Remove Customer Experience Remove Home Furnishings Remove Store Operations
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Canadian Home Furnishings Retailer Bouclair Deploys New POS Solution

Retail TouchPoints

For over 50 years, Bouclair has been committed to offering our customers not only stylish and affordable home furnishings, but also a personalized and enjoyable shopping experience,” said Peter Goldberg, President and CEO of Bouclair in a statement. “As

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Overstock.com Renames Website Following Bed Bath & Beyond Deal

Retail TouchPoints

Shoppers will have access to Overstock’s assortment of home furnishings as well as the kitchen, bedding and bath-related products that defined Bed Bath & Beyond’s offerings for three decades. Bed Bath & Beyond is an iconic consumer brand, well-known in the home retail marketplace. in the coming weeks. “Bed

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Ikea to Open London Store Following Three-Year Environmental Renovation

Retail TouchPoints

Visitors to the new store will enter into a London-inspired space featuring curated shops co-created with Londoners to reflect the city, and the retailers unique style. Customers can have larger pieces delivered to their homes or to a network of pickup points.

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NRF 2023 Spotlights Profitability, Workforce Enhancements and Media Network Opportunities

Retail TouchPoints

[But] siloed data is a huge issue to solve for here; 50% of our customers start their search online and then come into the stores. We’re navigating [putting] ads with the customer experience, but gently; [we want it to be] additive to the customer experience.” — Aaron Dunford, Sr.

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Address Labor Shortages by Creating Attractive Retail Career Paths

Retail TouchPoints

Kotlyar predicted that remote consultations with associates will expand beyond apparel into the electronics and home furnishings verticals. FaceTime and texting are becoming the way that retail employees will provide customer service to customers,” she noted.

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Ashley Leverages Samsung Tech to Launch New Connected Home Experience

Retail TouchPoints

This allows guests to experience products from Samsung as well as lighting from Philips Hue and Nanoleaf , roller shades by Eve , Aqara curtain drivers and other smart home devices from Kasa firsthand.

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(Some of) the Technology that is Empowering the Customer Channel in Physical Retail

Retail Next

While the last years fueled massive improvements in researching, browsing, selecting, purchasing, returning and/or exchanging on mobile devices, tablets and desktops, the current transformation brings more intelligence and continuity to customer experiences with retailers, where the store is a fundamental part of the process. .