Remove Customer Experience Remove Promotions Remove Returns Remove Visual Merchandising
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Why UK Retailers Should Save Some of Their Christmas Marketing Spend for Chinese New Year

Retail TouchPoints

But their return to our shores after the pandemic has been far slower than Americans’ — flight bookings are down around 50% of pre-pandemic levels. This means that marketing spend aimed at these high-spending visitors over Christmas is likely to get less return than usual. Here are four ideas you still have plenty of time to implement.

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5 Key Business Challenges Behind Your Merchandising Strategy

Wiser

Finding the right mix of time, budget, pricing, displays, and customer experience can be a big challenge when forming a successful merchandising strategy. What is Merchandising? Why is Merchandising Strategy Important? A good merchandising strategy can do wonders for your business. 4: Visual Merchandising.

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Foot Locker Debuts ‘Store of the Future’ in New Jersey

Retail TouchPoints

“We’re thrilled to unveil a format that encourages discovery, delivers elevated brand storytelling and promotes greater connectivity within the sneaker community.”

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Exclusive Q&A: M.M. LaFleur Designs Boutiques to Promote ‘Individual Customer Discovery’

Retail TouchPoints

For example, if a customer is interested in a particular style or size we don’t have in stock, our store stylists are trained to assist in ordering and shipping a style directly to their home , as well as accepting returns of online purchases.

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Retail’s Future is Phygital

Retail TouchPoints

With more people returning to in-store shopping as the pandemic has eased, brands are leaning into the phygital trend by designing physical stores that reflect popular elements of the online experience. Technology in lighting, music, visual merchandising and other physical elements helps brands create immersive in-store experiences.

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Developing retail experiences through immersive retail design

Retail Focus

Retail environments are becoming increasingly engaged as retailers recognize the importance of creating a one-of-a-kind, memorable customer experience. Retail design, physically, can directly impact customer emotions and behaviors. The role of retail environments in an experience economy.

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Eye Candy: how “beautification” becomes the new retail currency.

Retail Focus

They gradually invested in complementary services, experiences, and events. A comprehensive brand experience is promoted from the outside and into the physical space as well as other brand touchpoints. This can help to build customer loyalty and satisfaction. Why is it important to create visually appealing stores?