Wed.May 04, 2022

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Stop interrupting, start inspiring: 3 social commerce trends on the rise

Inside Retail

When Covid hit and physical stores closed, many retailers were left floundering, trying to work out how to maintain their relationships with customers and remain relevant in their hearts and minds. Enter the acceleration of social commerce. “The role of social media is changing. It is now both the megaphone and the marketplace for brands. It is the new search, the new storefront and the new helpdesk,” observes Etienne Mérineau, senior director of marketing at Hootsuite.

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How Acoustic Solutions Can Enhance In-Person Shopping Experiences

Retail TouchPoints

It’s no secret that in-person shopping is a multi-sensory experience. How a retail space makes someone feel in terms of comfortability has a surprising effect on how much they will likely spend. While most know that it’s important to make a store visually appealing, including proper lighting and designing an interior layout that’s easy to navigate, many often forget the other senses that play a key role in the overall shopping experience — like sound.

Shopping 304
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How to Market to Millennials and Gen Z Shoppers

Tokinomo

Millennials have been shopping in stores for many years and they have shaped the way retailers market their products. Now, Gen Z shoppers are starting to make their own money and they want to spend it in style!

Marketing 246
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Macy’s to Expand Reebok Apparel Offerings Through ABG Partnership

Retail TouchPoints

Macy’s will be bringing more Reebok apparel to its customers beginning in 2023 through a partnership with brand development firm Authentic Brands Group. This expansion will see Macy’s will expand its assortment of Reebok men’s, women’s and children’s sportswear and activewear in stores, on macys.com and within the Macy’s app. While the Reebok Design Group will serve as the design and development source for products, through the partnership Macy’s also will develop exclusive product offerings.

Apparel 304
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A Roadmap For Modernization: How To Break Free From Your Monolith Before July 31, 2026

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Lotte Duty Free opens Sydney CBD boutique

Inside Retail

South Korea’s Lotte Duty Free is ramping up its Asia Pacific expansion with the launch of a three-level boutique in the heart of downtown Sydney. Located on the corner of Sydney’s Pitt and Market Streets, and spanning 3000sqm, the store features interiors designed by architecture firm Bates Smart, featuring a fresh and contemporary style yet integrating the latest technology to enhance the customer shopping experience. .

Boutique 246
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Starbucks’ Employee Investments Reach $1 Billion as Company Warns That Unionized Stores May Not Benefit

Retail TouchPoints

Starbucks will invest more in its associates and stores to increase pay, modernize training and collaboration and advance store innovation. The retailer has now invested nearly $1 billion in these operations during 2022 alone as it seeks to counter a growing push for unionization. Starbucks already had committed to setting its starting pay to $15 per hour beginning Aug. 1, 2022, which will bring the retailer’s average national pay to $17 per hour.

Planning 290

More Trending

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Purple Names Supply Chain Veteran as COO

Retail TouchPoints

Purple has appointed supply chain veteran Eric Haynor as its COO, effective June 6, 2022. In this role, Haynor will guide future growth with efficient supply chain management and manufacturing as Purple fortifies its business through direct-to-consumer online channels, traditional retail partners, third-party online retailers and owned retail showrooms.

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Cisco DNA Center Template Labs – Dynamic Automation, Part 8

Cisco Retail

Overview. In this episode of our ongoing DNA Center Automation Series , our focus is on using multiple dynamic approaches to automating the network. We have previously, in the series, concentrated our efforts on specific concepts concerning automation. Still, in this Self-Paced Standalone Lab, we will start to combine various ideas to give you a more in-depth look at what is possible through automation provided by DNA Center.

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How Transparency and Traceability can Drive Sustainable Fashion

Retail TouchPoints

We see a clear trend in the U.S. and Europe — conscious consumers are demanding to know how retailers produced their clothes, if the materials used were recycled or organic, and if the workers were paid fair wages with good working conditions. Two-thirds of consumers say they now consider sustainability when making a purchase, making sustainability key to competitiveness.

Fashion 272
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Cisco StarOS Forensic Guide Published

Cisco Retail

Cisco is pleased to announce a new addition to the Forensic Investigation Procedures for First Responders series of documents that will help customers and partners triage Cisco products that are suspected of being tampered with or compromised. These guides provide step-by-step instructions for first responders that can be used to assess platform integrity and collect information that can be used for forensic analysis.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Walgreens Fortifies C-Suite With Walmart and Calvin Klein Execs, Debuts Chief Product Officer Role

Retail TouchPoints

Walgreens has made three new executive appointments, including its newly created role of Chief Product Officer. Former Calvin Klein executive Linh Peters has been named SVP and Chief Marketing Officer; Luke Rauch rejoins the Walgreens team, after a stint at parent company Walgreens Boots Alliance , as SVP and Chief Merchandising Officer; and former Walmart executive Bala Visalatha will take on the new role of SVP and Chief Product Officer.

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What is Cyber Insurance and Does Your Small Business Need It?

Small Biz Trends

Recent numbers tell the story of data breaches and SMBs. The Allianz Risk Barometer says global businesses are more worried about cyber risks than even the pandemic. So what does an enterprise do? How do they protect their hard-earned assets from a cyber attack? Or a data breach that costs? Here are some more small business data breach statistics to consider.

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Saks Spotlights Mental Health With Products, Partnerships and Window Displays

Retail TouchPoints

Saks is marking Mental Health Awareness Month with multiple initiatives in May, including the sale of positive affirmation decals, a virtual event on its Saks Live digital platform and a special window installation at the Saks NYC flagship store. Additionally, the Saks Fifth Avenue Foundation has launched an open grant application for nonprofit organizations seeking funding for mental health programs.

Fashion 264
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An Important EIDL Deadline Is Looming for Small Business Owners

Small Biz Trends

It’s too late to apply for a new Covid 19 EIDL loan. But if you’d like to increase the amount of an existing loan, or request consideration, you better hurry. The deadline is May 6. EIDL Loan Deadline Approaching. How much money a small business can borrow with an EIDL loan varies. The Small Business Administration will review your paperwork to make the determination.

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5 Tips for a Winning Category Management Strategy in 2025

Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.

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CAMP L.A. Flagship Uses Design ‘Magic’ and Brand Partnerships to Deliver Sensory Shopping Experience

Retail TouchPoints

Upon entering the 7,000-square-foot CAMP flagship at Westfield Century City in Los Angeles — the brand’s first West Coast location — visitors encounter a vintage green convertible International Harvester Scout II off-road vehicle featuring “CAMP” license plates that sets the tone for an adventurous in-store journey. Kids (and adults) can travel to a sleep-away camp that includes a Barbie-branded disco cabin, a Mess Hall where they can make an artistic mess with paints and other art supplies, and

Shopping 231
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Take a Bitcoin Course Before You Start Investing

Small Biz Trends

Thirteen years after the introduction of cryptocurrency, there are now more than 2,000 cryptocurrencies in circulation. Together with that concept was introduced the first cryptocurrency, Bitcoin. Bitcoin has seen its value rise by a minimum of more than 100% per annum. It’s been the leader of its kind since its inception. There are many offerings online for Bitcoin so you can learn how this digital financing tool works as well as how you can use it for your small business and personal lif

Finance 131
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CAMP L.A. Flagship Uses Design ‘Magic’ and Brand Partnerships to Deliver Sensory Shopping Experience

Retail TouchPoints

Upon entering the 7,000-square-foot CAMP flagship at Westfield Century City in Los Angeles — the brand’s first West Coast location — visitors encounter a vintage green convertible International Harvester Scout II off-road vehicle featuring “CAMP” license plates that sets the tone for an adventurous in-store journey. Kids (and adults) can travel to a sleep-away camp that includes a Barbie-branded disco cabin, a Mess Hall where they can make an artistic mess with paints and other art supplies, and

Shopping 147
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Strandbags goes hell for leather with new style-focused brand Evity

Inside Retail

Throughout the Covid-19 pandemic, many travel and luggage brands found themselves in a tough position. Not only were potential customers unable to fly internationally, oftentimes they weren’t able to travel interstate, or even intercity. Rather than panic, the team at Strandbags took the opportunity to put their heads down, get through the pandemic, and come out the other side stronger and ready to go.

Fashion 130
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Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands

Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

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National brands increase promos to fight off store brands

Retail Wire

Major consumer packaged goods brands are increasing sales promotions to keep consumers from trading down to private label alternatives.

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Meet The Sneaker Laundry, the Melbourne start-up cleaning $10,000 kicks

Inside Retail

Four years after launching in Melbourne, The Sneaker Laundry is about to open its first location in Sydney after raising more than $900,000 on equity crowdfunding platform Birchal earlier this year. “Our goal by the end of next year is to have a store in every [major] city in Australia,” Eugene Cheng, The Sneaker Laundry’s director, told Inside Retail.

Shopping 130
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Big Drop in Small Business Jobs, ADP Reports

Small Biz Trends

Small businesses lost 120,000 jobs from March to April, according to the ADP National Employment Report issued May 4, 2022. That’s despite the nation seeing an overall gain in jobs of 247,000 (medium and large-sized businesses) during the same time period. Franchise jobs also saw an increase, gaining 47,400 jobs. Why are small businesses losing jobs?

Marketing 122
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She Wear founder talks giving workwear a woman’s touch

Inside Retail

Workwear has traditionally been viewed as functional at best and boring and uncomfortable at worst. But thanks to some creative thinking, Stacey Head from She Wear is shaking things up. IR: Tell me about the design and manufacturing process at She Wear and the work you do to make sure it’s inclusive; for example, what’s the size range? SH: At She Wear, we design, manufacture and retail our own safety, work and everyday footwear specifically for women.

Marketing 130
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What Your Financial Statements Are Telling You—And How to Listen!

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

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American Dream lost $60M last year

Retail Dive

On top of the pandemic's challenges, the sprawling, experience-rich, debt-ridden mall has been beset by several delays and mishaps.

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7-Eleven, Carl’s Jr to anchor new Victorian drive-thru centre

Inside Retail

An $18.5 million brand new convenience retail centre in Wodonga, Victoria has been approved, with four food and convenience tenancies planned for the site. The four tenancies are a 7-Eleven service station (the third in the region) and three drive-through QSR brands – Carls Jr., Oporto, and Fast Lane Coffee. Carl’s Jr. has over 4,000 restaurants around the world and is rapidly expanding its presence in the Australian market with 35 restaurants currently trading and a target for over 160 by 2032.

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Everyone Deserves a Compliment??

Hyken

I was on a flight to a city I can’t remember, but what I do remember was the wonderful flight attendant, Bailee from American Airlines, who enthusiastically greeted me with a smile and said, “I like that hat!” I was wearing a baseball cap with the St. Louis Blues Stanley Cup Championship logo. Of course, I thanked her and I found my seat, just a few rows from the front of the plane.

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Office Depot owner close to decision on sale of retail business as revenue falls

Retail Dive

Sycamore Partners and an unnamed suitor have offered to buy the retailer as consumer-facing office supplies specialists wrestle with declining demand.

Consumer 112
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Setting AIs on SIGGRAPH: Top Academic Researchers Collaborate With NVIDIA to Tackle Graphics’ Greatest Challenges

Nvidia

NVIDIA’s latest academic collaborations in graphics research have produced a reinforcement learning model that smoothly simulates athletic moves, ultra-thin holographic glasses for virtual reality, and a real-time rendering technique for objects illuminated by hidden light sources. These projects — and over a dozen more — will be on display at SIGGRAPH 2022 , taking place Aug. 8-11 in Vancouver and online.

ATS 109
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Amazon to hire more tech, corporate workers in California hubs

Retail Dive

While the company is expanding its tech hubs in the state, it is grappling with overstaffing in its fulfillment network.

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14 Printable Time Sheets

Small Biz Trends

One of the most challenging aspects small businesses can face is reporting employee time properly. Unfortunately, this aspect of running a business can be a massive issue, especially if your company works on government contracts. However, with diligent time tracking, you can enjoy a smooth operation and save thousands of dollars each year. So, whether the business is a food truck with only 1-2 workers or a large aerospace company like Lockheed, where thousands of employees work on defense contra

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Torrid names new CEO

Retail Dive

The former chief executive of Belk, Lisa Harper, is now in the top spot. Previous CEO Liz Muñoz was named the company's chief creative officer.

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SEO vs. PPC: Which Strategy Is Best for Your Business?

When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.