Customer Experience Promotions Retail Trends Wholesale 
Indigo 9 Digital
MARCH 11, 2022
By Tricia McKinnon For as much as we hear the words “the customer experience” the experience we have with many retailers often feels less than ideal. In defence of the retail industry delighting customers is not an easy thing to do. Know your customer’s name. Sephora does an excellent job of this.
Indigo 9 Digital
MARCH 17, 2022
This year Trader Joe’s was named the third best large employer in the retail and wholesale category by Forbes and Trader Joe’s was ranked as having the highest customer satisfaction rating among supermarkets in 2021 by the American Customer Satisfaction Index. Trader Joe’s believes in promoting from within.
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365 Retail
DECEMBER 7, 2021
Starting a retail business can be challenging nowadays due to the amount of competition you face, especially in online sales. Read on to learn more in our guide to 7 trends you should try and tap into when starting a retail business today. Creating a Seamless Omnichannel Customer Experience. Pop-up Shops.
Indigo 9 Digital
MARCH 31, 2023
A trend that has been in place over the last several years is that luxury brands continue to open their own stores and bolster their own eCommerce capabilities. Why should a brand sell wholesale when it can sell directly to its customers? Many of the luxury stores in Yorkdale were not there ten years ago.
Indigo 9 Digital
MARCH 16, 2022
This year Trader Joe’s was named the third best large employer in the retail and wholesale category by Forbes. Trader Joe’s was ranked as having the highest customer satisfaction rating among supermarkets in 2021 by the American Customer Satisfaction Index. Do your employees smile at each and every customer?
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