365 Retail

MARCH 25, 2025

Customer service impacts business survival in this day and age where every retailer competes against one another. Providing great customer service helps businesses distinguish themselves and build customer loyalty while acquiring new clients and enhancing their reputation.

Payment Services 52

Payment Services Customer Retention Customer Experience Advertising 52

365 Retail

MAY 6, 2025

The last decade has brought dramatic changes to retail operations, where mobile applications have become crucial factors in that transformation process. The following section analyzes specific features that drive retail conversions and retention rates while providing retailers with strategic implementation strategies.

Payment Services 52

Payment Services Checkout Customer Retention Consumer 52

Cisco Retail

FEBRUARY 18, 2022

As retailers worked to manage all their discrete channels, the term “omni-channel” evolved to become synonymous with retailers who operated both online, E-commerce and other channels. Consumers demanded the ability to purchase online and return in-store, and retailers responded by putting processes in place that offered those options.

Payment Services 143

Payment Services Fulfillment Returns Customer Retention 143

Inside Retail

FEBRUARY 28, 2022

To meet the growing needs of their clients during Covid, Merchgirls created a custom pick and pack process that elevated the offering from B2B to B2C on a mass scale. As a result, Merchgirls saw an exponential increase in both return business and conversion rate, increasing by 90 per cent and 300 per cent, respectively. .

Merchant Services 130

Merchant Services Payment Services Shipping Fulfillment 130

Small Biz Trends

SEPTEMBER 26, 2021

Cashiers play an important role in your business operation as they handle most of the monetary transactions. Not only do they handle your business’ cash they also can impact customer retention and prevent fraud. Very often during transactions, cashiers might overlook attempts by customers to slip in some counterfeit money.

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Payment Services Accounting Customer Retention Returns 142

Retail Assist

JANUARY 17, 2023

Blending physical and digital to get the basics right will be paramount: from visually appealing displays and signage, tidy shop floors, well-stocked shelves and accurate stock information, efficient queue management of sales, click and collect, returns and service points, to the availability of knowledgeable and empowered retail teams.

Customer Retention 52

Customer Retention Payment Services Loss Prevention Checkout 52

Small Biz Trends

JUNE 29, 2023

As you look to expand your small business, each employee becomes a critical component in building robust customer relationships and boosting customer satisfaction levels. The customer service representative emerges as a pivotal figure, often embodying the company’s image. Processing payments and refunds.

Payment Services 75

Payment Services ATS Accounting Fulfillment 75

I Vend

APRIL 12, 2022

But increasingly, retail stores are realising that profitability is about more than the size of individual transactions: it’s about each customer’s total spend over the entire life of their relationship with the brand, which is facilitated by retail loyalty programs. Mobile POS – for in-aisle service and orders.

Payment Services 98

Payment Services Customer Retention Customer Experience Promotions 98

365 Retail

SEPTEMBER 16, 2024

Smart financial planning is essential to navigating these challenges effectively, ensuring smooth operations, and ultimately driving growth. This guide provides actionable strategies to streamline retail operations by setting clear financial priorities, managing cash flow, and optimising resources.

Payment Services 52

Payment Services Planning Inventory Management Management 52

I Vend

MARCH 14, 2023

As shoppers return to brick and mortar stores in their drovers, they crave the in-store experience. But this isn’t simply a return to 2019 – the post-pandemic shoppers of 2023 have higher expectations and demands. Mobile POS allows store associates to get alongside customers as they are making their buying decisions.

Shopping 98

Shopping Point of Sale Payment Services Checkout 98

Rain Pros

AUGUST 18, 2023

It offers unparalleled convenience and customer happiness and fosters a sense of trust and reliability that keeps customers coming back for more, which is essential for business longevity through customer retention. You must select a platform that suits your business needs and is reliable and scalable.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

Rain Pros

AUGUST 18, 2023

It offers unparalleled convenience and customer happiness and fosters a sense of trust and reliability that keeps customers coming back for more, which is essential for business longevity through customer retention. You must select a platform that suits your business needs and is reliable and scalable.

Payment Services 52

Payment Services Drop-Shipping Shipping Inventory Management 52

Storis

FEBRUARY 23, 2020

Understanding the advantages of earning repeat customers is the foundation to grow your company. Before diving into improving your company’s customer retention rate, it is important to understand how it will positively affect your company. Luckily, there are multiple ways to begin this process.

Customer Retention 52

Customer Retention Home Furnishings Payment Services Clienteling 52

Storis

MAY 17, 2024

Understanding the advantages of earning repeat customers is the foundation to grow your company. Before diving into improving your company’s customer retention rate, it is important to understand how it will positively affect your company. Luckily, there are multiple ways to begin this process.

Customer Retention 52

Customer Retention Home Furnishings Payment Services Customer Experience 52

Retail Minded

JULY 29, 2023

Finally, there has been a significant shift towards experiential retail, with customers expecting more than just products from retailers. This includes highly personalized services, interactive elements, and rewards programs. They actively pursue experiences and services that foster their overall sense of wellness.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

Retail Minded

JULY 29, 2023

Finally, there has been a significant shift towards experiential retail, with customers expecting more than just products from retailers. This includes highly personalized services, interactive elements, and rewards programs. They actively pursue experiences and services that foster their overall sense of wellness.

Payment Services 52

Payment Services Consumer Inventory Management Promotions 52

365 Retail

NOVEMBER 10, 2022

There are many methods businesses can use to attract and retain customers. These include stunning displays to draw people in and let them know about their products and/or services. Customers also want quick and uncomplicated sign-up methods, along with easy and secure payment systems.

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Promotions Payment Services Customer Retention Marketing 52

V Count

MAY 6, 2024

It directly impacts the short-term profitability of the business, creating financial issues that can weigh heavily on the operations. Poor Customer Service : One significant factor that can lead to a decrease in customer retention is poor customer service.

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Payment Services Checkout Store Layout Returns 52

365 Retail

AUGUST 17, 2022

As back to school campaigns begin in full swing, the pressure is on retailers to engage with customers in more meaningful and personalised ways. Start by understanding your customer. The most forward-thinking retail marketers are ‘progressively profiling’ customers’ interests, preferences, motivations and desires.

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Payment Services Customer Retention Consumer Customer Experience 59

Indigo 9 Digital

FEBRUARY 27, 2023

By Tricia McKinnon I have long wondered how Starbucks has been able to consistently provide such great customer service. While everyone understands the importance of great customer service in reality it is extremely difficult to achieve even if a retailer only has one store. Stock options are not the only perk.

Payment Services 52

Payment Services Customer Experience Location Customer Retention 52

Rangeme

SEPTEMBER 18, 2023

In today’s hyper-competitive market, product discovery is often more challenging for emerging brands than the production process for its products. Independents also cater to a more localized customer base, fostering a stronger sense of community. Unlike large chains, independent retailers offer a unique mix of benefits to brands.

Customer Retention 52

Customer Retention Payment Services Marketing Returns 52

Retalon

AUGUST 22, 2023

Understanding your ecommerce KPIs allows you to identify issues, optimize processes, uncover new opportunities, and benchmark your progress against industry standards. GMROI – Gross Margin Return on Inventory Investment Definition GMROI measures how efficient and profitable you are at turning your inventory into gross profit.

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Customer Retention Returns Payment Services Promotions 41