Retail TouchPoints

SEPTEMBER 19, 2023

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

Store Operations 271

Store Operations Shipping Fulfillment Store Layout 271

V Count

APRIL 1, 2021

The most challenging part is converting these visitors into buying customers, not just one-time customers, but regulars as well. Statistics show that providing an excellent customer experience is the key to increasing a business’s conversion rate. A smart move would be to make those areas as accessible as possible.

Customer Experience 91

Customer Experience Checkout Store Layout Advertising 91

Wiser

SEPTEMBER 13, 2023

By understanding these aspects, you can tailor your operations and marketing strategies to better meet your customers’ needs and drive sales. Foot traffic data can also be leveraged to optimize store layouts. This helps them with product placement and store layout strategies.

Store Layout 147

Store Layout Promotions Store Operations Customer Experience 147

Retail TouchPoints

OCTOBER 24, 2023

For example, with the growth of omnichannel orders, retail employees have needed to pick and pack items at the store level. With a more efficient process in place, employees could focus less on picking and packing items and more on customer service, boosting both employee and customer satisfaction.

Store Layout 282

Store Layout Consumer Customer Experience Returns 282

Retail TouchPoints

DECEMBER 25, 2023

Understanding the products shoppers tend to buy in a single basket can lead to co-merchandising opportunities that not only drive incremental sales, but also increase convenience for customers by reminding them of complimentary items they may otherwise forget to buy. Effectively managing inventory has never been an easy task for retailers.

Customer Experience 250

Customer Experience Dead-Stock Store Layout Point of Sale 250

Retail TouchPoints

AUGUST 11, 2020

In the retrofitted stores, Standard Cognition will integrate its technology with existing Circle K systems and work with the retailer’s current store layout, fixtures and lighting, as well as existing inventory management and replenishment processes.

Checkout 230

Checkout Store Layout Payment Services Kiosk 230

Wiser

JULY 31, 2023

Common Issues With Planogram Compliance One issue that brands often see when it comes to planogram compliance is inconsistent implementation across various store locations. 1: Regular Audits Conducting regular in-store audits allows brands to physically verify that stores are adhering to the planned layouts.

Store Layout 145

Store Layout Promotions Customer Experience Inventory Management 145