Inside Retail

MARCH 5, 2024

We take the responsibility as a retailer to maintain our product offer through these times and not pass on these costs to our customers where possible. In the property market, things are slowing for now, but the record shortage of rental properties will continue to drive prices up for tenants, particularly in our capital cities.

Planning 130

Planning Shopping Home Furnishings Payment Services 130

Storis

JANUARY 22, 2024

So, buckle up, home furnishings retailers; we’re ready to accelerate. To accelerate, “the architectural makeup of retail systems must work in harmony across all platforms to accommodate customers. More than 50% of those surveyed plan or use Generative AI for designing digital ads, writing content, and personalizing marketing.

Home Furnishings 52

Home Furnishings Payment Services Merchant Services Fulfillment 52

Retail TouchPoints

DECEMBER 31, 2021

Tech training can create a more attractive job for some employees, because it’s a marketable skill,” said Kotlyar. Kotlyar predicted that remote consultations with associates will expand beyond apparel into the electronics and home furnishings verticals.

Home Furnishings 312

Home Furnishings Shipping Fulfillment Consumer 312

Retail TouchPoints

JANUARY 24, 2023

[But] siloed data is a huge issue to solve for here; 50% of our customers start their search online and then come into the stores. We’re navigating [putting] ads with the customer experience, but gently; [we want it to be] additive to the customer experience.” — Aaron Dunford, Sr.

Home Furnishings 279

Home Furnishings Advertising Consumer Customer Experience 279

Retail TouchPoints

OCTOBER 9, 2020

The home furnishing and accent retailer, which operates 20 showrooms and 13 Ashley Home Store showroom licenses in Florida, partnered with cloud commerce provider Kibo , which offered a flexible ecommerce technology that would allow CITY Furniture to develop and support highly customized customer journeys and a fluid shopping-cart experience. “The

Home Furnishings 264

Home Furnishings Payment Services Promotions Accounting 264

Retail Focus

AUGUST 18, 2021

Called the “Home Experience of Tomorrow”, the transformation includes an innovative new design and incorporates new technology, new ways to shop, and a focus on emotional and empowering customer experiences. I’m thrilled we could bring the first ‘next gen’ store to a futuristic fast-moving market such as Shanghai.

Home Furnishings 64

Home Furnishings Fulfillment Customer Experience Shopping 64

Retail TouchPoints

MAY 13, 2021

We will continue to focus on customer experience and value creation through innovation, as we pursue our mission to make it easy to do business anywhere in the digital era.”. Overall, online physical goods GMV grew 21% YoY in fiscal year 2021, driven primarily by the FMCG [ fast moving consumer goods ] and home furnishings categories.

Home Furnishings 241

Home Furnishings Merchant Services Supermarket Social Commerce 241