Retail TouchPoints

APRIL 16, 2024

Customer satisfaction and loyalty are paramount in today’s competitive ecommerce landscape, since customers have countless brands, retailers and marketplaces to choose from. Even the best products and online storefronts fall flat if customers aren’t happy with one tiny part of their experience.

Promotions 147

Promotions Consumer Checkout Wholesale 147

Retail TouchPoints

FEBRUARY 17, 2021

With innovative technology and data solutions, retail stores can deliver highly targeted offers to engage customers. With innovative technology and data solutions, retail stores can deliver highly targeted offers to engage customers. Reward Your Most Loyal Customers. in March 2020, consumer buying behavior began shifting.

Target Market 220

Target Market Marketing Kiosk Promotions 220

Retail TouchPoints

JUNE 27, 2022

How can businesses position themselves to attract consumers and deliver an exceptional in-store experience that builds customer loyalty and drives sales? How can businesses position themselves to attract consumers and deliver an exceptional in-store experience that builds customer loyalty and drives sales?

Advertising 244

Advertising Employee Engagement Consumer Marketing 244

Inside Retail

JUNE 13, 2023

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. Yoox Net-a-Porter’s APAC GM, Natalie Lee.

Merchant Services 245

Merchant Services Payment Services Fashion Customer Experience 245

Inside Retail

JUNE 28, 2021

In today’s new normal, the shopping experience is no longer defined by the boundaries of bricks-and-mortar, but by the customer journey as a whole. To do so, marketers are leveraging more data, technologies, and channels to create this type of relevant and customised customer journey. Creating cohesive customer experiences.

Customer Experience 221

Customer Experience Customer Retention Payment Services Advertising 221

Inside Retail

NOVEMBER 27, 2023

It is important to remember that crises drive innovation,” he told Inside Retail. Innovative, strategic responses reflect how it is vital for retailers to go above and beyond to retain and attract new customers, said Zahra. Loyalty, incentive and rewards programs are also an important part of the picture.

Returns 130

Returns Customer Experience Consumer Marketing 130

Retail TouchPoints

FEBRUARY 7, 2024

It allows brands to create a game-like experience in a real-life setting, enhancing customer engagement and the overall shopping experience. It allows brands to create a game-like experience in a real-life setting, enhancing customer engagement and the overall shopping experience. more involvement than static content.

Customer Retention 230

Customer Retention Customer Experience Advertising Consumer 230

Wiser

NOVEMBER 13, 2023

Leveraging the potential of store associates to become product advocates opens up a new dimension for retailers to connect with their customers organically. Associates, well-versed with the store’s offerings and ethos, can truly embody the brand and foster a genuine connection with the customers.

Promotions 148

Promotions Employee Engagement Shopping Marketing 148

Wiser

JUNE 20, 2023

Whether you’re launching a new product, trying to gain more customers, or simply looking to increase brand recognition and loyalty, effective promotions can help you reach your goals. It helps the business reach out to more potential customers and increase sales. What makes yours stand out from the rest?

Promotions 148

Promotions Advertising Planning Marketing 148

Retail TouchPoints

SEPTEMBER 18, 2023

based sellers exported more than 216 million products to customers in other markets through the platform. Fast forward to today — these services, programs and events provide powerful and valuable capabilities that many sellers are using to drive their business.”

Payment Services 312

Payment Services Shipping Fulfillment Finance 312

Retail TouchPoints

JUNE 9, 2021

Private label is an effective model to drive both sales growth and profit. Products that are exclusive to Amazon drive customer loyalty and traffic to Amazon, thereby improving its sales. This program has contributed most significantly to Amazon’s private label brand and SKU counts.

Consumer 285

Consumer Fashion Promotions Advertising 285

365 Retail

MAY 10, 2024

From grasping customer preferences to executing finely-tuned campaigns, first-party data stands as a transformative force in reshaping how brands better connect with their customers. What can first-party data teach me about my customers? Let’s explore: Drive insights: People are constantly telling you about themselves.

Consumer 115

Consumer Marketing Returns Management 115

Independent Retailer

NOVEMBER 29, 2022

Loyalty programs are vital for ecommerce businesses to help build that deeper connection with shoppers. Brands can still be cost-effective with their loyalty programs by offering customers points in exchange for referrals, newsletter signups, or product reviews. Loyalty Programs are Vital to Ecommerce Survival.

Customer Experience 71

Customer Experience Consumer Shopping ATS 71

Retail TouchPoints

JUNE 24, 2022

But lately it seems that achieving retail prominence can be tougher than boosting financial valuations: Stitch Fix is trying to recover after announcing layoffs and weak revenue guidance, while Blue Apron is selling through Walmart to boost its brand presence and acquire new customers.

Drop-Shipping 268

Drop-Shipping Beauty and Health Consumer Wholesale 268

365 Retail

DECEMBER 13, 2023

This year, AI has transformed the future of customer experience and is quickly becoming a key driver of growth and productivity across industries. Such shopping experiences are key to customer engagement, retention, and loyalty in today’s retail landscape. The retail industry is no exception to this trend.

Returns 62

Returns Customer Experience Shipping Consumer 62

Retail TouchPoints

APRIL 14, 2021

Christian Selchau-Hansen, CEO and Co-Founder at Formation.ai, works with leading retailers and large brands like United Airlines and Starbucks by implementing individualized and automated customer loyalty offers. . This meets customers where they are and creates a relevant experience on all your owned brand channels.

Consumer 149

Consumer Customer Experience Fulfillment Marketing 149

Indigo 9 Digital

JANUARY 17, 2023

Despite the growth these companies experienced they are still struggling to find a sustainable business model. It took a global pandemic to drive the firm's one quarter (ended June 30, 2020) of GAAP profitability. One of the primary reasons is customer acquisition costs. Sound familiar? Fast forward and the world changes.

Merchant Services 116

Merchant Services Payment Services Consumer Promotions 116

Retail Minded

FEBRUARY 18, 2023

With the retail eCommerce domain growing increasingly competitive, businesses have realized that the costs of acquiring new customers are significantly higher as compared to the costs of retaining existing customers. Did you know that the cost of attracting a new customer is five times more than the cost of retaining the existing one?

Customer Retention 52

Customer Retention Promotions Customer Experience Marketing 52

Rain Pros

AUGUST 17, 2023

The challenge lies in finding and implementing the right tools for your retail business, then making the most of these tech solutions for mutually beneficial connections with customers. Aside from price, customers have little else available to differentiate between product options. Enter retail marketing tools.

Retail Marketing 52

Retail Marketing Payment Services Marketing Value Offer 52

V Count

MAY 6, 2024

In the cutthroat and highly competitive world of retail , maintaining the interest of customers and ensuring they make purchases is a critical factor that determines the success of any business. This not only ensures the survival of their business but also paves the way for potential growth and expansion in the future.

Payment Services 52

Payment Services Checkout Store Layout Returns 52

Inside Retail

JULY 19, 2021

In this interview, Cortini talks about the changes in consumer spending during Covid and the innovation that will drive Zalora’s success in this region in the years ahead. luxury and essentials] saw immense growth after Covid. Each market has its own assortment and mix. In terms of numbers, we carry more than 5000 brands overall.

Fashion 130

Fashion Fulfillment Consumer Marketing 130

Cisco Retail

MAY 31, 2022

Woods new book, Digital Hesitation , which explores the challenges B2B tech companies have faced in reaching digital’s full potential to make the customer experience easier and more enjoyable. Digitally managing the customer relationship for customer success. Here’s a snapshot of what we discussed. And it works, too.

Customer Experience 96

Customer Experience Accounting Management Marketing 96

Independent Retailer

AUGUST 19, 2022

85 percent of customers will not shop with a retailer again after having had a poor delivery experience. Annual forecasts for 2022 from The National Retail Federation and Reuters both predict year-over-year growth for retail and online sales. Top Findings and Predictions.

Shipping 85

Shipping Merchant Services Consumer Returns 85

Small Biz Trends

JULY 8, 2021

What do the latest retail statistics tell us about retailing in 2021? You might be surprised. We have assembled all the numbers you need, including store operations, shopper behaviors, how retailers market their businesses, and much more. If you own a retail store or are considering shop ideas for a new one, take a look at the stats below.

Specialty Store 138

Specialty Store Specialty Retailers Social Commerce Advertising 138

Rain Pros

MAY 1, 2023

The challenge lies in finding and implementing the right tools for your retail business, then making the most of these tech solutions for mutually beneficial connections with customers. Aside from price, customers have little else available to differentiate between product options. Enter retail marketing tools.

Retail Marketing 52

Retail Marketing Payment Services Marketing Value Offer 52

I Vend

MAY 25, 2021

As the re-opening of brick and mortar stores continues, retailers are looking forward to welcoming back in-person customers. We’ve been talking to retailers about the ways that they are enticing their customers back. We’ve been talking to retailers about the ways that they are enticing their customers back.

Shopping 52

Shopping Point of Sale Checkout Clienteling 52

Storis

JANUARY 22, 2024

To accelerate, “the architectural makeup of retail systems must work in harmony across all platforms to accommodate customers. To accelerate, “the architectural makeup of retail systems must work in harmony across all platforms to accommodate customers. An Economic Foundation of Growth The strength of the U.S.

Home Furnishings 52

Home Furnishings Payment Services Merchant Services Fulfillment 52

Indigo 9 Digital

APRIL 28, 2023

That’s a growth rate which would leave most retailers envious especially in light of record high levels of inflation. It’s a modern take on the drive-thru which allows you to get your order much faster. “On With over 30 million members Chipotle has one of the largest loyalty programs in retail. to reach $8.6 Chipotlanes.

Accounting 52

Accounting Location Planning Advertising 52

V Count

FEBRUARY 26, 2024

While improving your foot traffic is extremely important, that’s hardly enough, especially with the rise and growth of e-commerce. While improving your foot traffic is extremely important, that’s hardly enough, especially with the rise and growth of e-commerce. This happens way more often than you think.

Visual Merchandising 52

Visual Merchandising Target Market Management Promotions 52

V Count

FEBRUARY 26, 2024

While improving your foot traffic is extremely important, that’s hardly enough, especially with the rise and growth of e-commerce. While improving your foot traffic is extremely important, that’s hardly enough, especially with the rise and growth of e-commerce. This happens way more often than you think.

Visual Merchandising 52

Visual Merchandising Target Market Management Promotions 52

Retail TouchPoints

APRIL 20, 2023

By providing valuable insights into the effectiveness of marketing campaigns and customer engagement strategies, CLM enables brands to optimize their online presence, drive sales and continually grow market share. Identifying which channels and campaigns are most effective at driving conversions is the gold standard for marketers.

Advertising 243

Advertising Marketing Consumer Promotions 243

Inside Retail

MARCH 12, 2024

Lush Australia’s general manager of retail, Brittany Gian outlines how the handmade cosmetics brand plans to grow this year and explains how investing in staff training and customer experience helped Lush ANZ navigate the uncertain economic climate of 2023. This meant our strategy centred around customer experience and staff training.

Customer Experience 130

Customer Experience Returns Planning Consumer 130

Retail TouchPoints

MARCH 30, 2023

The virtues of composable commerce and the emerging possibilities of generative AI were key themes of this year’s Connected Consumer Series , Resilient Retail: How Efficient, Effective and Engaging CX is Fueling Growth. We also talk about ownership, because creating something composable also means creating something unique for your business.

Point of Sale 262

Point of Sale Checkout Consumer Promotions 262

Retail TouchPoints

JANUARY 12, 2022

That pressure is driving technological advancements and innovation in an industry that has been historically slow to change. Strong economic growth is a key contributor to the consolidation trend, along with strong competition surrounding wallet share and profitability. despite less than desirable market conditions. Focus on service.

Payment Services 223

Payment Services Wholesale Inventory Management Consumer 223

I Vend

AUGUST 10, 2022

Building a tribe of people who love your brand, and spread the word on your behalf can drive significant growth. iVend Retail Loyalty iVend retail technology helps retailers build strong communities. Check out how our loyalty programs drive customer advocacy. Read more Trust and community.

Customer Retention 98

Customer Retention Customer Experience Promotions Point of Sale 98

Indigo 9 Digital

MAY 10, 2023

While McDonald’s may seem like a traditional brand it has made great strides in modernizing its customer experience. If you are curious about what McDonald’s is doing to stay ahead of the competition then take a look at how McDonald’s is using its loyalty program as well as other digital initiatives to stay ahead of the competition.

Kiosk 52

Kiosk Payment Services Promotions Marketing 52

I Vend

MARCH 11, 2024

It provides key information about the growth potential, long-term viability and sustainability of the business **, and a higher net margin than industry averages is a strong indicator that a retailer has a competitive edge. Loyalty Programs Loyalty is part of the iVend integrated retail technology platform.

Point of Sale 52

Point of Sale Payment Services Returns Inventory Management 52