Indigo 9 Digital

MARCH 11, 2022

By Tricia McKinnon For as much as we hear the words “the customer experience” the experience we have with many retailers often feels less than ideal. In defence of the retail industry delighting customers is not an easy thing to do. Know your customer’s name. Sephora does an excellent job of this.

Customer Experience 52

Customer Experience Loss Prevention Employee Engagement Wholesale 52

Tokinomo

AUGUST 1, 2023

Product, Price, Place, and Promotion are the core of marketing. How much should customers pay to get the product? Everybody knows about the four Ps of marketing. In this article, we are going to focus on the Price. What impacts the pricing strategy? Which pricing strategy works best for different products?

Retailing Pricing 185

Retailing Pricing Promotions Marketing Customer Experience 185

Retail TouchPoints

AUGUST 23, 2023

Apps that allow shoppers to preview and locate in-store inventory, do virtual try-ons, identify sales and cash in on personalized promotions and rewards are popular. Technology in lighting, music, visual merchandising and other physical elements helps brands create immersive in-store experiences.

Drop-Shipping 194

Drop-Shipping Visual Merchandising Consumer Apparel 194

Retail Bound

APRIL 23, 2024

As a result, more and more consumers are gravitating towards brands that promote sustainable and ethical practices. Product startups can adapt to this trend by incorporating sustainable and ethical practices into their business models. Focusing on Customer Experience In the retail industry, customer experience is key.

Consumer 52

Consumer Customer Experience Promotions Marketing 52

Wiser

FEBRUARY 21, 2024

The acceleration of the “brickandmortar.com” trend due to COVID-19 emphasizes the blending of eCommerce and traditional retail spaces. Harnessing the power of data, Wiser Solutions empowers businesses to fine-tune their approaches to meet the ever-changing landscape of retail.

Inventory Management 78

Inventory Management Retail Trends Consumer Promotions 78

Indigo 9 Digital

FEBRUARY 24, 2023

Wendy’s then, while the account was still private, posted an offer to promote the launch of a new breakfast menu. The offer allowed customers to receive a free Baconator breakfast sandwich when they spent over $5 on DoorDash. The move created a lot of buzz for the campaign and of course attracted many new followers.

Accounting 124

Accounting Retail Trends Promotions Customer Experience 124

Inside Retail

FEBRUARY 26, 2024

One of the key trends that defined retail in 2023 was pop-up shops and how these experiential shopping experiences have taken hold over millennial and Gen Z consumers. Midway into the first quarter of 2024, there are no signs of this experiential retail trend slowing down. per square foot for a mall space.

Retail Trends 130

Retail Trends Department Stores Fashion Inventory Management 130

Small Biz Trends

OCTOBER 16, 2021

Email marketing comes in a variety of forms, from new customer nurture sequences to abandoned cart emails reminding shoppers of items they might still be interested in. Emails can also be used to let customers know about promotions and limited-time offers, like those you might have around the holidays.

Customer Experience 144

Customer Experience Marketing Shopping Promotions 144

Indigo 9 Digital

MARCH 17, 2022

If you do subscribe to our retail trends newsletter to get the latest retail insights & trends delivered to your inbox. Trader Joe’s believes in promoting from within. 78% of Trader Joe’s “Mates”, a role that is similar to a supervisor within a retail store, started as crew. Do you like this content?

Employee Engagement 105

Employee Engagement Promotions Wholesale Supermarket 105

Star Miconics

DECEMBER 1, 2023

Holiday markets also offer a low-cost yet effective opportunity to put your marketing and promotions to the test. For retailers aiming to streamline their operations in a pop-up or market setting, sophisticated retail POS technology solutions are not just beneficial—they’re essential.

Shopping 59

Shopping Point of Sale Customer Experience Inventory Management 59

Retail TouchPoints

SEPTEMBER 28, 2022

Price goes far beyond what the customer pays. Explore promotions, assortment, fees, service levels and operational interface with commercials to capture full pricing impact. RTP: What retail trends do you see on the horizon as you look to 2023? . Think beyond the sticker. Stay agile.

Consumer 162

Consumer Accounting Grocer Finance 162

Retail TouchPoints

NOVEMBER 12, 2020

In keeping with a global retail trend , consider starting your holiday music earlier this year. The ecommerce giant, like big box retailers, understands people will not be waiting for Black Friday sales to start their shopping. There is a reason why Amazon moved Prime Day to Oct.13-14.

Consumer 237

Consumer Shipping Retail Trends Shopping 237

Small Biz Trends

JULY 8, 2021

The same Retail Dive survey also notes that 49% of customers like to buy from physical stores because they want to buy now and fast. That said, improving the in-store customer experience can delight your customers and increase sales. 62% of customers buy more than what initially intended during in-store shopping.

Specialty Store 138

Specialty Store Specialty Retailers Social Commerce Advertising 138

Small Biz Trends

JANUARY 20, 2021

Their applications include sales, promotions and creating experiences. Create a great experience: Clothing racks can play a role on how customers experience your store. By creating an experience, you can draw attention to foot traffic using your creativity. Clothing Racks Benefits. Office Desk Plants.

Promotions 98

Promotions Boutique Customer Experience Apparel 98

365 Retail

DECEMBER 7, 2021

Starting a retail business can be challenging nowadays due to the amount of competition you face, especially in online sales. Read on to learn more in our guide to 7 trends you should try and tap into when starting a retail business today. Creating a Seamless Omnichannel Customer Experience. Pop-up Shops.

Drop-Shipping 52

Drop-Shipping Shipping Wholesale Retail Trends 52

Retail Prophet

AUGUST 11, 2023

Today, we sit on the edge of yet another technology revolution in retail, with investment by retailers in AI and machine learning projected to increase up to eight-fold by 2032. Yet, despite all the investment in technological progress, too many retailers today struggle to stay afloat, grinding it out each day, one promotion at a time.

Consumer 52

Consumer Customer Experience Promotions Advertising 52

Star Miconics

DECEMBER 22, 2023

Labels with QR codes can link to digital content, such as product information, user manuals, or promotional videos. Augmented reality takes this a step further by offering immersive experiences. These technologies enhance the customer experience, making labels a powerful marketing tool beyond mere identification.

Merchant Services 69

Merchant Services Inventory Management Customer Experience Consumer 69

Indigo 9 Digital

MARCH 16, 2022

Do your employees smile at each and every customer? Do they go out of their way to ensure your customers are happy? When was the last time you had a “wow” customer experience? For example, Ulta Beauty has found its salon customers make twice as many trips to an Ulta Beauty store as those who do not use those services.

Promotions 64

Promotions Location Store Layout Shopping 64

Indigo 9 Digital

JULY 18, 2022

One of the major marketing initiatives McDonald’s launched in 2020 which helped turn around revenues was a promotion called “Famous Orders” where it promoted the McDonald’s meals celebrities like Travis Scott and BTS enjoy eating. The promotion was a huge success, boosting awareness of the Tim Hortons brand and increasing sales.

Marketing 52

Marketing Promotions Consumer Advertising 52

V Count

DECEMBER 3, 2021

In addition to the winter holidays, here are additional high-traffic holiday periods to plan for in retail: . Identify Holiday Retail Trends & Optimize Storage. Understanding your retail trends regarding your most sold products during peak seasons and holidays allows you to optimize the store layout and storage accordingly.

Store Layout 52

Store Layout Sporting Goods Shopping Retail Trends 52

Small Biz Trends

NOVEMBER 10, 2021

App integrations: By integrating with CRM software such as SalesForce, Shopify helps you turn subscribers into paying customers. Sell anywhere: With a Shopify store, you can promote and sell merchandise on multiple channels such as Amazon, Facebook and Walmart Marketplace from one platform.

Beauty and Health 98

Beauty and Health Accessories Jewelry Fashion 98

Wiser

SEPTEMBER 28, 2017

Mark de Bruijn writes on the Future of Customer Engagement and Commerce that not even one-fifth (17 percent) of “retailers indicate that their current omnichannel selection provides seamless integration for an optimal customer experience.” Need better data to inform your decisions? Schedule a demo today.

Drop-Shipping 189

Drop-Shipping Shipping Returns Boutique 189

Retail Adventures

JUNE 6, 2021

We discussed the customer experience in the post-COVID era. Here we share our expert opinion on the vital components of customer experience, retail trends, and crucial transformations happening in the industry. Every customer encounter is an opportunity to impact someone's life. Let's dive in!

Visual Merchandising 52

Visual Merchandising Payment Services Customer Experience Consumer 52

Star Miconics

JANUARY 26, 2023

You’ll use your reports to take action to eliminate long checkout lines, reduce stock-outs, and enhance the customer experience in-store and online.

Point of Sale 52

Point of Sale Merchant Services Inventory Management Checkout 52

Indigo 9 Digital

MARCH 31, 2023

“Shopping today may not always mean going to a store and looking at a vast amount of inventory,” said Shea Jensen, Nordstrom’s former senior vice president of customer experience in 2017. “It The trend towards smaller store formats arose well after Nordstrom made its initial plans for the Canadian market.

Apparel 97

Apparel Department Stores Wholesale Beauty and Health 97

Indigo 9 Digital

MARCH 17, 2022

Launch a bring a friend & get a discount promotion. Try offering a promotion where to receive a discount a customer must bring a paying friend with them. This is a great way to introduce your store to new customers. Pala Spa had a promotion called “Friends Who Spa Together, Stay Together”.

Beauty and Health 90

Beauty and Health Promotions Marketing Shopping 90

Rangeme

APRIL 20, 2022

We see this happening across the globe and encourage our minority suppliers to promote their diversity on their RangeMe profiles so buyers can easily find them using a quick search filter. it’s time to look at how to streamline and automate other processes like product sourcing , supply chain, and customized customer experiences.

Consumer 52

Consumer Shipping Shopping Marketing 52

Rangeme

MAY 9, 2022

Whether our customers are dining in or shopping for a dinner party, they trust our advice and opinions on products. Our customers tend to be very engaging and curious, so most of our products are hand-sell items, which makes our customers’ experience truly unique compared to our competitors.

Specialty Store 52

Specialty Store Shipping Planning Outdoor 52

Indigo 9 Digital

MAY 10, 2023

While McDonald’s may seem like a traditional brand it has made great strides in modernizing its customer experience. From adding digital ordering kiosks in restaurants to creating one of the most widely used mobile apps in the retail sector many companies are taking cues from McDonald’s. More personalized customer interactions.

Kiosk 52

Kiosk Payment Services Promotions Marketing 52

V Count

JANUARY 15, 2024

Through demographic analysis , you can provide a more personalized customer experience to your visitors and improve shopper satisfaction greatly. Knowing who visits your establishment lets you make educated guesses about to whom you can reach out for potential growth as well.

Store Layout 52

Store Layout Location Marketing Promotions 52

Rangeme

JULY 12, 2022

consumer packaged goods (CPG) suppliers and retailers need to know about selling to Canadians? Let’s examine Canada’s demographics and retail trends to see why more U.S. Ongoing supply chain disruption has led more retailers and CPG suppliers to strengthen their regional trade networks to reduce logistics delays and costs.

Marketing 52

Marketing Beauty and Health Consumer Grocer 52

Retail TouchPoints

AUGUST 20, 2021

Today, every single variable in customer behavior can be utilized to decipher even the most nuanced preferences. By keeping a close eye on customer data, you can not only adapt your offerings in real time but also predict future retail trends and fuel new product creation centered exactly around your customers’ wants and needs.

Payment Services 345

Payment Services Promotions Marketing Customer Experience 345