Remove Customer Experience Remove Loss Prevention Remove Point of Sale Remove Store Operations
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How Edge Computing Enables the Retail Store of the Future

Retail TouchPoints

That’s worrying in an increasingly competitive environment where customer engagement and user experience are becoming more important than ever. There’s also the matter of securing the computer hardware that runs the store operations.

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6 Trends Driving Store Design Innovation in 2024

Retail TouchPoints

For instance, it is much easier for operations to establish and reach success in one facet of the store. operational efficiencies) has a negative effect on another (i.e. customer experience). Baird: Store KPIs really need to change. Najafi: In-store theft may greatly impact the consumer experience.

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JD Sports Powers Digital Transformation to Spur Growth in Canada

Retail TouchPoints

includes cloud technology solutions with rich mobile functionality for omnichannel, POS, merchandising, ERP, warehouse management, analytics and loss prevention. The Retail Management Suite from Jesta I.S.

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Facilities Management CEO: ‘Cleanliness Will Be Looked At In An Entirely Different Lens’

Retail TouchPoints

It’s long been a retail “business basic” to keep stores clean, both for purposes of hygiene and to create a positive customer experience. But as with so many other things, the definition of what constitutes a clean store has been intensified by the COVID-19 pandemic. Some stores were left with nothing but the walls.

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Three Design Tips for Fighting Shrink

Retail TouchPoints

That means asking questions like: What more can be done to deter theft using store layout, customer flow, shelf height, mirrors, lighting and the placement of gondolas, merchandise and security cameras? What are the most customer-friendly ways to protect high-value items from smash-and-grabs? The two are not always in conflict.

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How Retailers can Combat the Rising Threat of Theft

Retail TouchPoints

Aaron Stamm is a Retail Consultant at Acuity , which he joined in 2017, bringing with him more than 35 years of experience in a broad range of retail. Throughout his retail career, loss prevention remained a focus. With Acuity Stamm provides retailers with actionable insights and real value to benefit their businesses.

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Stop out of stocks denting your profits this holiday season

I Vend

Effective inventory management leads to lower overall inventory costs, fewer lost sales due to stock-outs, and greater customer satisfaction – and ultimately more profit. Point of sale store operationscustomers want fast and friction-free checkout, and retailers need to know what has been sold.