Retail TouchPoints

JUNE 15, 2022

And because food shopping decisions align directly with consumers’ needs and preferences, food retailers have a unique opportunity to differentiate through the physical experience they offer. For example, La Grande Epicerie in France was spotlighted as the “crème de la crème” of the French gourmet retail experience.

Visual Merchandising 213

Visual Merchandising Customer Experience Consumer Location 213

Retail TouchPoints

OCTOBER 23, 2023

While discounts and deals will be core, the ailing department store chain is also prioritizing in-store merchandising and curation to improve the customer experience. To make finding the perfect gift even easier, Kohl’s has developed a new front-of-store experience, aptly called Gift Shop, that is curated for various holiday gifting needs.

Net Profit 222

Net Profit Department Stores Promotions Checkout 222

Retail TouchPoints

JUNE 22, 2023

Physical Stores Create Unique Value and Get ‘Premium’ Investment Like many omnichannel retailers, Anthropologie understands the unique value of its stores. That is why leadership places a “huge premium” on the store experience, from associate hiring and training to visual merchandising and store design. “As

Visual Merchandising 245

Visual Merchandising Consumer Specialty Store Fast Fashion 245

Retail TouchPoints

MARCH 20, 2024

” Constantly Test and Iterate Design Concepts Retailers like Macy’s have made headlines for their moves to right-size their store fleet and invest in new, much smaller , store formats and experiences. “When they go shopping, they want to be treated specially. And when Tiffany & Co.

Specialty Retailers 253

Specialty Retailers Department Stores Consumer Advertising 253

Retail TouchPoints

FEBRUARY 22, 2023

Mardi Najafi, Figure3: We’ve seen a shift in priorities over the course of the last five years or so, with the decrease in traffic to big anchor tenants in the mall – namely department stores – partly due to their late pivot to a seamless, omnichannel approach.

Consumer 281

Consumer Department Stores Shopping Clienteling 281

VMS

DECEMBER 1, 2022

IRDC was also co-located with the Shop! Fake it Till You Make It,” led by Chuck Palmer, Retail Strategist, and Stephanie Bair-Garant, Director of Visual Merchandising, ZenGenius Inc., Following the workshops, two sessions focused on the importance of customer experience, sustainability and practicing what you preach.

Visual Merchandising 81

Visual Merchandising Sporting Goods Advertising Fashion 81

VMS

DECEMBER 23, 2021

Now the great debate between shopping online and shopping at physical stores is heating up again, thanks to new technologies delivering novel in-person experiences that combine the info-gathering power of the internet with the excitement of being able to touch and try a product. The Challenge. Learn about our submission guidelines.

Department Stores 52

Department Stores Visual Merchandising Location Shopping 52