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Customer satisfaction is basically unchanged

Mass Relators

This patience bodes well for retailers.”. This study includes six retail industries — online retail, department and discount stores, specialty retail stores, drug stores, supermarkets and gas stations — as well as consumer shipping and the U.S. Postal Service.

Grocer 52
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Customer satisfaction with retailers is mostly steady

Mass Relators

This patience bodes well for retailers.”. This study includes six retail industries – online retail, department and discount stores, specialty retail stores, drugstores, supermarkets, and gas stations – as well as consumer shipping and the U.S. Postal Service.