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AI Isn’t Going Anywhere: How Retailers Plan to Deploy the Tech in 2024

Retail TouchPoints

Among the current top use cases for AI in retail are: Store analytics and insights; Personalized customer recommendations; Adaptive advertising, promotions and pricing; Stockout and inventory management; and Conversational AI. But many of these tasks may just represent the low-hanging AI fruit.

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Exclusive: How Daniel’s Jewelers is Using Vision AI to Better Serve its Customers

Retail TouchPoints

One prime example: the retailer’s partnership with RetailNext to use in-store traffic analytics for shaping everything from staffing strategies to improving store performance and even loss prevention. Since its beginnings, Daniel’s Jewelers had given its store managers Sundays off. “We

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During the Holidays, Small and Mid-Sized Businesses Feel the Impact of Retail Crime

Retail TouchPoints

Unfortunately, while larger stores often have security measures like loss prevention personnel, anti-theft sensors and other helpful solutions, those measures usually aren’t financially feasible for small and mid-sized businesses. James Stark is the Segment Development Manager for Retail at Axis Communications.

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Farmacorp Taps Audit Solution to Improve On-Site Inspections and Corrections

Retail TouchPoints

This will help managers quickly understand how a specific location is performing compared to corporate expectations and peer stores, helping them prioritize which locations to visit. Q-Walk’s mobile capabilities will unleash our frontline associates to respond quickly to resolve any identified issues, improving the customer experience.”.

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Facilities Management CEO: ‘Cleanliness Will Be Looked At In An Entirely Different Lens’

Retail TouchPoints

It’s long been a retail “business basic” to keep stores clean, both for purposes of hygiene and to create a positive customer experience. Retail TouchPoints (RTP): What are the most important roles for facilities management as retail stores reopen? Cleanliness will be looked at in an entirely different lens going forward.

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JD Sports Powers Digital Transformation to Spur Growth in Canada

Retail TouchPoints

The Retail Management Suite from Jesta I.S. includes cloud technology solutions with rich mobile functionality for omnichannel, POS, merchandising, ERP, warehouse management, analytics and loss prevention. and Livestock banners, and plans to open as many as 80 additional stores in the country over the next five years.

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How Edge Computing Enables the Retail Store of the Future

Retail TouchPoints

That’s worrying in an increasingly competitive environment where customer engagement and user experience are becoming more important than ever. Customer Experience It’s been five years since Amazon Go opened to the public, creating the template for the retail store of the future by allowing shoppers to skip the checkout line entirely.