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Amazon’s Just Walk Out has Left the Building

Retail TouchPoints

Amazon spokesperson Carly Golden, quoted by CNBC , said “We’ve heard from customers that while they enjoyed the benefit of skipping the checkout line with Just Walk Out, they also wanted the ability to easily find nearby products and deals, view their receipt as they shop and know how much money they saved while shopping throughout the store.”

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Dollar General Hit with $1M More in OSHA Fines, Bringing Total Since 2017 to $15M

Retail TouchPoints

The location also had boxes and merchandise stored in an unsafe manner, exposing workers to struck-by hazards. OSHA’s investigation in Columbus, Ga. found Dollar General’s Victory Drive location also exposed workers to fire and entrapment hazards by locking an emergency exit door.

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Belk Adds Same-Day Delivery Option

Retail TouchPoints

We’ve been steadily expanding our ecommerce options to ensure our customers can shop whenever, wherever and however it best fits their life,” said Lisa Harper, CEO of Belk in a statement. Adding a Same Day Delivery option is one of the ways we are adapting our 133-year-old company to meet the needs of our modern customers.”.

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In the Wake of ‘Returnageddon’ Retailers Seek New Solutions to an Age-Old Problem

Retail TouchPoints

In fact, even after the pandemic moves into the rear-view mirror, 46% of consumers plan to do the same amount of shopping online, and 42% said they will actually shop online even more than they do now, according to a recent study from Pitney Bowes. Returns Play a Key Role in Customer Attrition and Loyalty.

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