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It’s Not Really Free Delivery!

Hyken

But some brilliant marketers must think the public won’t know the difference. It’s in the price you pay. I’m okay with that, and it’s actually a pretty good marketing strategy that works. It markets the heck out of Two Bags Fly Free®. It’s not free if you have to pay $99 for it! It’s not really free. Either way, I’m happy.

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Wish Sold to Asian Ecommerce Platform Qoo10 for $173 Million

Retail TouchPoints

ContextLogic CEO Joe Yan said that he expects the acquisition to be beneficial to both Wish’s sellers and its shoppers: “Integrating the Wish platform into Qoo10 will create a true global cross-border ecommerce platform to support the massive market demand ,” said Yan in a statement. The very next month Temu debuted in the U.S.

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Have Temu and Shein Thwarted Wish’s Hopes of a Comeback?

Retail TouchPoints

After several years of declines and a host of executive switch-ups (particularly in the CEO role), Wish began a major overhaul of its business (still underway) and launched a marketing blitz to “reintroduce” itself to consumers in August 2022. The very next month Temu debuted in the U.S. The overall on-time delivery rate was 91%.

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Amazon results and outlook fall short as warehouse, fuel costs soar

Inside Retail

“We see encouraging progress on a number of customer experience dimensions, including delivery speed performance as we’re now approaching levels not seen since the months immediately preceding the pandemic in early 2020.” ” INFLATION HITS AMAZON. That partly reflected a $7.6

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Walmart posts 5.7% revenue gain in Q4

Mass Relators

We crossed $100 billion in eCommerce sales and drove share gains as our customer experience metrics improved, even during our highest volume days leading up to the holidays. We’re proud of the team and excited about building on our momentum as we work to bring prices down for our customers and members.” The post Walmart posts 5.7%

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Target, Macy’s and Dollar Tree Prep for a Tough Year Despite Holiday Success

Retail TouchPoints

Now that supply chains have stabilized, Target is focusing its investments on areas that will help it compete in an increasingly tight market. Dollar Tree’s outlook includes about $430 million in operating expenses across a number of investments, including plans to increase average wages by $2 per hour. “We

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As-a-service may be more than you think

Cisco Retail

And now this past decade is filled with all kinds of vendors moving full throttle to bring their solutions to market as-a-service. The goal is to add flexibility and choice for how our customers want to consume our technology in addition to the usual ways of purchasing it. While there are similarities, they are not the same.