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Smart shopping carts, low-code and robots: Welcome to retail tech in 2023

Inside Retail

With new applications on the horizon, AI is set to play an ever growing role in improving not only customer experience, but also store efficiency and operations. From warehouses to in-store customer service, robots are increasingly being used to streamline operations and improve efficiencies.

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Laying the Operational Foundation for Autonomous Stores

Retail TouchPoints

While autonomous stores and technological innovation are high on the retail agenda, the infrastructure and operational efforts that enable them aren’t often given the same broad attention. Grocery retail is rooted in a traditional brick-and-mortar business model, with many longstanding and comprehensive internal processes.

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5 Strategies to Optimize the Online Integration of Your Grocery Store

Retail TouchPoints

To keep up with this demand and consumer expectations, grocers will have to invest in the right forward-looking technology to evolve omnichannel offerings to meet customer needs. Delivery expenses and costs for in-store picking and other operations can be very high if not optimized correctly for scale and profitability.

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Beyond the Transaction: How PayPal is Helping Remove Friction Across the Commerce Experience

Retail TouchPoints

Mobile technology is transforming payments, making it easier, safer and more affordable for people to move and manage their money than ever before,” said Dan Schulman, President and CEO of PayPal at the time of the spinoff. Source: CivicScience. RTP: Consumer adoption of things like digital wallets is still relatively low.

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Top Ways Retailers Continue Evolving their Tech Stacks

Retail TouchPoints

Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. But while blending of in-store and online provides consumers with significantly more flexible shopping, it also creates operational challenges. Providing Various Payments Technologies.

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Missfresh Makes Sure Olympics Support Staff Never Goes Hungry with 24/7 Grocery Delivery

Retail TouchPoints

Chinese online fresh grocer Missfresh has launched special express delivery service and smart vending machines to help feed volunteers, logistics and support staff and security personnel at the 2022 Beijing Winter Olympics.

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Kroger and Albertsons to Sell 400+ Stores, 8 DCs to Speed Planned Merger

Retail TouchPoints

Kroger and Albertsons will sell 413 stores across 17 states and the District of Columbia, along with eight distribution centers, two offices and five private label brands, to C&S Wholesale Grocers for approximately $1.9 Kroger said the settlement and payment terms would not affect the merger. billion in cash.

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