Retail TouchPoints
AUGUST 29, 2022
The popular Canadian coffee chain Tim Hortons recently experienced negative publicity after multiple government agencies shed light on the company’s mobile app privacy policies and data collection methods. An investigation concluded the Tim Hortons mobile app secretly collected sensitive user geolocation data without consent even when the app wasn’t in use.
Inside Retail
AUGUST 29, 2022
Department store Myer has announced it will close its Frankston store in Victoria. . The retailer says it wants to divert resources to its rapidly growing online business and develop stores near the Frankston location, such as Southland, Chadstone, and Fountain Gate. “Today’s decision continues to deliver against our Customer First Plan where we will continue to make targeted improvements to our store network, reduce space and improve the overall offer for our loyal customers,” said John King, C
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Retail TouchPoints
AUGUST 29, 2022
Amazon is planning to shutter its home-grown urgent and primary care offering, Amazon Care, following the July acquisition of the more advanced One Medical primary care business, multiple sources report. The news was announced in an internal memo to employees from Neil Lindsay, SVP of Amazon Health Services and Amazon Stores, according to GeekWire. In the letter, Lindsay said that after months of deliberation it was decided that Amazon Care was not “the right long-term solution for our enterpris
Inside Retail
AUGUST 29, 2022
Retail spending surged 16.5 per cent in July year-on-year as consumers spent $34.7 billion in-store and online, according to the Australian Bureau of Statistics (ABS). By month, spending was up by 1.3 per cent, the largest month-on-month rise in four months. However, Australian Retailers Association CEO Paul Zahra cautioned that on-year comparisons were impacted by the Covid-19 Delta lockdowns when businesses in NSW and Victoria were severely restricted. “July sales for clothing, footwear
Speaker: Jason Cottrell and Gireesh Sahukar
Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.
Retail TouchPoints
AUGUST 29, 2022
The Home Depot began distributing 125,000 hdPhones to store associates in June 2022, but as with any piece of hardware, the multi-function devices are really only as good as the in-store networks supporting and connecting them. That’s a major reason the rollout coincided with a network refresh for the retailer’s U.S. and Canadian stores that is slated to be complete by late 2022 or early 2023.
Intelligence Node
AUGUST 29, 2022
What to expect this spooky retail season As retailers worldwide work their way through the remainder of 2022, it’s time to brace for the big leagues. The major holidays of. The post The Gore and Glamor of Halloween Trends in 2022 appeared first on Blog.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Cisco Retail
AUGUST 29, 2022
With the investment into today’s modern and agile networks, many IT organizations are searching for intelligent tools that can help simplify the complexity that comes with the advanced capabilities of today’s networks and keep up with the business demands. Topping off the complex challenges, many organizations are facing challenges on how to bridge the growing IT skill gap and automate various aspects of their network management.
Retail TouchPoints
AUGUST 29, 2022
Associates at a Berkeley, Calif., REI store have voted to form a union in a 56-38 vote, marking the second successful unionization effort at the retailer. The store’s workers will be represented by the United Food and Commercial Workers Local 5. The first successful REI unionization vote was at a Manhattan location, where workers chose to organize in March 2022.
Retail Dive
AUGUST 29, 2022
Brands are relying on WebAR to transform their e-commerce sites into powerful AR commerce destinations.
Cisco Retail
AUGUST 29, 2022
We are delighted to have Tony Carrella, Co-Founder and President of Energybox Inc. as guest blogger on our channel. At Energybox we recognize that what’s good for the planet is often good for business, too. That’s especially true for our customers: large, multi-site businesses ranging from restaurants and convenience stores to retail and laboratory environments.
Advertisement
AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran
Inside Retail
AUGUST 29, 2022
A “strong” second-half performance has rescued Best & Less Group’s bottom line after the company lost 10.8 per cent of its trading days to Covid restrictions during the first half of the trading year. For the year to June 30, revenue fell 6.2 per cent to $622.2 million while tax-paid profit declined 12.6 per cent to $41.1 million. Like-for-like sales fell 0.7 per cent, however online sales rose 15.6 per cent to $69.7 million – contributing 11.3 per cent of all sales.
Retail Wire
AUGUST 29, 2022
Restaurant traffic overall was down two percent in the second quarter, but the breakfast day-part was flat, according to The NPD Group. The relative strength of the breakfast segment can be attributed to convenience and the relatively low price of food and beverage items at that time of day. “For a lot of people, it’s simply a cup of coffee and maybe a specialty coffee that they’re paying a premium price for, but it’s sort of more manageable,” said David Portalatin, NPD’s food and beverage analy
Inside Retail
AUGUST 29, 2022
Seven Mirvac Retail Centres across NSW and Queensland are set to host 159 days of fashion activations as part of the Full Bloom festival. The centre has teamed up with body-positive fashion app Mys Tyler and international body image advocate Taryn Brumfitt and Dr Zali Yager from The Embrace Hub to offer shoppers one-on-one consultations, inclusive fashion shows, film screenings, masterclasses, workshops and events.
Retail Wire
AUGUST 29, 2022
Retailers are trying to bring their inventories in line with consumer demand. Almost all expect that demand will slow in the back half of 2022 as inflation continues to eat into discretionary spending. “The uncertainty moving forward is significant,” said Erik Nordstrom, CEO of Nordstrom. “There’s cases to be made that things could get better pretty quickly, and then there’s credible cases to be made that it’s going to be tough.”.
Advertisement
Category Management is a cornerstone of a successful retail strategy. While it promotes collaboration between manufacturers and retailers to optimize category performance, challenges persist in its effective implementation due to hurdles in communication and collaboration across teams and partners, and more. In this guide, we outline five essential strategies for success in 2025 that will touch on all the essential pieces of a successful strategy and implementation.
Inside Retail
AUGUST 29, 2022
Despite losing the equivalent of 10,020 store trading days, jewellery retailer Michael Hill International says revenue increased 7 per cent to A$595.2 million for the year to June 26. Same-store sales were up 8 per cent overall, by 11.3 per cent in Canada, 8.9 per cent in New Zealand and 4.2 per cent in Australia. Tax-paid profit rose 13.9 per cent to $46.7 million.
Retail Wire
AUGUST 29, 2022
Retailers ramped up their curbside pickup programs during the most difficult months of the pandemic and consumers have continued using the service even as fears of severe illness have lessened among the general population. One-third of adults under the age of 50 who began using curbside pickup since the pandemic began expect to continue making use of it, according to a study from the Associated Press-NORC Center for Public Affairs Research and the SCAN Foundation.
Inside Retail
AUGUST 29, 2022
As a child growing up in Hong Kong, New Zealander Jackie Ashley was smitten with the sensorial experience of the city’s streets – the eclectic mix of burning incense, tea houses, flower shops and street food vendors. The rich cultural experience sparked her interest in perfumes, and when she returned to New Zealand to live with her family, it would evolve into a passion that sparked what is now a cross-border contemporary scent brand, fittingly named Ashley & Co.
Retail Dive
AUGUST 29, 2022
The retailer will place mass and prestige brands together in order to better reflect how customers shop.
Advertisement
Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
Inside Retail
AUGUST 29, 2022
Australian retail sales reached a record high in the last three months of 2021. This was due to relaxed virus restrictions and end-of-year holiday shopping, which underpins a robust economic recovery. The fourth quarter sales data from the Australian Bureau of Statistics (ABS) showed an 8.2 per cent increase in sales. This was after a sharp decline in the previous period when two of the most populous states in the country were under lockdown.
Retail Dive
AUGUST 29, 2022
As rivals struggle to redefine the legacy model, the Southern chain has stuck with its founding family — and retail fundamentals.
Mulesoft
AUGUST 29, 2022
MuleSoft is thrilled to announce that we have released 11 new connectors and accelerators that help fast track system integration for both devs and business teams. This release introduces some of our most powerful connectors, such as the Anypoint Connector for Salesforce Pub/Sub and the Composer Connector for HTTP. These unlock new integration capabilities, with […].
Retail Dive
AUGUST 29, 2022
Find out how to elevate your e-Commerce customer experience and why it matters this holiday season.
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
Small Biz Trends
AUGUST 29, 2022
If you’re in the market for a business auto loan, you have lots of options. You can go with a traditional lender, or explore alternative lenders. In this article, we’ll discuss 7 loan options to consider if you’re looking to purchase commercial vehicles or specialty vehicles. What Is a Business Auto Loan? Business auto loans, like commercial truck loans, are small business loans that are typically used by businesses that need vehicles for work-related purposes, such as sales re
Retail Dive
AUGUST 29, 2022
The fee follows FedEx and the Postal Service announcing their own cost hikes.
Retail Wire
AUGUST 29, 2022
Krispy Kreme is selling its “Artemis Moon Doughnut” today and today only as part of a celebration in honor of NASA’s return to the moon. The doughnut is stuffed with cheesecake-flavored filling and has a swirl of cookies and cream frosting on top. “The Artemis I mission is a proud moment, and we are in awe of the amazing Americans behind the world’s most powerful rocket.
Retail Dive
AUGUST 29, 2022
The jewelry retailer known for its charm bracelets filed for Chapter 11 in 2021 after years of fast growth and disruptions both external and internal.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Retail Wire
AUGUST 29, 2022
Wendy’s in Canada has changed the hair color on its logo to gray in support of Lisa LaFlamme, 58, a news broadcaster who worked more than 30 years as a reporter and news anchor for CTV National News. Ms. LaFlamme, who chose to let her hair go gray during the pandemic, said she was “blindsided” after being told by the news organization that it would not renew her contract.
Retail Dive
AUGUST 29, 2022
Shoppers have had different priorities this summer and remain focused on saving money as inflation squeezes their budgets.
Retail Wire
AUGUST 29, 2022
Abbott Nutrition was forced to close an infant formula factory earlier this year over concerns that its products contained a bacterium that could cause life-threatening reactions. The company, which has said there was no “conclusive evidence” to link it to consumer complaints about sick babies, has reopened the factory. “Making infant formula is a responsibility we take very seriously, and parents can feel confident in the quality and safety of Similac and other Abbott formulas,” sai
Retail Dive
AUGUST 29, 2022
The denim brand is launching a new platform to streamline deliveries as it works to grow its direct-to-consumer business.
Advertisement
When it comes to driving traffic and growing your online presence, businesses often ask: SEO or PPC—what’s the better choice? This guide breaks down the key differences between search engine optimization (SEO) and pay-per-click (PPC) advertising, highlighting their pros, cons, and best use cases. Whether you’re looking for long-term organic growth or immediate visibility through paid ads, we’ll help you determine which strategy—or combination of both—is right for your business.
Expert insights. Personalized for you.
312 
Let's personalize your content