Inside Retail
DECEMBER 21, 2021
Australians are tipped to spend $4 billion on Boxing Day this year – a premium on last year’s expectations of $2.6 billion – according to predictions from Commonwealth Bank. The main driver of the excess spending, according to CBA executive general manager of everyday banking Kate Crous, are shoppers not wanting to pay full price after two years of pandemic has left them wanting to make their money go further.
Retail TouchPoints
DECEMBER 21, 2021
Throughout the 2010s, brick-and-mortar retailers worked hard to keep up with the evolving consumer landscape. Then COVID-19 arrived and accelerated the rate of change, challenging stores even more to keep up. With the worst of the pandemic mostly coming to an end, the changes are more pronounced than expected. Before, people came to the store, looked at and selected items, purchased them and left.
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Inside Retail
DECEMBER 21, 2021
Heartbroken by the disappearance of her cat, Filipino IT specialist and blogger Sophie* decided to use her Facebook Ads account to appeal to anyone in her local area who might have seen it. Just two days later her bank account had been emptied and Facebook was sending her a demand for further advertising it served after her debit card charge bounced and before her campaign was cancelled.
Retail TouchPoints
DECEMBER 21, 2021
Ahold Delhaize ’s online retailer operating in the Benelux countries, bol.com , has taken a majority stake in delivery company Cycloon. With its national network of bicycle couriers and postal delivery staff, Cycloon delivers mail and packages to thousands of customers throughout the Netherlands, employing 600 people with physical, mental or psychological barriers to participation in the labor market.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Retail Focus
DECEMBER 21, 2021
Barker and Stonehouse have teamed up with Fenwick to open its first in-store concept spaces in the Fenwick’s Newcastle and Bentalls Kingston department stores. The Newcastle concept store will span 10,000 square feet while the Bentalls space will be slightly smaller. Barker and Stonehouse managing director James Barker said: “This is a different way of trading for us, but then retail has changed markedly in the past five years, and particularly in the past two.
Retail TouchPoints
DECEMBER 21, 2021
Rite Aid is closing 63 stores as the retailer aims to “reduce costs, drive improved profitability and ensure that Rite Aid has a healthy foundation to grow from, with the right stores in the right locations,” according to a company statement. The retailer is coming off a modestly successful Q3 2022, with retail pharmacy segment revenues up 7.9% and same-store sales up 4.4% in in Q3 2021, but the company experienced an overall net loss of $36 million during the quarter.
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Retail Wire
DECEMBER 21, 2021
According to insiders, Nordstrom has hired the business consultancy AlixPartners to help consider a spin-off of the company’s off-price Nordstrom Rack chain. Management has recently expressed discontent with Rack’s performance and failure to recover from the pandemic downturn, pointing to a merchandising mix short on the number of top brands customers have grown to expect at Nordstrom.
Retail Focus
DECEMBER 21, 2021
Canadian fashion and lifestyle brand Frank and Oak expands its footprint in Asia with the opening of its first Experience Store in Shanghai, China on 1st December. Located at Tai Koo Li mall in downtown Shanghai, the new Frank and Oak Experience Store was designed by Montreal-born Sacha Silva, who has been pioneering sustainable design and construction in China for more than 20 years.
Inside Retail
DECEMBER 21, 2021
Global beauty company Deciem is spreading some Christmas cheer with a publication dedicated entirely to good news. Deciem commissioned Portland-based positive news media company, Good Good Good (GGG) to create a custom issue for the brand. “We wanted to bring some good news at the end of a year that has been hard for so many,” Nicola Kilner, Deciem CEO and co-founder, told Inside Retail.
Retail Wire
DECEMBER 21, 2021
Though minor in comparison to CVS Health’s recent decision to close 900 stores over three years, Rite Aid’s move to close 63 of its roughly 2500 locations is reflective of a broad pull-back in the drug store channel as more consumers do their shopping online and at big box chains. Rite Aid’s management says its decision is intended to “reduce costs, drive improved profitability and ensure that we have a healthy foundation to grow from.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Tokinomo
DECEMBER 21, 2021
Customers are demanding more from retailers and brands. The pandemic, the increase in online shopping, and the omnichannel options available showed customers that there is a better, more convenient way to shop. However, shoppers are not only looking for convenience, they are also looking for an entertaining and personalized shopping experience.
Retail Wire
DECEMBER 21, 2021
According to California’s complaint against Walmart, for the last six years, the retailer has been illegally disposing of such hazard materials as lithium batteries, pesticides and cleaning supplies at landfills in the state, a practice that can cause leaching into groundwater. “We have met with the state numerous times and walked them through our industry-leading hazardous waste compliance programs in an effort to avoid litigation.
Inside Retail
DECEMBER 21, 2021
Online used car marketplace Cars24 has closed a $560 million (US$400m) round – its third this year – to fuel the business’ expansion in Australia, the Middle East and Southeast Asia, as well as strengthen its foothold in India. The funding now sees Cars24 market value land at $4.6 billion, or US$3.3 billion, compared to the US$1 billion seen in September.
Retail Wire
DECEMBER 21, 2021
Preliminary data from Sensormatic Solutions puts retail store sales numbers on the last Saturday before Christmas 26.3 percent below the same day in 2019, just prior to the onset of the pandemic. Year-over-year, however, traffic rose over 19 percent, said the report. Super Saturday is generally expected to be the second biggest selling day of the year at retail after Black Friday.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Inside Retail
DECEMBER 21, 2021
After 10 years operating as an e-commerce fashion brand, Melbourne womenswear brand Steele has just revealed its flagship store, located within a 1900s heritage-listed home in the suburb of Hawthorn. Here, we chat with Steele founder Jessica Reid about the story and inspiration behind her brand and why despite the ever-changing retail landscape, it was the perfect time to finally invest in bricks-and-mortar.
Cisco Retail
DECEMBER 21, 2021
What do you want to learn at Cisco Developer Days? The next global Cisco Developer Days is set to take place May 10-12, 2022 (save that date!). We’re planning a hybrid event – in person in Stockholm, Sweden and virtual – and planning for the event is already in full swing. This time we want you to not only show up but to bring some of your own secret souses.
Retail Wire
DECEMBER 21, 2021
With help from Ray Ehscheid of the Retail Design Institute, the National Retail Federation released a list of New York City stores that offer “a chance to peek into the future as it’s being created in one of the world’s great retail centers.” The ten: Tiffany Next Door; Vacheron Constantin Boutique; Manolo Blahnik New York City; Montblanc New York; Google Store, Chelsea; Harry Potter New York; Brunello Cuccinella; Casa Loewe; Christofle; and Lego’s new flagship in Rockefeller C
Nvidia
DECEMBER 21, 2021
Yenifer Macias. It was memories of playing Pac-Man and Super Mario Bros while growing up in Colombia’s sprawling capital of Bogotá that inspired Yenifer Macias’s award-winning submission for the #CreateYourRetroverse contest, featured above. The contest asked NVIDIA Omniverse users to share scenes that visualize where their love for graphics began.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail Wire
DECEMBER 21, 2021
What supply chain issues? Nike’s second quarter, ending Nov. 30, beat Wall Street estimates, despite trepidation over logistical bottlenecks that have tempered analyst forecasts in recent months. Nike’s earnings came in at 83 cents per share vs. the anticipated 63 cents, and revenue hit $11.36, edging the $11.25 billion predicted. The brand’s North American sales jumped 12 percent, the biggest increase of all the company’s territories worldwide.
Nvidia
DECEMBER 21, 2021
It could only happen in NVIDIA Omniverse — the company’s virtual world simulation and collaboration platform for 3D workflows. And it happened during an interview with a virtual toy model of NVIDIA’s CEO, Jensen Huang. “What are the greatest …” one of Toy Jensen’s creators asked, stumbling, then stopping before completing his scripted question. Unfazed, the tiny Toy Jensen paused for a moment, considering the answer carefully.
Retail Wire
DECEMBER 21, 2021
TikTok Kitchens, a joint venture with Virtual Dining Concepts (VDC), will rely initially on a network of about 300 kitchens to deliver meals inspired by trendy recipes made popular on the social platform. The companies hope to be up and running in 1000 locations by the end of next year, making use of both traditional restaurant kitchens and ghost kitchens.
Talking Retail
DECEMBER 21, 2021
Mondel?z International is set to launch an on-pack competition across its Cadbury hot chocolate portfolio. Kicking off from January 2022, the “Make it Yours” competition will run across Cadbury Drinking Chocolate 500g and Cadbury Instant Hot Chocolate 400g packs for three months. Shoppers can enter their details on makeityours.cadbury.co.uk for the chance to win their.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Retail Dive
DECEMBER 21, 2021
Those factories are now operational and Nike has returned to 80% of its weekly production volume pre-closure, executives said.
VMS
DECEMBER 21, 2021
The subject of Covid and its seemingly endless variants and resulting changes to protocols elicits groans, eye-rolls and sighs of exhaustion. The pandemic has changed our lives, our habits, our ways of existence and our ways of thinking. We have gained, and we have lost. How we live and do business may never be the same. When Covid was declared a global pandemic in March 2020, many projects – in all industries across the world – were paused or postponed.
365 Retail
DECEMBER 21, 2021
It’s no secret that the retail industry experienced incredible disruption over the past year. The COVID-19 pandemic highlighted many areas where retailers needed to change. Ongoing lockdowns, high-street closures and reduced footfall meant that many retail giants struggled. But, at the same time, others thrived. . Now, as we move into a post-pandemic environment, what will 2022 bring for retailers?
Talking Retail
DECEMBER 21, 2021
Red Bull is launching a sugar-free price-marked multi-pack exclusively for symbol and independent convenience stores. The packs are rolling out this month and retail at £4.69 per pack from Booker, Premier, Family Shopper and independent stores. The launch is designed to “meet demand for sugar-free soft drink options”, as shoppers are “actively seeking a healthier.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Retail Dive
DECEMBER 21, 2021
Bloomberg reported the move, which would shatter the ecosystem the retailer has forged. But one expert says the off-price business may have to go.
VMS
DECEMBER 21, 2021
Drug store chain Rite Aid (Camp Hill, Pa.) will close another 63 stores to save close to $25 million per year, reports CNN. The company has not shared the locations of the stores, but said the closures will help “reduce costs, drive improved profitability and ensure that we have a healthy foundation to grow from.” Rite Aid operates about 2500 stores across 19 states.
Cisco Retail
DECEMBER 21, 2021
In collaboration with Paula Ruttle. Christmas morning was always a wonderful experience – brightly wrapped gifts, mum in pyjamas, smiling as she cupped her cuppa, the dog wagging her tail excitedly. Sometimes there was snow, sometimes rain, sometimes it was windy and grey. But there was always the warmth of being home with loved ones – siblings, pets, parents, aunts and uncles, nans and grandads, friends and neighbours.
Retail Dive
DECEMBER 21, 2021
The SPF-focused beauty brand will use the investment to help it launch new products, educate consumers and expand internationally.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
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