Inside Retail

FEBRUARY 27, 2023

Secondly, having a strong e-commerce channel enables customers to find products online that they may have struggled to locate in-store. Engaging experiences that attract customers to the website or the store will only go so far. The ability to execute on the basic sales and fulfilment transaction itself is also important.

Payment Services 130

Payment Services Social Commerce Promotions Department Stores 130

365 Retail

SEPTEMBER 15, 2021

Department store digital pioneer Fiona Lay has been appointed as Digital Director. She has established customer-focused operations at board level to drive business growth throughout her 25 year career. Lucy Malcolm Green has been appointed as Head of Digital Merchandising.

Fashion 62

Fashion Department Stores Finance Customer Experience 62

Retail TouchPoints

NOVEMBER 19, 2021

When the first department store opened more than 100 years ago, the goal was to offer a multitude of specialty goods to a large number of people. Today, online stores serve that same purpose, but brick-and-mortar retail remains a powerful mechanism for both buyers and sellers.

Fulfillment 277

Fulfillment Jewelry Inventory Management Consumer 277