Retail TouchPoints

APRIL 2, 2025

Customers are now searching for convenience above anything else. retail sales growth. At the same time, specialty retailers like Party City and Joann faced challenges. How can retailers survive the current shift and optimize their physical stores to better connect with customers?

Social Commerce

Retail Prophet

FEBRUARY 13, 2025

and in the process laid waste to untold numbers of local independent and specialty retailers as well as mid-sized regional chains. With Project Impact Walmart sought to upgrade its customer experience by reducing clutter in its aisles, paring down SKU counts, and brightening up its stores. A plan called Project Impact.

Specialty Retailers

Inside Retail

FEBRUARY 17, 2025

Brands like Aritzia, Shein and Temu have become social media specialists at the heart of the customer experience and product development. Indeed, Shein and Temu are marketplace disruptors, offering a DTC experience online at unparalleled value. In the US alone, TikTok shop garnered 1.1

Payment Services

Retail TouchPoints

DECEMBER 13, 2023

Women’s DTC specialty retailer Coldwater Creek has unveiled a new ecommerce website featuring a modernized look and tech stack. It features an elevated look and customer experience with nature-inspired color palettes, intuitive navigation, engaging imagery and immersive storytelling to enrich the shopping experience.

Specialty Retailers

Retail TouchPoints

JUNE 22, 2021

The department store retailer took a similar route by dividing Saks Fifth Avenue into distinct ecommerce and brick-and-mortar companies — a move that could become a trend among apparel and specialty retailers. Saks OFF 5TH provides a compelling assortment of brands to fashion-seeking customers at the best prices.

Specialty Retailers

Retail TouchPoints

AUGUST 14, 2024

Theft is still a problem, but the rise in violent incidents has made retail environments much more dangerous. This trend isn’t uniform across the board — stores selling everyday goods in high-traffic urban locations are generally at higher risk than specialty retailers and those situated in suburban shopping centers.

Loss Prevention

Retail TouchPoints

NOVEMBER 7, 2022

Department stores, specialty retailers and luxury brands alike will display their holiday spirit using best-in-class design and storytelling strategies to draw these shoppers in. As consumers work to check off their holiday shopping lists, many will be flocking to physical stores.

Specialty Retailers

Retail TouchPoints

AUGUST 28, 2023

The specialty retailer for Gen Z has selected Manhattan Active Point of Sale to enhance its omnichannel sales strategy and deliver seamless shopping experiences across all channels. The retailer already uses Manhattan Active Omni Order Management, including store inventory and fulfillment capabilities.

Clienteling

Retail TouchPoints

DECEMBER 18, 2023

The Container Store has opened its 100 th brick-and-mortar location in Princeton, NJ — a small-format concept designed to boost employee productivity and optimize the customer journey. This is the sixth small-format location the Container Store has opened to date.

Location

Retail TouchPoints

DECEMBER 18, 2020

Specialty retailer rue21 plans to open 15 stores in 2021, following the recent openings of three new brick-and-mortar stores. The retailer, which operates nearly 700 locations in 45 states, also has refinanced its existing term loan, increased available liquidity and lowered its cost of capital. . million members. ”

Specialty Retailers

Inside Retail

JUNE 27, 2024

How unified commerce drives profits By integrating inventory management and pricing strategies into a unified system, businesses can achieve improved efficiency and use data-driven insights to enhance customer experience and gain a competitive advantage – not to mention improving the bottom line.

Inventory Management

Rain Pros

AUGUST 4, 2023

In the world of specialty retail, where passion and a deep understanding of niche products and services meet, the quest for providing an exceptional shopping experience for your unique clientele becomes the heart and soul of every decision you make. POS payment processing plays an important role in this customer experience.

Payment Services

Retail TouchPoints

FEBRUARY 3, 2023

Cole Haan operates 90+ retail stores in the U.S. and Canada and more than 300 international store locations and also sells via department store and specialty retail partners.

Point of Sale

Retail TouchPoints

MAY 16, 2022

But as this part of the industry grows more crowded, DTC retailers are finding it tougher to make their mark.

Specialty Retailers

Retail TouchPoints

OCTOBER 12, 2021

Department stores, specialty retailers and luxury brands alike embrace these spaces to create wondrous experiences and inspire shoppers, and it is the design and creative teams that help bring these experiences to life.

Returns

Retail TouchPoints

MAY 21, 2024

This depth and breadth of insights available through network analytics make it an indispensable tool for retailers aiming to optimize their operations, enhance the customer experience and drive strategic growth in today’s competitive retail environment.

Inventory Management

Retail TouchPoints

FEBRUARY 5, 2021

Having systems that can provide visibility into all stages in an integrated way is critical to ensuring a positive customer experience and subsequent customer loyalty. Returns are inevitable after the holidays, but they do not have to tank any success that your retail business saw during peak season.

Payment Services

Retail TouchPoints

OCTOBER 5, 2023

Here, creating a mix of audience- or category-appropriate store brands is a fine strategy, allowing you to better connect with your diverse customer base.

Grocer

Retail TouchPoints

JULY 16, 2020

of consumers say they will feel most comfortable shopping at standalone specialty retail stores. However, these retailers still have ways to draw customers back. said retailers should color-code returned clothing based on how long ago the item was returned to make them feel safer about browsing racks.

Returns

Retail TouchPoints

MARCH 2, 2022

Retailers large and small have transformed their businesses with the marketplace business model and technology. Walmart, Target, Home Depot and most big box retailers run their own successful marketplaces. This unique combination is used to deliver an all-encompassing customer experience.

Drop-Shipping

Retail TouchPoints

APRIL 2, 2021

Imagine how effective your marketing spend is if you’re confident in the channels your customers are using? Similarly, customers of specialty retailer Claire’s not only earn rewards points for every purchase, but also for social engagement on particular platforms and for downloading the Claire’s app.

Specialty Retailers

Retail TouchPoints

OCTOBER 7, 2020

At the beginning of 2020, Hudson kicked off its deployment of the Flooid platform to provide a new backbone for all transactions across its 1,010 travel convenience stores and specialty retail, which includes proprietary book and tech stores, duty-free shops and food and beverage concessions.

Payment Services

Retail TouchPoints

JULY 30, 2020

Although mass merchants are poised to get the majority of back-to-school and back-to-college sales, apparel and specialty retailers have more opportunities than ever to use social channels like TikTok and Instagram to bridge connections. Gen Z-centric brands prioritizing digital community building.

Merchant Services

Retail TouchPoints

MAY 23, 2023

However, the brand has especially profitable relationships with the specialty retailers that focus on curating unique products from emerging and lesser-known brands. Our growth and the loyalty we’ve gotten is largely from specialty stores,” Gopinath revealed.

Specialty Store

Retail TouchPoints

MARCH 20, 2024

But many luxury retailers are actually considering larger spaces, and in combination with the greater frequency of luxury retail renovations, high-end brands and retailers need to take a data-driven, more agile approach to store design and experience.

Specialty Retailers

Retail TouchPoints

FEBRUARY 27, 2024

“What’s happening now, thanks to this distribution agreement we have in place with KeHe and LibDib, is that off-premise part of the business is really starting to gain some traction, because larger retailers are coming to us now and trying to work with us as a specialty retailer that knows the market.

Wholesale

Retail TouchPoints

SEPTEMBER 15, 2020

The funds will provide “additional liquidity and financial flexibility” for the specialty retailer to meet its obligations to vendors and execute its business plan, the company said in a release. Term loan lenders holding 97.8%

Payment Services

Inside Retail

APRIL 28, 2025

I then moved to Amazon as a pathways operations manager, which gave me a deeper understanding of how logistics and operations play a huge role in improving customer experience. Today, Foodpanda delivers a wide variety of food and retail options through hawker stalls, restaurants and Foodpanda shops.

Merchant Services

Small Biz Trends

JULY 8, 2021

According to a report , small specialty retail stores have a market size of $33.4bn in the US. Want to know more about small specialty retail store businesses in the country? The same Retail Dive survey also notes that 49% of customers like to buy from physical stores because they want to buy now and fast.

Specialty Store

Inside Retail

AUGUST 6, 2024

Creating customer-focused grocery experiences Successful customer-obsessed grocery experiences follow the four LEAD principles of design: light, ethical, accessible and dataful. These principles help grocers think about the customer experience more holistically, from all angles.

Supermarket

Inside Retail

MARCH 26, 2024

Australian specialty retailer 99 Bikes has announced its B Corp certification as the business continues to backpedal from its $12.4 Tailored customer-centric omnichannel approach With a paid membership program, Club 99, that boasts over 1.6 million loss in FY23 after a $23.7 million profit the year prior.

Returns

Inside Retail

JULY 23, 2024

“For years, many in the industry have anticipated this transaction and the benefits it would drive for customers, partners and employees,” Richard Baker, HBC’s executive chairman and CEO, acknowledged in a statement announcing the deal. What’s been happening within the US department store scene?

Department Stores

Mass Relators

APRIL 14, 2021

On average, participating retailers have seen their return on ad spend (ROAS) surpass $25, while store sales jumped 1.6% Catalina’s team of data scientists and analysts then utilizes advanced machine learning and artificial intelligence tools to generate millions of unique recommendations to create a true one-to-one customer experience.

Specialty Retailers

Inside Retail

JULY 19, 2022

The new stores at the iconic luxury mall are designed to expand its lifestyle, beauty and food and beverage offerings so shoppers can get a taste of specially curated merchandise and unique shopping experiences. “We In his opinion, Ng believes that customer expectations have shifted and will continue to evolve. Adapting to change.

Clienteling

M19 Retail

OCTOBER 10, 2023

This data sheet is written for professionals in specialty retail organizations in a variety of verticals who are involved in store solutions, including point of sale (POS). Roles may include senior executives, information technology, operations, customer experience, finance, and more. Who is this document for?

Point of Sale

A1 Retail

FEBRUARY 5, 2025

We’re committed to fostering long-lasting relationships with our customers and helping them discover fragrances that truly express their individuality.” The Perfume Shop celebrated the scent-sational new addition of another new and improved experiential store at The Perfume Shop, Unit NC5, 78 Merseyway Centre, Stockport, SK1 1PL.

Shopping

Theatro

MAY 4, 2022

For example, specialty retailer, Home Depot (5 th ), typically has dozens of frontline employees on a single shift to cover their large format stores and provide customers with the assistance they expect.

Employee Engagement