Remove Customer Experience Remove Management Remove Shrinkage Remove Store Operations
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How to Deliver a Flawless In-Store Customer Experience

Independent Retailer

With the new era of retail increasing shopper expectations, delivering a flawless in-store customer experience has never been more critical. Adopting item-level radio-frequency identification (RFID) technology ensures customer service is elevated to new levels in order to remain relevant within a crowded field of competitors.

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5G in Retail: Creating the WOW factor

Retail TouchPoints

Delivery and stocking experiences: 5G can support massive IoT connectivity, which can be used to improve product tracking capabilities. 5G can reduce wasted time and prevent inventory shrinkage, providing retailers with cost savings. A pallet of goods can be tracked from departure at the manufacturing site through transit to the store.

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Smaller Spaces, Bigger Tech and Optimized CX

Retail TouchPoints

Customers book an appointment online and then shop in-store, creating a more curated feel while making life easier for associates to manage. Roaming checkout enables employees to take payments from shoppers from anywhere inside the store. This trend is happening in other areas, too.

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Inventory management for efficiency and experience

I Vend

iVend Retail Inventory Management Inventory management drives store efficiency and customer experience. Read about iVend’s smart retail technology for inventory management. Inventory management systems give retailers visibility of all their stock, wherever it is.

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The Rise of Micro Markets in Airports

Retail TouchPoints

While airports are “public spaces” and micro markets have traditionally been in “closed environments,” the risk of shrinkage outweighs the cost of employee overhead, and since people have already been through security this provides a perception of oversight. Understanding what customers want helps improve their overall experience.

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Stop out of stocks denting your profits this holiday season

I Vend

Here we take a look at how retail technology can help to streamline the top 10 key retail processes, and how a unified retail POS pulls them all together into a single, highly optimized retail operations platform. Inventory management – ‘the right goods, in the right place, at the right time’ sums up the core of retail.