14, 2022

Athletic apparel retailer Lululemon Athletica has announced its first-ever footwear collection. The brand has introduced four new women’s styles: Chargefeel, Strongfeel and Restfeel, along with its first running shoe, Blissfeel. All will be available from March 22 in selected stores across North America, Mainland China and the UK. Lululemon CEO Calvin McDonald said footwear was the natural ‘next step’ for the company to expand and apply its history of innovation as a brand.

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Apparel Accessories Fashion 245

Inside Retail

MARCH 14, 2022

Employee burnout isn’t a new problem, but it has become a lot worse over the past few years, as Covid-19 has increased people’s stress levels and impacted their ability to recharge, and remote working has made it harder for managers to identify when team members need a break. A 2021 survey by Indeed revealed that more than half of workers feel burned out, and for more than two-thirds of them, the feeling has gotten worse throughout the pandemic, driving some to change jobs or leave the workforce

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ATS Management Promotions Marketing 147

Retail Focus

MARCH 14, 2022

A-COLD-WALL* has announced the launch of a second Seoul concept store-in-store this month. Following the opening of a bold and distinctly industrial space inside the world-renowned Hyundai COEX, the brand unveils yet another site in the Korean capital, this time located in the famed Lotte Department Store, Jamsil. A-COLD-WALL* embark on the next chapter of its developing relationship with fashion consultancy and importer Modern Works via a companion store-in-store, part of a series of dynamic br

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Department Stores Accessories Fashion Location 162

Inside Retail

MARCH 14, 2022

In a pilot scheme, the Victorian government has announced it will trial a sick leave for casual workers estimated to cost $245.6 million over a two year period. The Victorian Sick Pay Guarantee program will be initially funded by taxpayers which will then be picked up by a levy applied to the businesses. Casual workers in industries such as hospitality, food trade and food preparation enterprises, supermarkets, retail and sales, aged and disability care, cleaners and security guards are eligible

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Planning Supermarket ATS 130

Retail Focus

MARCH 14, 2022

In spite of the currently unstable supply chain climate within the UK and the continuing battle with covid and inflationary pressures, SDEA is pleased to report a vote of confidence from within the display industry. The latest SDEA survey reveals 66% of members experienced an increase in sales for the final six months of 2021 compared with the same period of 2020 – the average increase in sales being an encouraging 29%.

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Marketing ATS 147

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Inside Retail

MARCH 14, 2022

Inside Retail’s Top 50 People in E-Commerce is an annual ranking of the most impressive and inspiring leaders in Australia’s online retail industry. Our 2022 report features C-level executives with decades of leadership experience, alongside start-up founders and digital specialists with a wide range of skills, from marketing to logistics. You can download it here.

Marketing 130

Marketing Shopping Management ATS 130

Retail Focus

MARCH 14, 2022

Central Craigavon Limited, owners of the Rushmere Shopping Centre in Craigavon, Northern Ireland, have announced that terms have been agreed with Primark for a new anchor store. Occupying a sales area of 30,800 sq ft, work will commence on the new Primark store this summer and will open to customers later this year. Martin Walsh, Rushmere Centre Manager, commented; “Primark is a fantastic addition to Rushmere.

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Shopping Management ATS 147

Inside Retail

MARCH 14, 2022

The Autumn/Winter 2022 season has finally come to a close in Paris. After a few pandemic-stricken seasons, most designers returned in full force to the physical fashion week calendar. Celebrities from all over the world descended on the fashion capital, where micro skirts, boxing tape, and body armour emerged as key trends on the runway. Despite the typical grandiose of fashion week, the Russian-Ukrainian conflict was top of mind as Europe welcomed refugees fleeing the crisis.

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Fashion Boutique Accounting Returns 130

Retail Wire

MARCH 14, 2022

Stolichnya, which isn’t Russian, and the Russian Tea Room, also not Russian, are two companies that many Americans associate with Russia. These misperceptions have cost those companies sales as consumers personally boycott Russian goods or, in these cases, those that they mistakenly take for being Russian.

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Consumer 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

MARCH 14, 2022

Chinese e-commerce giant JD.com on Sunday said that its subsidiary JD Logistics has agreed to buy domestic courier Deppon Logistics. The target company is a Mainland Chinese trucking and warehousing operation which according to records from last year has 140 warehouses, 143 sorting centres and a payroll of 63,700. Under the deal, JD Logistics will acquire 99.99 per cent equity stake in Deppon Holdco for a total consideration of about 9 billion yuan (US$1.42 billion).

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Retail Wire

MARCH 14, 2022

China has closed factories in Shenzhen and Changchun as the number of new cases of COVID-19 has reached levels not experienced since the early months of 2020. Many of the factories affected supply electronic components to Apple.

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Inside Retail

MARCH 14, 2022

Californian plant-based brand Impossible Foods has launched its first two products in the retail channel in Australia and New Zealand. The brand launched Down Under last November, but initially supplied only foodservice channels. The two alt-beef products launched in about 800 Woolworths stores this week are burger patties and mince. Both contain heme, an ingredient that naturally occurs in animal meat, but which Impossible creates synthetically.

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Supermarket ATS 130

Retail Wire

MARCH 14, 2022

An analysis of direct-to-consumer brands by Big Technology finds that most are having difficulty growing sales as they deal with falling margins and, in some cases, business losses. “The supply chain is destroying a lot of these DTC brands,” said Eric Bandholz, founder of Beardbrand. “They’re so heavily dependent on China for their products, and shipping costs of bulk containers have gone up astronomically.”.

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Consumer Shipping 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

MARCH 14, 2022

You’ve invested time and money into training your front-line staff, but are you getting measurable value from your staff training programs? No? Well, let’s get that sorted. To get the most out of your training investment, it’s essential to know how your team is engaging with your training material because, as we all know, the better trained your team is, the more successful your business will be.

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Customer Experience Management ATS 130

Cisco Retail

MARCH 14, 2022

What is Randomized & Changing MAC (RCM). Historically wireless clients associate to the wireless network using the manufacturer assigned mac address that is associated with the wireless network interface card (NIC). This manufacturer-assigned mac address, which is globally unique, is also known as burn-in address (BIA). Use of this burn-in address everywhere raises the question of end-user privacy as the end-user can be tracked with WIFI’s mac address.

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Management Location 144

Retail Wire

MARCH 14, 2022

A decision to close a Kmart store in Avenel, NJ, means that only three stores will carry the once-proud retail chain’s banner. The company once operated around 2,400 stores and employed more than 350,000. That was before Eddie Lampert got hold of it and merged it with Sears.

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Cisco Retail

MARCH 14, 2022

This post is co-authored by Nipun Jain , Cisco Technical Marketing Engineer, IoT Business Unit. Take it to the limit! With this new DevNet sandbox you can get your hands on a real, IP67-rated, 5G router that’s fully modular and multi-access capable. It’s the Cisco Catalyst IR8140. You can deploy containerized applications leveraging its quad-core ARM CPU and even test the Wi-SUN and cellular interface!

Management 139

Management Marketing ATS 139

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

MARCH 14, 2022

Saks Off Fifth, Saks Fifth Avenue’s off-price business, is launching a new marketing campaign focused squarely on Gen Z. The campaign is the first in a major rebranding for the division. “These customers love to shop, they love deals, they stay on top of all the latest trends, they know the brands,” said Sara Griffin, senior vice president, marketing, Saks Off Fifth.

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Marketing Shopping 100

Cisco Retail

MARCH 14, 2022

Pi Day is here, folks — a day for mathematicians, scientists, and math lovers everywhere to celebrate the mathematical constant, ?. But even for those who lack the excitement for irrational numbers, the day serves up far more ways to celebrate than just sitting on the sidelines of a pi recitation contest. Actual sampling of a pi recitation contest: “Three-point-one-four-one-five-nine-two-six-five-three-five… eight-nine-seven… nine-three-two-three-eight-four-six…” .

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Management ATS 128

Retail Wire

MARCH 14, 2022

Nike has said it is suspending operations in Russia, but at least six independently operated Nike stores remain open in the country. Nike has a mix of company-operated locations as well as those run by partners in Russia.

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Location ATS 100

365 Retail

MARCH 14, 2022

Courier giant Hermes is to change its name and invest millions of pounds in pensions for its employees, the company has announced. The GMB union said it was a “breakthrough” deal which will give couriers proper retirement plans and the right to maternity and paternity leave. Hermes is to rebrand as Evri, with a new logo rolled out across the country.

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Planning 119

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Wire

MARCH 14, 2022

Russia’s unprovoked war on Ukraine has led to a backlash against companies from the aggressor nation. That includes Lukoil, a Russian energy giant, that supplies franchised gas stations in the U.S. Those stations have seen their sales plummet since Russia invaded Ukraine, and in Newark, NJ, the city council voted to have two of the company’s stations shut down.

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Retail Dive

MARCH 14, 2022

Convenience is everything when it comes to online purchases. And it's not about the math constant but about a constant in ecommerce that helps retailers get a bigger slice of the pie: conversions.

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Retail Wire

MARCH 14, 2022

Walgreens has installed screens on its cooler doors that display images of the products behind the door as well as product information, prices and paid advertisements. Many of the drugstore chain’s customers aren’t thrilled with the change and they are letting Walgreens know.

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Advertising 100

Retail Dive

MARCH 14, 2022

As companies halt shipments to Russia and shut down their e-commerce sites in the country, we're tracking what retailers are doing in response.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience