Small Biz Trends

JUNE 11, 2025

Customer Engagement: Google Maps facilitates customer interactions through reviews and feedback features, enabling businesses to enhance services and improve customer retention. For team management, Google Maps allows you to plan routes and schedules efficiently, streamlining your workflow.

Customer Retention

Small Biz Trends

JUNE 21, 2025

Key Takeaways Plan Ahead: Establish a holiday budget by reviewing past spending to effectively allocate funds for gifts, meals, and decorations, aligning with current financial goals. With gift shopping, festive meals, and travel costs, your budget can quickly spiral out of control. But it doesn’t have to be that way.

Customer Retention

RETAIL MANAGEMENT SOFTWARE

JULY 16, 2025

Prioritize Pet Welfare and Cleanliness In pet retail, your store isn’t just a place to shop, it’s a reflection of how much you care about animals. Embrace Omnichannel Retailing Modern pet owners expect convenience—whether it’s shopping in-store, online, or through mobile.

Inventory Turnover

Small Biz Trends

JUNE 17, 2025

Key Takeaways Understand Consumer Behavior Shift: Post-holiday shopping sees consumers seeking personal deals, making it essential to tailor marketing strategies to focus on clearance and promotions. Strategy 6: Utilize Social Media Engagement Engage customers on social media through interactive posts and live videos.

Inventory Management

Small Biz Trends

JUNE 19, 2025

Key Takeaways Choosing the Right Location: Identify a high-traffic area that aligns with your target audience and ensures visibility and accessibility to attract more customers. Opening a coffee shop can be an exciting venture that blends your passion for coffee with entrepreneurship. Assess their offerings, pricing, and customer base.

Shopping

A1 Retail

JUNE 11, 2025

This isn’t just about helping a few shops; it’s about showing what’s possible when the industry comes together to support real businesses,” says Soraya Gadelrab, Event Director at Autumn Fair. The nationwide competition will offer two independent shop owners a chance to transform their business ahead of retail’s peak season.

Visual Merchandising

Small Biz Trends

JULY 30, 2025

Key Takeaways Enhanced inventory accuracy reduces discrepancies, improving stock visibility and aiding in better forecasting and demand planning. Improved customer satisfaction arises from timely order fulfillment and reduced stockouts, fostering loyalty and repeat business.

Inventory Management

Small Biz Trends

JUNE 18, 2025

Effective Marketing Tool: Custom printed materials like cards and banners boost brand visibility and customer engagement during the holiday season. Project Management is Key: Proper planning and timely execution are essential for successful holiday printing, allowing businesses to meet deadlines without sacrificing quality.

Customer Retention

Storis

MAY 27, 2025

Customers no longer shop in a linear fashionthey browse online, visit showrooms, expect flexible financing, and demand fast, reliable delivery. For retailers, failing to adapt means lost revenue, declining customer loyalty, and operational inefficiencies. Lets explore what that looks like. The solution?

Finance

Small Biz Trends

JUNE 23, 2025

Use hyperlocal marketing to reach potential customers situated near your business, particularly during the busy holiday shopping period. Encourage Word of Mouth Foster customer loyalty through exceptional service, encouraging satisfied customers to share their experiences.

Marketing

Small Biz Trends

JULY 25, 2025

Effective Business Planning: Creating a detailed business plan outlining goals, market strategies, and financial projections is crucial for laying a strong foundation for your fashion startup. Utilize SEO and digital marketing strategies for increased visibility and customer acquisition.

Fashion

Small Biz Trends

AUGUST 1, 2025

Definition and Purpose of a Brand Calendar A brand calendar is an important strategic tool that helps you plan and organize your marketing initiatives throughout the year. By utilizing a brand calendar, you align all your efforts with your brand’s goals and identity, creating a consistent customer experience.

Promotions

Small Biz Trends

JULY 18, 2025

Implement CRM Systems : Improve interactions with customers by utilizing CRM systems, leading to up to a 27% increase in customer retention. Utilize AI Tools : Incorporate AI-driven tools to gain insights into customer preferences, helping you anticipate their needs and enhance satisfaction.

Employee Engagement

Small Biz Trends

AUGUST 8, 2025

This streamlined approach not only improves operational efficiency but also meets the rising consumer demands for timely delivery and accurate order tracking, finally boosting customer retention. Moreover, effective integration of sales data supports better forecasting and inventory planning , meeting consumer demand efficiently.

Payment Services

Small Biz Trends

JUNE 7, 2025

Develop a Comprehensive Business Plan: Outline your business vision, unique value proposition, and pricing strategies to ensure alignment with your goals and attract customers. Curation Model : This approach involves offering curated products based on customer preferences.

Payment Services

Small Biz Trends

JULY 7, 2025

Create a Solid Business Plan: Outline your bakery concept, define your financial strategy, and identify your unique selling proposition to guide your operations. With the right blend of passion, planning, and creativity, you can turn that dream into reality. Conduct Surveys : Gather feedback on product preferences and buying habits.

Customer Retention

Inside Retail

JUNE 4, 2025

Adore Beauty has upgraded its loyalty program to better match its new omnichannel offering and meet the demands of the modern beauty consumer an individual who enjoys shopping across brands and categories. Moreover, loyal customers act as an extension of the marketing funnel, amplifying word-of-mouth marketing and providing genuine feedback.

Customer Retention

Small Biz Trends

JUNE 26, 2025

Key Takeaways Understand the Manufacturing Landscape: Familiarize yourself with the various types of manufacturing businesses—discrete, process, job shop, and batch—to identify the model that suits your vision. With the right approach and a solid plan, you can transform your ideas into tangible products that meet market demands.

Finance

Small Biz Trends

JULY 31, 2025

Create a Comprehensive Business Plan: Outline your services, budget, financial goals, and unique value propositions to guide your nail salon’s operations and growth strategies. Creating A Business Plan Creating a solid business plan is essential for your nail salon’s success.

Payment Services

Inside Retail

MARCH 27, 2025

From decisions to discovery: Adapting to shifting consumer behaviour Consumer behaviour has changed forever, Scott, Googles manager of consumer shopping, warned during Shoptalks first keynote of the day. Today, four key shopping behaviours define a harmonic shopping journey, which include streaming, scrolling, searching and reading.

Customer Retention

Inside Retail

MARCH 19, 2024

“Making the whole international shopping experience seamless is a journey that takes time, so don’t expect everything to be perfect right away,” she continues. Even better, she says, look at ways to integrate another shopping experience if customers want to exchange goods, by offering incentives for additional orders.

Planning

Retail TouchPoints

FEBRUARY 2, 2021

With the onset of the COVID-19 pandemic in 2020, paired with renewed restrictions and stay-at-home orders approaching the holidays, that steady pace of online shopping growth has gone out the window. Ecommerce has grown exponentially over the last two decades, albeit at a fairly steady pace.

Shopping

Retail TouchPoints

AUGUST 31, 2022

The retailer has begun shuttering 150 lower-producing Bed Bath & Beyond stores and plans to cut its workforce by approximately 20% across the corporate and supply chain divisions. The retailer also has cut capital expenditure plans down to approximately $250 million from its original $400 million budget for this period.

Customer Retention

I Vend

JUNE 20, 2024

Customer retention is one of the most valuable and important strategies for building a successful mid-size retail business. It places the focus on customer lifetime value (CLTV) – the total that a customer spends with the retailer over a relationship that usually spans years, and even generations.

Customer Retention

Retail TouchPoints

APRIL 12, 2023

still plan to cook more at home. Food retailers must also have the right financial planning in place to withstand the economic turbulence in the long run and make sure they remain agile regardless of wider market trends. Transform shopping in-store. An estimated one in three continue to shop online for their groceries and goods.

Supermarket

Retail TouchPoints

MAY 25, 2022

Loyalty has grown in importance alongside customer retention, with a strong loyalty program and company values both remaining important parts of building out a long-term relationship with customers. More traditional benefits are the backbone of any strong loyalty program, and this remains true for REN Clean Skincare. ”

Customer Retention

Inside Retail

MARCH 3, 2024

With tightening budgets looming, best-practice retailers will plan to make every dollar count and double down on generating growth from their existing shopper base through increased retention and loyalty. The term ‘customer loyalty’ is commonly confused with ‘loyalty programs’. The 2024 Australian Retail Outlook is out now.

Marketing

Inside Retail

AUGUST 22, 2024

It fit the moment, and we didn’t have to try hard to plan, as it came as an opportunity. IR : What role does e-commerce play in Marais’ business and why does it still place a large emphasis on in-person shopping? In-person shopping allows direct interaction and bonding with the piece.

Customer Retention

Inside Retail

JULY 18, 2024

Four in five Australian consumers are cutting down on something to save money as the cost of living crisis bites – and more than half of consumers in the country are looking for the best value when they shop. During the past year, Shopify has observed marked changes in consumer shopping behaviours, which are driving a shift for retailers.

Customer Retention

Retail TouchPoints

MAY 7, 2021

At Home plans to retain this momentum with an emphasis new customer retention and growth. Under the terms of the agreement, At Home may solicit alternative acquisition proposals from third parties during a 40-day “go-shop” period following the date of execution of the merger agreement.

ATS

Retail TouchPoints

AUGUST 28, 2023

ecommerce sales this holiday season are forecasted to reach $273 billion , a 1% year-over-year growth rate, according to the Salesforce Shopping Index , which tracks online data and preferences of 1.5 The brick-and-mortar store remains a crucial part of the shopping equation, even for online purchases. billion consumers worldwide.

Returns

Inside Retail

JUNE 28, 2021

In today’s new normal, the shopping experience is no longer defined by the boundaries of bricks-and-mortar, but by the customer journey as a whole. Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs. Revolutionising loyalty programs.

Customer Experience

Inside Retail

DECEMBER 12, 2024

Were there specific price points or bundles that resonated most with customers? Understanding these patterns helps anticipate future demand and plan better for upcoming events like Easter or mid-year sales. Customer segmentation One of the most powerful insights from holiday data lies in understanding who your customers are.

Customer Retention

Inside Retail

SEPTEMBER 30, 2024

This integration of digital and physical experiences is becoming increasingly important in retaining customers and reducing churn rates, which we’ll discuss further shortly. The value the subscriptions are perceived to provide also may decline over time, leading to problems with customer retention.

Marketing

Rangeme

NOVEMBER 15, 2022

With funnel understanding, you can build a customer retention strategy for e-commerce and retail. Customer retention in e-commerce. E-commerce retention starts the moment a customer makes a purchase (in the diagram above that would be the Decision step). Customer retention in retail.

Customer Retention

Retail TouchPoints

MARCH 13, 2024

At Lowe’s, for example, the company recently announced that after a successful store-in-store pilot program with Petco, they are planning on expanding from 15 Lowe’s stores to 300 stores by the end of the year. Where else are my customers shopping? How does my customer retention compare to my competitors’?

Payment Services

Retail TouchPoints

JULY 1, 2021

It provides them with a tool to focus on current customers’ traffic vs. leveraging illegal mediums to attract new customers. Typically, customers do not mind these often non-altruistic but profitable methods of customer retention. Why does customer loyalty work?

Customer Retention