Retail TouchPoints
FEBRUARY 6, 2025
Distance and concerns like shipping complexity become an afterthought, and platforms are increasingly setting a high bar for reputable merchants that can fulfill products in a timely manner. She also held business and finance-focused roles at Netflix and LinkedIn, and has additional experience in technology investment banking.
Inside Retail
APRIL 1, 2025
Yet we still saw an appetite amongst retailers for investing in technology such as artificial intelligence (AI) to drive efficiencies across operations, finance and compliance obligations. We sat down with leading retail finance experts from The Reject Shop, Forever New, Taking Shape and Vinomofo to find out.
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Retail TouchPoints
JULY 10, 2024
Mislabeled stock can snowball into a customer service dilemma — with wrong items shipping out to buying customers. He leads a team steeped in ecommerce, providing financing and other resources to empower online merchants to scale their businesses and achieve their dreams. 5: Shifting customer demands: Keeping up with buying trends.
Retail TouchPoints
JUNE 4, 2020
To quickly adapt to this change, retailers can deploy different strategies, such as drop-shipping to get their items direct-to-consumer and take back control over delivery timeframes, ensure transparency throughout the process and still deliver a great customer experience. Erik Morton is SVP, Product and Strategy at CommerceHub.
Retail TouchPoints
DECEMBER 7, 2020
27) dropped considerably in comparison to last year. This means that the drop in Black Friday traffic may benefit other, later dates before New Year’s. Retailers are already warning shoppers to get out early to avoid shipping delays. including as the Director of Corporate Store Operations and Finance. 28) and Sunday (Nov.
Retail TouchPoints
AUGUST 22, 2024
Although her Wall Street background gave her a clear advantage in finance, her time working under Mary Beth Laughton — Sephora’s VP of Ecommerce at the time — unlocked new career possibilities. The retailer even ran a flash shipping program as early as 2015. In most cases, items are dropped at consumers’ doorsteps within two hours.
Retail TouchPoints
NOVEMBER 4, 2021
The holidays always tend to put a strain on the piggy bank, but a study from personal finance company Credit Karma found that 43% of consumers are feeling more financially stressed this holiday season, and inflation is the leading cause. Shortages and Sticker Shock Heighten Holiday Stress. 22 and 23, which would be a new record.
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