Retail TouchPoints

JANUARY 30, 2024

Gen AI, with its vast potential for enhancing efficiency and personalizing customer experiences, also comes with ethical considerations. The role of such a committee — consisting of individuals from different departments and backgrounds — extends from supply chain management to customer interaction.

Customer Experience 335

Customer Experience Supply Chain Management Promotions Advertising 335

Retail TouchPoints

JUNE 14, 2021

Rite Aid has promoted Andre Persaud to the role of Chief Retail Officer. Persaud, who has held the role of EVP, Retail since February 2020 , will now be responsible for orchestrating new in-store experiences and operations processes under the retailer’s RxEvolution strategy. and Canada.

Supply Chain Management 273

Supply Chain Management Store Operations Management Promotions 273

Mass Relators

JUNE 14, 2021

“During a challenging year, Andre led the development and implementation of new, elevated operations brand standards that align the in-store customer experience with our whole health focus.”. The post Rite Aid promotes Andre Persaud to chief retail officer appeared first on MMR: Mass Market Retailers.

Promotions 52

Promotions Supply Chain Management Store Operations Management 52

Inside Retail

SEPTEMBER 20, 2023

Through the supply chain management dashboard, the company can also monitor core suppliers, logistics and store data, enabling more intelligent decision-making. Going forward, it will be using AI-generated content (AIGC) to improve the customer experience.

Supply Chain Management 130

Supply Chain Management Planning Accounting Store Operations 130

Inside Retail

SEPTEMBER 20, 2023

Through the supply chain management dashboard, the company can also monitor core suppliers, logistics and store data, enabling more intelligent decision making. Going forward, it will be using AI-generated content (AIGC) to improve the customer experience.

Supply Chain Management 130

Supply Chain Management Planning Accounting Store Operations 130

Retail TouchPoints

NOVEMBER 18, 2021

But this “new normal” requires retailers to have access to accurate inventory data — often across multiple channels, both in-store and online. This enables a robust omnichannel retail strategy that delivers a unified, seamless and consistent customer experience across all physical stores, websites and mobile apps.

Supply Chain Management 255

Supply Chain Management Fulfillment Shipping Inventory Management 255

Retail TouchPoints

APRIL 6, 2023

Seeing this, a supply chain manager would want to know exactly how this would affect the trucks carrying their company’s products. Because it’s working from much broader inputs and more advanced neural networks, AI can take into account more factors, such as competitive pricing , weather patterns and promotional cannibalization.

Payment Services 244

Payment Services Supply Chain Management Supermarket Accounting 244