Retail TouchPoints

APRIL 30, 2021

PDI , a global provider of enterprise management software for the convenience and fuel industries, has purchased the GasBuddy mobile app, which drivers use to find and share real-time fuel prices. The app has 5 million active mobile users, representing billions of fuel gallons and hundreds of millions of dollars of convenience retail spend. The solution provider plans to expand the app’s current offerings to help c-stores attract new customers by receiving offers funded by CPG companies and stre

Promotions 279

Promotions Planning Consumer Management 279

Retail Focus

APRIL 30, 2021

TBC Bank has unveiled their new TBC Concept flagship at 7 Marjanishvili, Georgia. British design agency Sheridan&Co worked with TBC Bank to deliver a multi-use space that provides flexible working environments, remarkable hospitality and educational experiences, whilst also facilitating a stage for the rich cultural scene across Georgia. Spanning over 4 floors and 2400 sq.m. 11 zones are sectioned according to their different functions: exhibitions and presentation halls, library, café, co-

Shopping 268

Shopping ATS 268

Retail TouchPoints

APRIL 30, 2021

Amazon topped both its own and experts’ Q1 2021 expectations, with 44% year-over-year sales growth and $108.5 billion in total sales. The retailer expects its momentum to carry over into Q2 2021, with sales hitting anywhere from $110 billion to $116 billion. The wide range is due to uncertainty regarding how consumers will shop post-pandemic — potentially impacting the performance of Prime Day 2021, which has returned to a Q2 date.

Returns 264

Returns Shipping Fulfillment Management 264

Retail Focus

APRIL 30, 2021

Retail sales incentive programs are an excellent way for retailers to reward their most valuable assets—their employees—by showing tangible gratitude. There has been a lot of talk lately about how customer service and retail jobs are on the decline. And while that may be true, it doesn’t mean retailers can’t do anything to show their appreciation for the hard work done by their most valuable assets: the store’s sales associates.

Management 264

Management Shopping ATS 264

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

APRIL 30, 2021

Candy brand M&M’S from Mars Wrigleyis opening its newest store — designed as a brand experience — on May 1 at Mall of America in Bloomington, Minn. The new store features immersive experiences that allow shoppers to leave with both memories and digital downloads to share with friends and family. Spanning more than 24,000 square feet , M&M’S Mall of America pays homage to Minnesota culture with region-specific décor that distinguishes this location, while fully immersing guests in an inte

ATS 264

ATS Location 264

Retail Focus

APRIL 30, 2021

The St David’s Partnership, owners of St David’s Cardiff, has announced the opening of a new 870 sq ft store for Breitling , the Swiss luxury technical watch brand, its first stand-alone boutique in Wales. . The Watches of Switzerland Group have launched the new Breitling store, opposite L’Occitane and Kiehls on the Hayes Arcade, in-line with the re-opening of non-essential retail in Wales.

Boutique 163

Boutique ATS 163

Retail Wire

APRIL 30, 2021

A boom in swimming pool installations and a plant fire in Louisiana have contributed to a nationwide shortage of chlorine. Swimming pool owners are finding that the price of chlorine tablets has more than doubled since last year.

165

165

Retail TouchPoints

APRIL 30, 2021

The Coast Guard Exchange (CGX) — a network of general stores exclusively serving Coast Guard service members and their families — has partnered with the online product sourcing platform RangeMe to streamline the discovery process and bring more high-quality products to shelves. With 64 locations across the U.S. — including some in remote areas — and an ecommerce site, a supply of first-rate packaged goods is essential to meeting the needs of CGX’s unique customer base.

Location 194

Location 194

Retail Wire

APRIL 30, 2021

The North Dakota Retail Association and the North Dakota Petroleum Marketers Association has sued the Federal Reserve claiming that it has failed to set fees proportional to the costs incurred by merchants for fees charged by banks to process debit card transactions as mandated by the Durbin Amendment. “For a decade, the board has failed to properly follow Congress’s instructions to ensure that debit card processing fees are reasonable and proportional to the costs of debit card transactions,” a

Merchant Services 130

Merchant Services Consumer Marketing 130

Retail TouchPoints

APRIL 30, 2021

7-Eleven has opened its newest Evolution Store concept in Manassas, Va., marking the first location to offer two restaurant options. The c-store retailer continues to expand in the quick-serve restaurant (QSR) arena, including this latest location that includes a Raise the Roost Chicken and Biscuits restaurant and Parlor Pizza. The two on-site restaurants offer made-to-order and grab-and-go options and are located side by side inside the store, with separate ordering counters as well as shared i

Outdoor 165

Outdoor Location Planning 165

Advertisement

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Wire

APRIL 30, 2021

Mike Mohan is stepping own as president and COO of Best Buy after 17 years with the consumer electronics chain. The retailer is not planning to replace him and will instead spread his duties across members of its executive group. It is not clear what Mr. Mohan, who was considered a prospect for the CEO job when Hubert Jay stepped down in 2019, will do next.

Planning 130

Planning Consumer 130

Nvidia

APRIL 30, 2021

You may have used AI in your smartphone or smart speaker, but have you seen how it comes alive in an artist’s brush stroke, how it animates artificial limbs or assists astronauts in Earth’s orbit? The latest video in the “I Am AI” series — the annual scene setter for the keynote at NVIDIA’s GTC — invites viewers on a journey through more than a dozen ways this new and powerful form of computing is expanding horizons.

Shipping 128

Shipping ATS 128

Talking Retail

APRIL 30, 2021

Coca-Cola is set to launch two on-pack competitions as part of its sponsorship of UEFA Euro 2020, in a move designed to “engage consumers whilst on-the-go and at home whilst enjoying football at home with family and friends”. The “Scan. Enter. Win.” competition will run from 25 May across bottles of Coca-Cola Original Taste and. This story continues at Coca-Cola supports UEFA Euro 2020 sponsorship with consumer competitions.

Consumer 124

Consumer ATS 124

Retail Wire

APRIL 30, 2021

Wing, a subsidiary of Alphabet, is testing commercial drone deliveries in Christiansburg, VA, including working with a local Girl Scout troop on its yearly cookie sales drive. “I’m excited that I get to be a part of history,” said Gracie Walker, a member of Virginia Skyline Troop 224. “People are going to realize and be, like, ‘Hey, this is better for the environment and I can just walk outside in my pajamas and get cookies.’”.

100

100

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Talking Retail

APRIL 30, 2021

Nomadic Dairy is launching an out-of-home advertising campaign across tube and train stations across London. The “Yogurt Made Good To Go” campaign will kick-off from 3 May and run for two weeks, focusing on Nomadic’s best-selling Yogurt & Oat Clusters on-the-go range, with POS support in Spar and other independent convenience stores. The brand said.

Advertising 111

Advertising ATS 111

Retail Wire

APRIL 30, 2021

The Food and Drug Administration has announced that it will ban the production of menthol cigarettes and cigars. The products, which are favored by younger consumers and minorities, include such brands as Newport and Kool. “We believe these actions will launch us on a trajectory toward ending tobacco-related disease and death in the U.S.,” said Dr. Janet Woodcock, the F.D.A.’s acting commissioner.

Consumer 100

Consumer 100

Mulesoft

APRIL 30, 2021

Emerging tech is messy and AI, in particular, is perhaps the messiest. In 2018, Gartner projected that by 2022, 85% of AI projects would deliver erroneous outcomes. The following year, Forbes suggested that 87% of AI implementations across all industries would fail to reach production, staying forever locked away in the figurative basement of the […].

111

111

Retail Wire

APRIL 30, 2021

America is running low on its supply of chickens. The popularity of fried chickens sandwiches sold by fast food chains has created a significant increase in demand and processors have had difficulty finding the number of workers needed to fill the need. Chicken, which was already the most popular meat in the U.S. before the pandemic, has only seen sales increase since, with more Americans picking up sandwiches from local fast food locations or having the items delivered to their homes.

Location 100

Location 100

Advertisement

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Times

APRIL 30, 2021

Giant Bicycles, one of the world’s top bicycle manufacturers, has introduced new technology into its UK operations to help it work better with its hundreds of retail partners across the country.

105

105

Retail Wire

APRIL 30, 2021

Lowe’s is looking to fill as many as 50,000 full- and part-time positions as it gears up for its heavy spring selling season. The retailer is conducting on-site interviews at stores around the country on May 4 with plans to make job offers on the spot. The home improvement retailer, which has seen its business grow since the novel coronavirus pandemic hit the U.S., hired 50,000 seasonal workers earlier this year and converted 90,000 others to full-time positions last year.

Planning 100

Planning ATS 100

Retail Dive

APRIL 30, 2021

The e-commerce giant said that Prime Day will be early this year, taking place at some point in the current quarter.

ATS 131

ATS 131

Retail Wire

APRIL 30, 2021

Amazon.com posted a 44 percent year-over-year increase in revenues during the first quarter and earnings of $15.79 per share, well over the $9.54 consensus among analysts. The retail and technology giant also confirmed that its annual Prime Day sales event is being moved to June this year. “In many areas, July is vacation month, so it might be better for customers, sellers and vendors to experiment with a different time period,” said CFO Brian Olsavsky. “We believe that it might be b

100

100

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Dive

APRIL 30, 2021

After 17 change-packed years at the electronics retailer, Mike Mohan is leaving the company and won't be replaced.

ATS 128

ATS 128

Talking Retail

APRIL 30, 2021

Mars Wrigley is launching a TV campaign for its Extra chewing gum brand. The “Get Your Ding Back” advert will air today (30 April) and run for a two-month period. Mars said the advert will encourage people to get their “ding” back again after staying at home and aims to keep gum “top of mind”. This story continues at Mars Wrigley TV advert celebrates chewing gum category.

ATS 101

ATS 101

Retail Dive

APRIL 30, 2021

A week after signing DeVonta Smith to front its VRST line, the retailer brought on celebrity dance couple Stephen "tWitch" and Allison Boss for its DSG brand.

101

101

Retail Times

APRIL 30, 2021

The Electric Highway – the world’s first nationwide electric vehicle (EV) charging network – has today opened the UK’s largest high powered electric vehicle charging station on the UK motorway network, at Moto’s new Rugby Services. The development, featuring 24 chargers with up to 350kW of power, is part of a wider rollout to cater for the mass market transition to electric vehicles.

ATS 98

ATS Marketing 98

Advertisement

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Dive

APRIL 30, 2021

Scott Roe, who recently left VF Corp after 25 years, will take the post as the luxury conglomerate continues to firm up its C-suite.

113

113

Retail Times

APRIL 30, 2021

Following the release of The White Company figures for FY2019/20; Georgina Sreeves, retail analyst at GlobalData, a leading data and analytics company, offers her view: “The White Company is a clear beneficiary of heightened demand for home products amid the pandemic as sales in its FY2019/20 rose 4% (on a comparable 52-week basis) to £226.3m. The retailer has much to be smug about as operating profit grew on FY2018/19 (which was a 70-week year) despite disruption caused by COVID-19.

ATS 98

ATS 98

Retail Dive

APRIL 30, 2021

The collaboration with the hot sauce brand packs some heat into the popular snack.

135

135

Retail Times

APRIL 30, 2021

A panel of industry experts is coming together to discuss what drinks brands can do to reduce their CO2 footprint in an effort to combat the climate emergency.

102

102

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience