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For over 50 years, Bouclair has been committed to offering our customers not only stylish and affordable homefurnishings, but also a personalized and enjoyable shopping experience,” said Peter Goldberg, President and CEO of Bouclair in a statement. “As
Shoppers will have access to Overstock’s assortment of homefurnishings as well as the kitchen, bedding and bath-related products that defined Bed Bath & Beyond’s offerings for three decades. Bed Bath & Beyond is an iconic consumer brand, well-known in the home retail marketplace. in the coming weeks. “Bed
Visitors to the new store will enter into a London-inspired space featuring curated shops co-created with Londoners to reflect the city, and the retailers unique style. Customers can have larger pieces delivered to their homes or to a network of pickup points.
[But] siloed data is a huge issue to solve for here; 50% of our customers start their search online and then come into the stores. We’re navigating [putting] ads with the customerexperience, but gently; [we want it to be] additive to the customerexperience.” — Aaron Dunford, Sr.
Kotlyar predicted that remote consultations with associates will expand beyond apparel into the electronics and homefurnishings verticals. FaceTime and texting are becoming the way that retail employees will provide customer service to customers,” she noted.
This allows guests to experience products from Samsung as well as lighting from Philips Hue and Nanoleaf , roller shades by Eve , Aqara curtain drivers and other smart home devices from Kasa firsthand.
While the last years fueled massive improvements in researching, browsing, selecting, purchasing, returning and/or exchanging on mobile devices, tablets and desktops, the current transformation brings more intelligence and continuity to customerexperiences with retailers, where the store is a fundamental part of the process. .
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