Retail TouchPoints

JUNE 1, 2023

Ebay has expanded its Authenticity Guarantee to streetwear to help ensure all new and pre-owned items sold for $200 or more can be verified for authenticity. This adds a sixth category to Ebay’s authentication service , which also includes sneakers, watches, jewelry, handbags and trading cards. All eligible streetwear bought and sold in the U.S. will be vetted and verified by Ebay’s professionally trained authenticators, using a combination of physical inspection and technical equipment in

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Jewelry Apparel Promotions Fashion 275

Inside Retail

JUNE 1, 2023

Customers are becoming increasingly irritated by what they perceive to be aggressive sales approaches in digital marketing communications. According to a report from Customology, dubbed The Unspoken Customer, many consumers do not trust brands or their communications, therefore overly enthusiastic customer campaigns could be detrimental to businesses.

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Advertising Consumer Marketing ATS 264

Retail TouchPoints

JUNE 1, 2023

Nike , which announced senior leadership changes designed to drive growth and increase integration in May , has made another C-level change. Jared Carver will become the new CEO of Converse , effective June 1, and will report to Nike CEO and President John Donahoe. Carver succeeds Scott Uzzell, who will become VP/GM North America for Nike. Carver has been with the Converse brand for nearly a decade, most recently as VP/GM for Converse’s North America business, where he unlocked strong growth in

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Promotions ATS 256

Inside Retail

JUNE 1, 2023

Children’s goods retailer Toys ‘R’ Us has partnered with British retailer WHSmith to open nine high-street stores across the country. The partnership – led by the Australian-listed Toys ‘R’ Us company – follows last year’s launch of Toys’R’ Us UK e-commerce website which sells a broad assortment of toys and products. The new stores will feature dedicated sections by age, interest and category with interactive experiences along with a key range of products and activi

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Planning Shopping ATS 263

Speaker: Jennifer Wright and Nick Barron

Navigating the complexities of e-commerce requires more than just the right technology - It demands a holistic strategy that aligns platform capabilities with customer- centric design and marketing. This webinar will provide a roadmap for building a robust e-commerce strategy, guiding you through key decisions from platform selection to creating user experiences that convert, and leverage digital marketing to reach and retail customers.

Marketing

Retail TouchPoints

JUNE 1, 2023

Dollar General shareholders reportedly voted to pass a resolution that calls for the creation of an independent audit into worker safety, according to CNBC. The proposal, which was filed by Domini Impact Investments , asked the Dollar General board to commission an audit looking into the retailer’s worker safety policies and practices. The proposal recommended that the audit include evaluation of practices that could contribute to an unsafe or violent environment, such as staffing capacity.

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Planning Marketing ATS 255

Inside Retail

JUNE 1, 2023

Retail groups have warned of job cuts in the wake of today’s increase in the minimum wage – the size of which has been described by one industry body as “out of touch” The Fair Work Commission (FWC) has boosted the national minimum wage by 5.75 per cent from July 1, coupled with a scheduled 0.5 per cent boost in superannuation guarantee.

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Supermarket Consumer ATS 262

Inside Retail

JUNE 1, 2023

Victoria’s Secret has opened its first Queensland store at the Pacific Fair shopping centre on the Gold Coast. The new store, which joins more than 1350 Victoria’s Secret locations worldwide, offers beauty products including modern, fashion-inspired collections, fine fragrances, body care and loungewear. The design reflects the brand’s new Store of the Future retail strategy.

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Retail Wire

JUNE 1, 2023

Walmart has used artificial intelligence technology to find patterns and make sense of the trillions of pieces of data it generates every year. “There’s scale, and then there’s Walmart scale,” said Rob Duhart, Walmart’s deputy chief information security officer.

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ATS 237

Inside Retail

JUNE 1, 2023

Victoria’s Secret has opened its first Queensland store at the Pacific Fair shopping centre on the Gold Coast. The new store, which joins more than 1350 Victoria’s Secret locations worldwide, offers beauty products including modern, fashion-inspired collections, fine fragrances, body care and loungewear. The design reflects the brand’s new Store of the Future retail strategy.

Fashion 242

Fashion Location Planning Shopping 242

Retail TouchPoints

JUNE 1, 2023

Sensormatic Solutions ’ TrueVUE Cloud was designed to help global retail enterprises reach and maintain inventory accuracy and fulfillment for customers across all channels. The software assists retailers’ understanding of where merchandise is, how it’s moving and how shoppers are interacting with it, and Sensormatic has recently added new enhancements with the goal of addressing modern needs.

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Fulfillment Planning Management 242

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With over 9 million sellers on Amazon, online marketplaces are more crowded than ever. Whether you’re looking to fine-tune prices in real-time or align strategies across channels, this guide provides the tools to understand how to maximize sales and secure a lasting competitive edge. Download now to transform your pricing strategy and drive holiday success.

Inside Retail

JUNE 1, 2023

Growing consumer expectations of free delivery and free returns are placing pressure on retailers who on one hand recognise customer demand, but on the other are trying to reduce their operating costs. Sophia Pope is the sales and customer success leader for Shipstation, a leading web-based order management and shipping software designed to help retailers efficiently process, fulfil and ship their e-commerce orders.

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Returns Shipping Promotions Fulfillment 234

Retail TouchPoints

JUNE 1, 2023

Walmart is raising salaries for approximately 3,700 pharmacists and more than 4,000 opticians as part of its effort to become an employer of choice for its growing Health & Wellness business. The retailer also is launching an Optician Development Program to help vision associates gain more career opportunities as part of the initiative. Walmart’s average salary for its pharmacists now tops $140,000 annually, not including bonuses and incentives.

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Store Operations 241

Retail Wire

JUNE 1, 2023

Chick-fil-A, long a darling of conservative political and religious groups, is now the target of boycott calls by right-wingers who disapprove of the company having a department dedicated to diversity, equity and inclusion.

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Inside Retail

JUNE 1, 2023

Since the industry-altering impact of the Covid-19 pandemic, retailers have been working to empower their e-commerce offer and connect it more thoroughly to the in-store experience. Research from Data.ai found that consumers are, on average, spending four to five hours per day in apps. However, according to omnichannel tech firm New Store, only 33 per cent of retail businesses operate their own mobile app.

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Accounting Shopping Consumer Accessories 147

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

Finance

Retail Wire

JUNE 1, 2023

Amazon.com has agreed to pay more than $30 million to settle two federal lawsuits that claim the company’s Alexa voice assistant and Ring doorbell violated users’ rights to privacy. The Federal Trade Commission brought the suit against Amazon.

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Inside Retail

JUNE 1, 2023

Growing consumer expectations of free delivery and free returns are placing pressure on retailers who on one hand recognise customer demand, but on the other are trying to reduce their operating costs. Sophia Pope is the sales and customer success leader for ShipStation, a leading web-based order management and shipping software designed to help retailers efficiently process, fulfil and ship their e-commerce orders.

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Returns Shipping Promotions Fulfillment 130

Retail Dive

JUNE 1, 2023

The brand recently stopped selling via the department store and its off-price stores and discovered the alleged fakes this year, per court documents.

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Department Stores ATS 139

Inside Retail

JUNE 1, 2023

While all of its porcelain homewares are made in its studio in Sydney, hit ceramics brand Mud Australia has taken the world by storm, with 10 stores globally. Founded in 1994, the climate-neutral business is renowned for its craftsmanship , timeless design aesthetic, and products that are built and designed to last. Here, we chat with Mud Australia’s founder, designer and CEO Shelley Simpson about work-life balance, why the business has invested in the Headspace app, monthly massages on-site and

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Outdoor Finance Management Promotions 130

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In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

Shopping

Retail Wire

JUNE 1, 2023

Advance Auto Parts has lowered its full-year profit guidance as high raw material, labor and freight costs continue to pressure margins. The chain now expects to post earnings per share between $6 and $6.50, down from $10.20 to $11.20 in its previous guidance.

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Inside Retail

JUNE 1, 2023

Let’s face it, things have been tough for a lot of people for some time now. The complexities and demands created by the Covid-19 pandemic are far from over and the economic climate has many people doing it tough. While it’s unsurprising that many people and leaders are feeling the strain, the simple truth is how we choose to respond to adversity has the biggest influence on our resilience and the likelihood of success.

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Management Consumer Marketing ATS 130

Retail Wire

JUNE 1, 2023

Americans who do not identify as lesbian, gay, bisexual, transgender or queer support companies whose employment practices, advertising and sponsorships support the LGBTQ community, according to a survey of more than 2,500 adults surveyed as part of GLAAD’s annual “Accelerating Acceptance study.

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Advertising 100

Inside Retail

JUNE 1, 2023

New Converse CEO named Nike has announced the appointment of Jared Carver as the new president and CEO of Converse. The move is part of a larger leadership shuffle within the company. Carver, who has been with Converse for over 12 years, will succeed Scott Uzzell, who will transition internally to Nike, as the VP/GM of North America. In his new position, Carver will report to Nike president and CEO, John Donahoe.

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Fashion Management Consumer ATS 130

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

Shopping

Retail Wire

JUNE 1, 2023

Macy’s has reduced its full-year forecast after the department store operator saw consumers curtail spending in the spring. The retailer said it expects to mark down more merchandise in the future and is also cutting orders to avoid carrying excess inventory.

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Department Stores Store Operations Consumer 100

Cisco Retail

JUNE 1, 2023

Most of us access multiple applications and data every day in our personal lives: from online shopping, to making banking transactions, and accessing health services virtually.

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Shopping 98

Retail Wire

JUNE 1, 2023

Walmart yesterday said it was increasing wages paid to its 7,700 pharmacists and opticians. Pharmacists will now make an average of more than $140,000 a year. Opticians will now earn more than $22.50 an hour.

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Cisco Retail

JUNE 1, 2023

Cybersecurity professionals come from all walks of life – from every imaginable industry – with vastly different backgrounds and experiences, and yet, they share a few common traits.

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Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!

Management

Retail Wire

JUNE 1, 2023

Retailers and lawmakers have to develop new approaches if they are serious about taking a bite out of organized retail crime rings.

Consumer 100

Consumer 100

Miller Zell

JUNE 1, 2023

Miller Zell is rooted in developing great retail environments. But as we’ve grown over the past 60 years, we’ve recognized that all public spaces operate as brands that generate customer experiences — both good and bad.

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Customer Experience 98

Retail Dive

JUNE 1, 2023

The department store has fared worse this year than it expected, and is bracing for customers to continue to pull back in coming months.

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Department Stores 113

Cisco Retail

JUNE 1, 2023

As with all 17 UN Sustainable Development Goals adopted in 2015, number 5— Achieve gender equality and empower all women and girls —is an objectively fair aspiration.

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