Remove Customer Experience Remove Inventory Management Remove Shopping Remove Store Operations
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Generative AI for In-Store Operations 

Theatro

Leveraging its advanced algorithms and neural networks, Generative AI can empower store associates with real-time information, personalized product knowledge, and streamlined workflows, ultimately elevating the in-store shopping experience.

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Simon Adds VIP Suite to Kick Off Woodbury Common Expansion

Retail TouchPoints

The VIP Suite, which is expected to open later in 2024 in the center’s luxury wing, The Adirondacks District, also will host private events and offer personalized service and curated customer experiences. Additionally, Simon’s online marketplace, Shop Premium Outlets , launched a retail media network in March 2024.

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Vallarta Tests In-Store Robots to Monitor Store Safety and Out-of-Stocks

Retail TouchPoints

California-based Vallarta Supermarkets is piloting autonomous robots in five locations in Fresno, Kern, Los Angeles and San Bernadino counties to support employees by identifying in-store hazards. The retailer will test inventory management technology in a sixth store.

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Unlocking Retail Growth: The Power of Network Analytics for Strategic Insights

Retail TouchPoints

It encompasses a wide array of data types, from customer WiFi usage patterns and device interactions within the store to transactional data and online shopping behaviors. The optimization can improve customer service, reduce wait times and enhance the shopping experience.

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How Edge Computing Enables the Retail Store of the Future

Retail TouchPoints

That’s worrying in an increasingly competitive environment where customer engagement and user experience are becoming more important than ever. Customer Experience It’s been five years since Amazon Go opened to the public, creating the template for the retail store of the future by allowing shoppers to skip the checkout line entirely.

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Inventory Accuracy: The Not-so-Secret Ingredient for Holiday Sales Success

Retail TouchPoints

With Salesforce’s 2023 holiday predictions forecasting that BOPIS (buying items online for in-store or curbside pickup) will influence $28 billion in incremental sales during the holiday season, retailers seeking to capitalize on this revenue opportunity need to ensure their store operations and inventory management practices are up to par.

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How to Deliver a Flawless In-Store Customer Experience

Independent Retailer

With the new era of retail increasing shopper expectations, delivering a flawless in-store customer experience has never been more critical. Adopting item-level radio-frequency identification (RFID) technology ensures customer service is elevated to new levels in order to remain relevant within a crowded field of competitors.