Customer Experience, Kiosk, Social Commerce and Store Operations

Beyond Shopping: How Retailers can Turn Stores into Experiential Hubs

Retail TouchPoints

DECEMBER 13, 2023

Here are four ways retailers can level up their store experience to boost customer engagement, brand affinity, and brand loyalty: Integrate Technology to Enhance the Customer Experience Successful retailers seamlessly blend technology into their physical spaces while keeping a personalized, human feel.

Shopping

Shopping Checkout Kiosk Consumer

Why Retailers’ Obsession with Conversion is Keeping Them from…Converting

Retail TouchPoints

DECEMBER 21, 2023

Social media? In-store kiosk? There’s no limit to the extent that retailers can tailor their checkout experiences. What they’re buying : One or 10 items? High or low price? Where they’re coming from : Email? Search engine? What device they’re on : Mobile? A sales clerk’s tablet?

Checkout

Checkout Payment Services Kiosk Advertising

Experience Retail Today

Beyond Shopping: How Retailers can Turn Stores into Experiential Hubs

Why Retailers’ Obsession with Conversion is Keeping Them from…Converting

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