Customer Experience, Department Stores, Promotions and Retailing Pricing

Why modern retailers must provide “much more” than what they are selling

Inside Retail

SEPTEMBER 19, 2022

Not that long ago, walking into a carefully organised grocery market, hearing a pianist perform in the centre of a high-end department store, or having a retail associate help guide you represented a good retail customer experience. To win in retail, you can’t just have a winning online store.

Customer Experience

Customer Experience Customer Retention Marketing Promotions

Proudly made in China: How Chinese consumers are reclaiming domestic brands

Inside Retail

AUGUST 16, 2021

Still, many Chinese citizens were unable to afford – or unwilling to pay full retail prices – for foreign-branded items. Tesla is an effortless status symbol, but Nio is an example of a brand that truly encompasses customer experience into its brand.

Consumer

Consumer Beauty and Health Fashion Accounting

Experience Retail Today

Why modern retailers must provide “much more” than what they are selling

Proudly made in China: How Chinese consumers are reclaiming domestic brands

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