Retail TouchPoints

DECEMBER 13, 2023

After years of lockdowns and digital-driven behaviors, consumers’ actions have shown how crucial the store experience is to how they shop and interact with brands. For example, they need to support omnichannel services like BOPIS, ship-from-store and seamless returns. customer experience).

Loss Prevention 264

Loss Prevention Visual Merchandising Sporting Goods Store Operations 264

Retail TouchPoints

MAY 17, 2022

At Coach, Zaccariello is responsible for visual merchandising through the company’s 3D creative studio, including store windows, showrooms and pop-ups, design and production of events and the digital experience team. There is definitely a need to return to the physical experience.”. That is just the way we are.

Visual Merchandising 248

Visual Merchandising Outdoor Location Customer Experience 248

Retail TouchPoints

APRIL 24, 2024

It’s been designed with a streamlined approach to store layout to offer an intuitive shopping journey that encourages discovery and easy navigation. The new location features a bold storefront, expanded footwear and accessory selections and an emphasis on sustainability and dynamic digital fixtures.

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Store Layout Accessories Location Promotions 236

Retail TouchPoints

APRIL 19, 2023

Founded in 1992 as The Planning and Visual Education Partnership (PAVE), PAVE Global is an educational foundation for the retail design , planning and visual merchandising industry, and gives brand practitioners a unique opportunity to support young students and expand their talent pools.

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Visual Merchandising Marketing Planning Shopping 201

365 Retail

OCTOBER 5, 2021

As part of this transformation, Desigual recognised the need to modernise and streamline communications and visual merchandising (VM) processes and compliance across its store network and, accordingly, deployed the YOOBIC mobile-first platform. “We

Customer Experience 52

Customer Experience Visual Merchandising Point of Sale Employee Engagement 52

A1 Retail

OCTOBER 30, 2023

Mark your calendars for the 16 th – 17 th April 2024, as the Visual Merchandising and Display Show returns to the Business Design Centre in London. Attendees range from small local businesses to international giants, all united by the understanding of the importance of physical retail and customer experience.

Visual Merchandising 64

Visual Merchandising Customer Experience Returns Consumer 64

Retail TouchPoints

OCTOBER 5, 2022

Stranger Things recently reminded us how incredibly different the standard for the American retail experience was just a couple decades ago when much of social life centered on shopping malls. Experience has always been the main retail differentiator, especially as convenience increasingly becomes a rarified reason for retail to exist.

Visual Merchandising 260

Visual Merchandising Fashion Customer Experience Shopping 260

Retail Adventures

AUGUST 8, 2023

How often do you mystery shop your competition – in person, online and on social medias? Shopping your competition is an exercise that needs to happen at least once a quarter. When we mystery shop we carefully examine the operational categories in the store, and then rate each one on a scale of 1 to 10. Mystery shop your store.

Shopping 52

Shopping Merchant Services Visual Merchandising Markdowns 52

Retail Focus

JANUARY 12, 2023

Creating exceptional pop-up shops is not an exception. Whether it’s designing an attractive format, an attractive exterior or an unconventional space, visual attraction is a game changer for successful brands. This can help to build customer loyalty and satisfaction. Ghalia BOUSTANI.

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Visual Merchandising Store Layout Customer Experience Shopping 246

Retail TouchPoints

FEBRUARY 22, 2023

The shopping mall’s identity crisis has been an oft-discussed topic in the retail industry. Even beforethe pandemic, the narrative focused on how malls were navigating the rise in online shopping and the associated fall in foot traffic. RTP: What is the next big trend in developing an omnichannel shopping mall experience?

Consumer 284

Consumer Department Stores Shopping Clienteling 284

Retail TouchPoints

MAY 29, 2024

For example, the retail shop area is gilded in gold and marble touches. Our other location has a smaller footprint and sees more grooming and boarding customers. These pet parents don’t mind spending 15 or more minutes dropping off their pets and tend to linger in the retail shop.

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Location Consumer Boutique Planning 253

Retail TouchPoints

MARCH 7, 2024

It needs to be designed in a way that’s fun and relaxing, to encourage me to return again and again. It’s a place where you want to spend three or four hours , and if you do, you’ll likely get something to eat and drink and maybe do some shopping. RTP: How would that apply in a retail setting?

Outdoor 258

Outdoor Fulfillment Shopping Marketing 258

Inside Retail

JULY 3, 2023

Generative AI is already reshaping the retail industry in profound ways and, according to industry leaders , it has the potential to transform the shopping and retail experience. She explained that her company, Shop You, tried to utilise similar virtual try-on technology about eight years ago, but it wasn’t ready-for-use at the time.

Fashion 130

Fashion Accessories Returns Visual Merchandising 130

Retail TouchPoints

OCTOBER 4, 2023

As a result, retailers have opened stores on neighborhood mall streets where consumers might already be visiting for reasons outside of shopping, like fitness or restaurants. The design celebrates seasonal stories with flexible merchandise displays and offers multi-purpose space for programming and events.

Consumer 243

Consumer ATS Location Apparel 243

Retail TouchPoints

AUGUST 28, 2023

In fact, the recent economic strains brought on by inflation and record-high product prices have consumers looking less at those mouth-watering displays and shopping more heads down, focusing only on what they need. Fortunately, there are ways to do this through more personalized digital tactics.

Checkout 181

Checkout Consumer Advertising Shopping 181

Retail TouchPoints

NOVEMBER 20, 2023

Once they purchase True Classic, more often than not, the customer returns with a repeat purchase and also buys into other categories. It builds a lot of credibility and awareness [and allows customers] to talk to a human, touch and feel the products and have a place to return them.

Apparel 179

Apparel Marketing Returns Advertising 179

VMS

DECEMBER 10, 2021

(PRESS RELEASE) LAS VEGAS – ChargerGoGo, the world’s leading network of on-demand phone charging systems for commercial venues of all kinds, offers numerous benefits for retail establishments, including boosted foot traffic, elevated customer experiences, increased sales and earned passive income through the company’s revenue-sharing model.

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Kiosk Visual Merchandising Customer Experience Promotions 52

VMS

DECEMBER 10, 2021

(PRESS RELEASE) LAS VEGAS – ChargerGoGo, the world’s leading network of on-demand phone charging systems for commercial venues of all kinds, offers numerous benefits for retail establishments, including boosted foot traffic, elevated customer experiences, increased sales and earned passive income through the company’s revenue-sharing model.

Kiosk 52

Kiosk Visual Merchandising Customer Experience Promotions 52

Retail TouchPoints

NOVEMBER 30, 2022

Katie Twidwell: We’ve heard that while customers have become much more accustomed to shopping online, they’re craving the opportunity to see, feel, and experience our clothes in person as a part of their purchasing experience. LaFleur’s inspiration for expanding from a showroom model into a traditional retail space?

Boutique 249

Boutique Promotions Shipping Location 249

Retail TouchPoints

DECEMBER 14, 2022

Lids has adapted its LidsHatDrop.com online concept of selling limited-edition goods into a brick-and-mortar store, returning to the 29-year-old company’s roots in brick-and-mortar retail. on a popular shopping strip. Photo by Adam Mihal. Photo courtesy of Lids Hat Drop. Photo by Adam Mihal. The retailer’s new store in the Queens, N.Y.

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Location Consumer Accessories Apparel 231

Retail TouchPoints

JUNE 21, 2022

But on the contrary, while there are plenty of digital tools based on AI-powered algorithms that help customers shop the store, these features support hundreds of associates who contribute to the omnichannel experience. Fitting Digital into Physical Fashion Retail.

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Payment Services Checkout Fashion Jewelry 186

VMS

MAY 11, 2021

The feel and smell of the paper was all part of this experience. Returning to the store to give my own review of a selected book was also a treasured part of the experience. He told me that he was busy with no time to shop and that Amazon would have a bigger selection anyway. That reason is experience.

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Visual Merchandising Customer Experience Returns Shopping 94

V Count

FEBRUARY 26, 2024

Here are some proven techniques and strategies that can help you improve your retail store’s conversion rate and return on investment. This means you must return to the drawing board and understand why you failed to convert this visitor into a customer. This happens way more often than you think.

Visual Merchandising 52

Visual Merchandising Target Market Management Promotions 52

V Count

FEBRUARY 26, 2024

Here are some proven techniques and strategies that can help you improve your retail store’s conversion rate and return on investment. This means you must return to the drawing board and understand why you failed to convert this visitor into a customer. This happens way more often than you think.

Visual Merchandising 52

Visual Merchandising Target Market Management Promotions 52

Retail Minded

OCTOBER 1, 2023

Augmented Reality (AR) mirrors, interactive displays, GPS, QR code-enabled immersive journeys , and shop management apps blend tactile interaction and digital innovation, enhancing engagement. OOH advertising on billboards also guides shoppers to enriched in-store experiences.

Visual Merchandising 52

Visual Merchandising Jewelry Marketing Returns 52

A1 Retail

JUNE 21, 2021

Renowned for its contribution to the Mods and 80s Casuals subculture, it knew that its customers loved its product range, but the independent menswear retailer soon needed to find new ways to improve the digital customer experience. Learn more about Salesfire’s Visually Similar Search at www.salesfire.co.uk/visually-similar-search.

Visual Merchandising 59

Visual Merchandising Returns Customer Experience Shopping 59

VMS

DECEMBER 1, 2022

IRDC was also co-located with the Shop! You can read more about this year’s Shop! Fake it Till You Make It,” led by Chuck Palmer, Retail Strategist, and Stephanie Bair-Garant, Director of Visual Merchandising, ZenGenius Inc., The chat focused on the importance of branding and customer experience.

Visual Merchandising 81

Visual Merchandising Sporting Goods Advertising Fashion 81

Retail Next

APRIL 1, 2021

Today, retailers and brands need to support their customers how, when and where they want to shop. It’s seamless and can reorient around a customer’s changing needs, sometimes at a moment’s notice. . Customers (or should I say “shoppers”) don’t look at different channels. Virtual shopping. They are in control.

Visual Merchandising 40

Visual Merchandising Home Furnishings Shipping Fulfillment 40

Retail Adventures

JUNE 6, 2021

The following is an insight-packed interview we did with Competera , a technology company that offers a comprehensive pricing platform to save costs, recover profits and meet new shopping patterns with the help of a sophisticated market-driven engine. We discussed the customer experience in the post-COVID era.

Visual Merchandising 52

Visual Merchandising Payment Services Customer Experience Consumer 52

Retail TouchPoints

DECEMBER 22, 2023

Making In-Store Shopping More Convenient with Endless Aisles Consumers are already familiar with QR codes — they scan QR codes to access restaurant menus, enter contests, contact support, redeem rewards and so much more. Endless aisles also build trust and loyalty through an all-around improved shopping experience.

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Shopping Checkout Visual Merchandising Consumer 272

Independent Retailer

MAY 5, 2022

While there is no doubting the dramatic push toward ecommerce during the pandemic, that is not to say brick-and-mortar has become anywhere close to obsolete as consumers navigate the return to their ‘new normal.’ The specific layout of each store should depend on the size of the space and the goal of the customer experience.

Boutique 52

Boutique Visual Merchandising Clienteling Promotions 52

Retail TouchPoints

JUNE 1, 2022

The shop-in-shop retail approach can yield benefits for both the host retailer and the hosted brand, but there are certainly challenges to entering into this type of partnership. How is it appealing to the customer? Would standing out or blending within the host environment drive the most traffic to the shop-in-shop?

Shopping 286

Shopping Location Jewelry Customer Experience 286

VMS

DECEMBER 1, 2022

In the late 19th and early 20th centuries, well before high-end shops and boutiques graced the iconic retail corridors of Fifth Avenue, Champs-Élysées and Via Monte Napoleone, consumerism and desire became a driving force in Western culture. Right, Left: An advertisement for decor references the return of American soldiers from WWI (left).

Merchant Services 104

Merchant Services Visual Merchandising Advertising Fashion 104

Retail Adventures

JANUARY 27, 2022

We also know that you never have enough time to do everything you want to do to you sales floor, and that your customers require constant change to keep them coming back for more. 5 Senses: Each of the five senses play a role in the customer experience and enhances your chosen monthly theme.

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Visual Merchandising Cross Merchandising Planning Promotions 52