Retail TouchPoints

DECEMBER 21, 2021

A digital queuing system enhances the customer experience — which will be invaluable in the post-COVID era — and increases customer sales. Customer waits may be inevitable sometimes, but that doesn’t mean they also can’t be profitable. Step back from the customer experience and look at queuing in purely operational terms.

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Kiosk Customer Experience Customer Retention Promotions 306

Inside Retail

SEPTEMBER 30, 2024

Advanced technologies, such as AI and machine learning, enable brands to better understand consumer preferences and optimise their offerings for more personalised experiences, such as product recommendations. The value the subscriptions are perceived to provide also may decline over time, leading to problems with customer retention.

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Marketing Beauty and Health Promotions Customer Retention 246

RETAIL MANAGEMENT SOFTWARE

OCTOBER 3, 2022

It helps retail businesses extend their reach, expand their capabilities, and refine what their customers really want. Brands and retailers are connecting with consumers in-store through e-commerce, social media, mobile apps, seasonal kiosks, third-party marketplaces, and more. Improve Customer Experience.

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Customer Retention Inventory Management Customer Experience Kiosk 110

V Count

FEBRUARY 2, 2024

Benefits of Queue Management Enhanced Customer Experience Nobody particularly cherishes the experience of a prolonged waiting period, especially in situations that are meant to offer quick service. This in turn can lead to higher customer retention rates as satisfied customers are more likely to return for future purchases.

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Checkout Management Returns Customer Retention 59

Star Miconics

MARCH 29, 2024

This connectivity enables more accurate forecasting, streamlined operations, and more personalized customer experiences. Find out more about Star’s CloudPRNT technology > Improving Customer Experience Commercial-grade barcode technology can improve the customer experience in numerous ways.

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Payment Services Inventory Management Checkout Point of Sale 59

CJ Retail Solutions

AUGUST 17, 2024

Retailers can develop focused marketing campaigns that appeal to particular customer segments by examining purchase history and customer demographics. Retailers can enhance conversion and customer retention by sending tailored offers or recommendations to customers based on their browsing history or past purchases.

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Marketing Point of Sale Payment Services Promotions 52