Retail TouchPoints

MAY 1, 2024

With ecommerce reshaping the landscape, physical stores have a unique opportunity to borrow a few strategies from tourist destinations and become experiences beyond the mundanity of walking up and down aisles. Over half of U.S. About 75% of daily emotions are linked to aroma, making scent the most memorable sensory input.

Consumer 302

Consumer Store Layout Customer Experience Checkout 302

Retail TouchPoints

DECEMBER 13, 2023

Then the next step is to go beyond that to say you also plan on empowering consumers to be able to live those promises as well, whether that’s inclusivity, sustainability or giving back to the community. customer experience). And that’s just step one; not just saying it but also living it.

Loss Prevention 292

Loss Prevention Visual Merchandising Sporting Goods Store Operations 292

Retail TouchPoints

APRIL 19, 2023

Founded in 1992 as The Planning and Visual Education Partnership (PAVE), PAVE Global is an educational foundation for the retail design , planning and visual merchandising industry, and gives brand practitioners a unique opportunity to support young students and expand their talent pools.

Visual Merchandising 227

Visual Merchandising Marketing Planning Shopping 227

Retail TouchPoints

MARCH 1, 2024

We are also excited to partner even more with our vendors this year as it relates to their branded in-store merchandise experiences,” Barry added, identifying Tesla, Lovesac and Starlink as examples of planned vendor partnerships. Best Buy closed 24 stores in FY 2024 and plans to close 10 to 15 in FY 2025.

Planning 273

Planning Location Point of Sale Visual Merchandising 273

Retail TouchPoints

DECEMBER 22, 2022

The holiday season has always been a core period for retailers to level up their in-store experiences. Design and visual merchandising teams in particular rise to the occasion, finding creative themes, materials, lighting and more to evoke delight and holiday spirit among consumers of all ages.

Visual Merchandising 264

Visual Merchandising Consumer Shopping Fashion 264

Retail TouchPoints

JUNE 22, 2023

While Urban Outfitters ’ assortment is designed for consumers in their teens and early 20s, Anthropologie provides a destination for consumers’ “next generation of life,” when they’re starting careers and families, according to Chief Marketing Officer Elizabeth Preis. As a company, we place a huge premium on creativity.

Visual Merchandising 271

Visual Merchandising Consumer Specialty Store Fast Fashion 271

365 Retail

OCTOBER 5, 2021

As part of this transformation, Desigual recognised the need to modernise and streamline communications and visual merchandising (VM) processes and compliance across its store network and, accordingly, deployed the YOOBIC mobile-first platform. “We

Customer Experience 52

Customer Experience Visual Merchandising Point of Sale Employee Engagement 52

Inside Retail

JANUARY 26, 2023

The last two years had the world throwing an array of curveballs that sent the retail sector into uncharted territory: because customer needs were constantly changing, brand strategy had to be adaptable and flexible. They value responding to change over having a plan.

Visual Merchandising 130

Visual Merchandising Planning Customer Experience Marketing 130

Retail TouchPoints

APRIL 3, 2024

Incorporate Promotions and Sales When planning your digital signage content, consider the frequency and timing of sales and promotions. By programming your displays to showcase user-generated content, like brand mentions or customer reviews, you tap into a stream of authenticity and relevance.

Promotions 276

Promotions Customer Experience Point of Sale Accessories 276

Retail TouchPoints

JANUARY 24, 2024

Unlike many other digitally native direct-to-consumer (DTC) mattress brands, the retailer has embraced brick-and-mortar, operating a healthy portfolio of 66 retail stores and one outlet location, with plans to open more in the future.

Visual Merchandising 147

Visual Merchandising Shopping Consumer Fulfillment 147

VMS

AUGUST 26, 2021

The 2100-square-foot space features a sensory customer experience that includes the brand’s Performance Playground and 3-D installations made from eucalyptus, recycled plastic bottles and wood chips. Duer reportedly plans to open additional stores in the U.S., with the next opening planned for Los Angeles.

Visual Merchandising 93

Visual Merchandising Apparel Customer Experience Planning 93

VMS

JANUARY 5, 2022

Prices will go up across the group’s markets, “reflecting the changing economic conditions that are affecting all industries,” the company said in a release. Additionally, Ingka Group briefly outlined its plans for new stores in 2022, promising improved customer experiences and faster, more affordable delivery options.

Visual Merchandising 82

Visual Merchandising Customer Experience Planning Management 82

Retail TouchPoints

APRIL 12, 2023

In fact, results from Retail TouchPoints’ latest Store Design & Experience Survey revealed that 58% of respondents plan to remodel and/or renovate a minimum of 11% of their store footprint through 2024. Brands can sign up for one- to two-year leases in these markets to test how their brand, and in-store experiences, resonate.

Customer Experience 326

Customer Experience Shopping Consumer Fulfillment 326

Retail TouchPoints

OCTOBER 4, 2023

Brands like Bloomingdale’s and Macy’s have introduced Bloomie’s and Market by Macy’s, respectively, that cater, in part, to millennials who bought homes in the suburbs during the pandemic. When Macy’s launched its small-format store, Market by Macy’s, NELSON helped the brand take a similar approach.

Consumer 260

Consumer ATS Location Apparel 260

Retail TouchPoints

MAY 17, 2023

What’s exciting is that the team was able to bring this language to life in ways that aren’t possible digitally, enriching the customer experience. RTP: What key visual elements did the Boll & Branch leadership team know they wanted to include in the store?

Customer Experience 255

Customer Experience Consumer Visual Merchandising Planning 255

Retail TouchPoints

DECEMBER 21, 2020

To future-proof your business, you need to think beyond social distancing precautions and reimagine the customer experience from the ground up. In fact, AR’s potential for the retail environment is one reason why the AR market is projected to grow to $100.2 billion by 2024 — more than ten times what it is today.

Visual Merchandising 312

Visual Merchandising Customer Experience Location Management 312

Retail TouchPoints

NOVEMBER 20, 2023

Now, True Classic is ready to manage brick-and-mortar operations on its own, with plans to open eight mall-based stores in markets including Houston, Dallas and Boca Raton, Fla., RTP: What can you share about True Classic’s growth plans? What are market rates for rents? and San Jose, Calif., beginning in 2022.

Apparel 205

Apparel Marketing Returns Advertising 205

Retail TouchPoints

OCTOBER 12, 2021

Our team members are a key part of the experience, so we hire enthusiasts and seek to be seen as a friendly, clever ally. While the JOANN customer experience is extremely human-centric, the retailer doesn’t shy away from using technology. Customers have to wait in line, so it can be a difficult experience.

Customer Experience 261

Customer Experience Shipping Location Promotions 261

Retail TouchPoints

JULY 12, 2022

Nearly half ( 46% ) of respondents said they plan to remodel and renovate a minimum of 11% of their store footprint through 2023, with many focusing on renovating the front of house to support flexible fulfillment ( 71% ) and reimagining the store floor and product displays ( 70% ). Download the research report now. .

Consumer 250

Consumer Customer Experience Fulfillment Planning 250

Wiser

JANUARY 16, 2024

A well-executed retail audit can reveal important data about the shelf, staff performance, and customer experience. Wiser’s mobile crowd is your eyes and ears inside stores for real-time, affordable insights into visual merchandising, the shelf, shoppers, promotions, and more. Good channel for associate evaluation.

Customer Experience 141

Customer Experience Visual Merchandising Promotions Location 141

Retail TouchPoints

MARCH 20, 2024

After these new areas are in-market, brands can analyze store traffic and sales data to determine if the space needs to be further updated or refined to better align with consumer behaviors. Bring Hospitality into the Mix In primary markets such as Los Angeles and New York City, brands are venturing into hospitality.

Specialty Retailers 275

Specialty Retailers Department Stores Consumer Advertising 275

Retail TouchPoints

APRIL 29, 2022

The session, Activating In-Store Communities with Events, Experiences and Inclusion, will take place on May 11 at 10:30 a.m. The Cannabis Pop-Up Experience. A digital mockup of the Cannabis Pop-Up Experience. CPG and DTC brands are exploring new ways to build customer engagement across all channels. Central time.

Payment Services 268

Payment Services Visual Merchandising Fulfillment Marketing 268

Retail TouchPoints

FEBRUARY 21, 2024

“Our mission is to transform spaces that have traditionally been kind of an afterthought and turn them into beautiful, customer-centric and revenue-generating spaces, ” Kloor said in an interview with Retail TouchPoints. and Penn Medicine’s Hospital in Philadelphia, with plans for further expansion in 2024 and beyond.

Beauty and Health 243

Beauty and Health Shopping Payment Services Boutique 243

Retail TouchPoints

JANUARY 27, 2023

This diverse group of influential men from the worlds of sports, entertainment, business and activism will promote the digital luxury platform’s marketing campaigns and product launches, create custom content for Saks’ digital channels, and attend and host both virtual and in-person events.

Fashion 278

Fashion Promotions Shopping Marketing 278

Retail TouchPoints

FEBRUARY 9, 2024

Bringing Joy to Dressing Although Stitch Fix is in the midst of a major transformation plan and recently announced it was doing away with full-time styling positions, the core of the Stitch Fix value proposition remains intact: to use its robust data and insights to empower customers to express themselves through fashion. “We

Merchant Services 261

Merchant Services Fashion Consumer Visual Merchandising 261

Retail TouchPoints

FEBRUARY 23, 2022

The current challenge for many retailers, however, is recouping the “inordinate amount of CapEx” spent on implementing these experiences so quickly, according to Leon Nicholas, VP of Retail Insights & Solutions at WestRock. And when you do things quickly, you don’t necessarily do things profitably. ”.

Fulfillment 282

Fulfillment Checkout Visual Merchandising Kiosk 282

Retail TouchPoints

NOVEMBER 30, 2022

LaFleur campaign imagery, artwork and messaging from clients that can draw in potential customers as they pass on the street; Interior design that relies on rich colors and natural textures that allow products to shine ; A high-touch retail environment that encourages guests to experience the brand; and. Twidwell: Absolutely.

Boutique 271

Boutique Promotions Shipping Location 271

Retail TouchPoints

APRIL 3, 2024

In newer markets you need a higher level of hand-holding and [customer] education. That experience — having a person on the floor with you, providing an opportunity to really immerse people in the education and care they need to make good, safe choices, required a completely different layout for the store.

Supermarket 237

Supermarket Visual Merchandising Planning Store Operations 237

Retail TouchPoints

JULY 12, 2023

She and Robert Price, EVP of Global Sales and GM of Omnichannel Retail for Felbro, gave a joint presentation about how the companies collaborated to bring a new store concept to market — from render to reality. It’s critical that at the onset, we are super clear with business partners and that we have alignment on the plan.”

Consumer 230

Consumer Point of Sale Marketing Visual Merchandising 230

VMS

JULY 29, 2021

, the leading association for retail experience developers, with the creation and delivery of improved member benefits, event production, marketing, promotions and administrative support. It provides market research, education and networking to more than 1,400 member companies and affiliates globally.

Management 98

Management Shopping Visual Merchandising Promotions 98

Retail TouchPoints

OCTOBER 5, 2022

After identifying a purpose for planning a pop-up experience, Mardi Najafi, VP of Retail Strategy and Design at FIGUR3 leads brands through the early planning stages. Preparing to Pop-Up Through Smart Planning. Also, the budget staffing and operation usually get line itemed out separately than production.

Home Furnishings 224

Home Furnishings Consumer Planning Shopping 224

Retail TouchPoints

MAY 3, 2023

While transparency is important, being too heavy-handed could lead customers to feel like your efforts are merely a marketing ploy. Will anyone notice in an oversaturated market? In the current climate, there is no reason for brands to revise their plans simply to accommodate what’s available in the market.

Beauty and Health 304

Beauty and Health Consumer Visual Merchandising Marketing 304

Retail TouchPoints

OCTOBER 26, 2021

Experts agree that to be successful, brands and retailers need to embed diversity and inclusion into all operations, services and customer experiences. Stickney: Our online shop offers a fully size-integrated shopping experience for women, offering all styles in all sizes (0-30).

Shopping 269

Shopping Planning Visual Merchandising Fashion 269

V Count

FEBRUARY 26, 2024

You can launch targeted marketing campaigns to meet your visitors’ demands and transform them into buying and loyal customers. Age and gender are two of the most important demographic information you can employ to segment your potential customers and understand what they want from your store.

Visual Merchandising 52

Visual Merchandising Target Market Management Promotions 52

V Count

FEBRUARY 26, 2024

You can launch targeted marketing campaigns to meet your visitors’ demands and transform them into buying and loyal customers. Age and gender are two of the most important demographic information you can employ to segment your potential customers and understand what they want from your store.

Visual Merchandising 52

Visual Merchandising Target Market Management Promotions 52

Inside Retail

JULY 3, 2023

In developing this technology, Google is seeking to address a number of issues related to the online shopping experience, including customer dissatisfaction with clothing fit, and significant challenges related to returns and textile waste. She pointed to data which showed that the virtual try-on market was valued at US $3.5

Fashion 130

Fashion Accessories Returns Visual Merchandising 130

Retail TouchPoints

DECEMBER 14, 2022

At this physical store location, we plan to continue to release exclusive headwear with the same cadence that has performed well among our consumers.”. “We started the Lids Hat Drop ecommerce platform by dropping two collections every week, then moved to one collection every week to have our drops be even more exclusive.

Location 259

Location Consumer Accessories Apparel 259