Remove Customer Retention Remove Location Remove Promotions Remove Supply Chain Management
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The four trends defining online retail in 2024

Inside Retail

Thanks to rapid innovations in supply chain management, AI technology and digital marketing, e-commerce is increasingly playing an integral role in the lives of everyday Aussies. Customer retention With both consumers and retailers feeling the pinch of increasing costs, customer retention will be a key theme of 2024.

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Survival guide: The keys to resilience and success in tough times

Inside Retail

Focus on contingency planning for best- and worst-case scenarios, particularly around supply-chain management, and continueto monitor and identify alternative suppliers to keep the business moving, should disruptions occur. Pricing and promotional strategies will be vital as consumers are more cost-conscious.